Exam 12: Decision Making Processes
Exam 1: Organizations and Organization Theory108 Questions
Exam 2: Strategy, Organization Design, and Effectiveness101 Questions
Exam 3: Fundamentals of Organization Structure102 Questions
Exam 4: The External Environment99 Questions
Exam 5: Interorganizational Relationships96 Questions
Exam 6: Designing Organizations for the International Environment101 Questions
Exam 7: Manufacturing and Service Technologies96 Questions
Exam 8: Using Information Technology for Control and Coordination96 Questions
Exam 9: Organization Size, Life Cycle, and Decline95 Questions
Exam 10: Organizational Culture and Ethical Values89 Questions
Exam 11: Innovation and Change90 Questions
Exam 12: Decision Making Processes90 Questions
Exam 13: Conflict, Power, and Politics92 Questions
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Describe the difference between programmed decisions and nonprogrammed decisions and provide an example of each.
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Apply the principles of escalating commitment to the following situation to carry it forward in time, imagining what would happen next: You are a marketing manager at PrintCards where you have for ten years had the most successful software for creation of all types of cards in the home or office environment. However, PrintCards is finally faced with competition from a more powerful software package, new to the marketplace, that came in at a price of half that of PrintCards. PrintCards quickly began to lose market share, but initially made no adaptation. New product could not be delivered for months into the future because of the timing of the product development cycle. You made a decision not to change the pricing structure of PrintCards because of your department's analysis that the old higher pricing structure was fitting for a product with such high name recognition. Market share continued to decline.
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_____ refers to the tendency of people in groups to suppress contrary opinions.
(Multiple Choice)
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Intuitive decision processes would work best when which of the following factors were dominant:
(Multiple Choice)
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Why would managers in high-velocity environments worry more about the present than the future? Discuss.
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The rational approach to decision making is fully achieveable in today's management world.
(True/False)
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A decision interrupt occurs when an organization must cycle back through a previous decision and try something new.
(True/False)
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Which of the following is not true regarding decision-making in today's environment?
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The bounded rationality approach is often associated with programmed decision processes.
(True/False)
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Discuss the consequences of the garbage can decision process for organizational decision making.
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The point of the rational approach is that managers use systematic procedures to arrive at good decisions.
(True/False)
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____ are repetitive and well-defined, and procedures exist for resolving the problem.
(Multiple Choice)
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When eighteenth-century politician and diplomat Benjamin Franklin was faced with a difficult problem, he would divide a sheet of paper into two columns labeled "Pro" and "Con" and write down various reasons for or against a particular decision. Over several days Franklin would narrow down the list based on a system of weighing the value of each pro or con until he reached a determination of the best decision. Franklin's approach can best be described as a _____ approach.
(Multiple Choice)
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The Carnegie model and the incremental model disagree with each other on how decisions are made--the former claiming that they are made through a political process and the latter claiming that they emerge over time following careful objective analysis.
(True/False)
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Which of the following are characteristics of organized anarchies?
(Multiple Choice)
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