Question 1

____ refers to understanding and agreement about how to solve problems and reach organizational goals.

Accepted Answer

A)  Decision learning 
B)  Technical knowledge 
C)  Intuitive decision making 
D)  Management science 
A)  Decision learning 
B)  Technical knowledge 
C)  Intuitive decision making 
D)  Management science

Question 2

Management science, although cumbersome, cannot produce failures in decision making.

Accepted Answer

A) True 
 B)False

Question 3

The phenomenon known as "escalating commitment" refers to:

Accepted Answer

A)  an increase in the commitment to a decision only when it begins to prove itself as correct or profitable. 
B)  continuing to invest time and money in a solution despite evidence of failure. 
C)  the need for top management to accept decisions made by lower levels and commit to their implementation. 
D)  none of these. 
A)  an increase in the commitment to a decision only when it begins to prove itself as correct or profitable. 
B)  continuing to invest time and money in a solution despite evidence of failure. 
C)  the need for top management to accept decisions made by lower levels and commit to their implementation. 
D)  none of these.

Question 4

What process would explain increasing the amount of budget for an ongoing project on which managers received feedback that it was destined for failure?

Accepted Answer

A)  The garbage can model 
B)  Flexible decision style 
C)  Escalating commitment 
D)  Organized anarchy 
A)  The garbage can model 
B)  Flexible decision style 
C)  Escalating commitment 
D)  Organized anarchy

Question 5

The prospect theory suggests that the threat of a loss has a greater impact on a decision than the possibility of an equivalent gain.

Accepted Answer

A) True 
 B)False

Question 6

In the garbage can model:

Accepted Answer

A)  solutions may be proposed even when problems do not exist. 
B)  choices are not made unless problems are solved. 
C)  many problems are solved. 
D)  no problem is allowed to persist without being solved. 
A)  solutions may be proposed even when problems do not exist. 
B)  choices are not made unless problems are solved. 
C)  many problems are solved. 
D)  no problem is allowed to persist without being solved.

Question 7

Which of the following is the step in the decision making process in which the manager digs below the surface to analyze the cause of the problem?

Accepted Answer

A)  Define the decision problem 
B)  Monitor the decision environment 
C)  Specify decision objectives 
D)  Diagnose the problem 
A)  Define the decision problem 
B)  Monitor the decision environment 
C)  Specify decision objectives 
D)  Diagnose the problem

Question 8

What special considerations should a manager take who finds himself in a high-velocity environment?

Accepted Answer

Managers in high-velocity environments n

Question 9

The Gillette Company was given as an example of using a certain decision making approach in the design of razors such as the Sensor. Give an illustration, explaining the decision making approach that was used.

Accepted Answer

The decision making approach used by The

Question 10

Management knowledge refers to understanding and agreement about how to solve problems and reach organizational goals.

Accepted Answer

A) True 
 B)False

Question 11

Personal constraints during nonprogrammed decision making include decision style, work pressure, desire for prestige, and feelings of insecurity.

Accepted Answer

A) True 
 B)False

Question 12

Intuitive decision making uses ____ to make decisions.

Accepted Answer

A)  logic 
B)  judgment 
C)  explicit reasoning 
D)  a systematic approach 
A)  logic 
B)  judgment 
C)  explicit reasoning 
D)  a systematic approach

Question 13

Which of the following is not recognized as a constraint and trade-off during nonprogrammed decision making?

Accepted Answer

A)  Personal constraints 
B)  Environmental constraints 
C)  Bounded rationality 
D)  Organizational constraints 
A)  Personal constraints 
B)  Environmental constraints 
C)  Bounded rationality 
D)  Organizational constraints

Question 14

Only by making mistakes can managers and organizations go through the process of ____ and acquire sufficient experience and knowledge to perform more effectively in the future.

Accepted Answer

A)  escalating commitment 
B)  nonprogrammed decision making 
C)  problem consensus 
D)  decision learning 
A)  escalating commitment 
B)  nonprogrammed decision making 
C)  problem consensus 
D)  decision learning

Question 15

Since programmed decisions are novel and poorly defined, and no procedures exist for solving them, a program must be devised using the garbage can method.

Accepted Answer

A) True 
 B)False

Question 16

Explain what is meant by the bounded rationality perspective of decision making. Provide an example of decision making in your own life in which you can observe the effects of bounded rationality.

Accepted Answer

The bounded rationality perspective of d

Question 17

The Carnegie model of organizational decision making was developed by Max Weber.

Accepted Answer

A) True 
 B)False

Question 18

What is a problematic search? What is its role in decision making?

Accepted Answer

A problematic search refers to the proce

Question 19

Problem consensus and technical knowledge about the means to solve those problems are two characteristics of organizations that determine the use of decision approaches.

Accepted Answer

A) True 
 B)False

Question 20

When Tom Smith, CEO of Food Lion reads Modern Grocer, visits other grocery stores to compare prices, and reviews daily sales figures, he is doing activities in which of the following steps of the rational approach?

Accepted Answer

A)  Monitor the decision environment 
B)  Define the decision problem 
C)  Specify decision objectives 
D)  Diagnose the problem 
A)  Monitor the decision environment 
B)  Define the decision problem 
C)  Specify decision objectives 
D)  Diagnose the problem

____ refers to understanding and agreement about how to solve problems and reach organizational goals.

Management science, although cumbersome, cannot produce failures in decision making.

The phenomenon known as "escalating commitment" refers to:

What process would explain increasing the amount of budget for an ongoing project on which managers received feedback that it was destined for failure?

The prospect theory suggests that the threat of a loss has a greater impact on a decision than the possibility of an equivalent gain.

In the garbage can model:

Which of the following is the step in the decision making process in which the manager digs below the surface to analyze the cause of the problem?

What special considerations should a manager take who finds himself in a high-velocity environment?

The Gillette Company was given as an example of using a certain decision making approach in the design of razors such as the Sensor. Give an illustration, explaining the decision making approach that was used.

Management knowledge refers to understanding and agreement about how to solve problems and reach organizational goals.

Personal constraints during nonprogrammed decision making include decision style, work pressure, desire for prestige, and feelings of insecurity.

Intuitive decision making uses ____ to make decisions.

Which of the following is not recognized as a constraint and trade-off during nonprogrammed decision making?

Only by making mistakes can managers and organizations go through the process of ____ and acquire sufficient experience and knowledge to perform more effectively in the future.

Since programmed decisions are novel and poorly defined, and no procedures exist for solving them, a program must be devised using the garbage can method.

Explain what is meant by the bounded rationality perspective of decision making. Provide an example of decision making in your own life in which you can observe the effects of bounded rationality.

The Carnegie model of organizational decision making was developed by Max Weber.

What is a problematic search? What is its role in decision making?

Problem consensus and technical knowledge about the means to solve those problems are two characteristics of organizations that determine the use of decision approaches.

When Tom Smith, CEO of Food Lion reads Modern Grocer, visits other grocery stores to compare prices, and reviews daily sales figures, he is doing activities in which of the following steps of the rational approach?

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using Information Technology for Control and Coordination

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Conflict, Power, and Politics

Filters

Exam 12: Decision Making Processes

____ refers to understanding and agreement about how to solve problems and reach organizational goals.

Management science, although cumbersome, cannot produce failures in decision making.

The phenomenon known as "escalating commitment" refers to:

What process would explain increasing the amount of budget for an ongoing project on which managers received feedback that it was destined for failure?

The prospect theory suggests that the threat of a loss has a greater impact on a decision than the possibility of an equivalent gain.

In the garbage can model:

Which of the following is the step in the decision making process in which the manager digs below the surface to analyze the cause of the problem?

What special considerations should a manager take who finds himself in a high-velocity environment?

The Gillette Company was given as an example of using a certain decision making approach in the design of razors such as the Sensor. Give an illustration, explaining the decision making approach that was used.

Management knowledge refers to understanding and agreement about how to solve problems and reach organizational goals.

Personal constraints during nonprogrammed decision making include decision style, work pressure, desire for prestige, and feelings of insecurity.

Intuitive decision making uses ____ to make decisions.

Which of the following is not recognized as a constraint and trade-off during nonprogrammed decision making?

Only by making mistakes can managers and organizations go through the process of ____ and acquire sufficient experience and knowledge to perform more effectively in the future.

Since programmed decisions are novel and poorly defined, and no procedures exist for solving them, a program must be devised using the garbage can method.

Explain what is meant by the bounded rationality perspective of decision making. Provide an example of decision making in your own life in which you can observe the effects of bounded rationality.

The Carnegie model of organizational decision making was developed by Max Weber.

What is a problematic search? What is its role in decision making?

Problem consensus and technical knowledge about the means to solve those problems are two characteristics of organizations that determine the use of decision approaches.

When Tom Smith, CEO of Food Lion reads Modern Grocer, visits other grocery stores to compare prices, and reviews daily sales figures, he is doing activities in which of the following steps of the rational approach?

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using Information Technology for Control and Coordination

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Conflict, Power, and Politics

Filters