Exam 8: Using Information Technology for Control and Coordination

Data mining software is designed to print out data from the government sector, particularly from census reports.

Define and explain the Web 2.0 tools: A blog, A wiki, and social networking.

What is a network structure? What are its characteristics?

Which of the following is not a management control system?

The components of the scorecard are designed in an integrative manner so that they reinforce one another and link short-term actions with long-term strategic goals.

Effective control systems involve the use of feedback to determine whether organizational performance meets established standards to help the organization attain its goals.

The initial applications of information technology by organizations was in the area of decision support systems.

The purpose of data warehousing is to combine all of a company's data and allows users to access the data directly, create reports, and obtain responses to what-if questions.

Which of the following is not a perspective of the balanced scorecard?

The information reporting system is the most common form of management information system.

An important aspect of integrated enterprise is:

What is "knowledge" and "knowledge management?"

______ focus on production and operating statistics, such as order fulfillment or cost per order.

Discuss the balanced scorecard.

The _____ shows a firm's financial position with respect to assets and liabilities at a specific point in time.

Tacit knowledge is formal, systematic knowledge that can be written down and passed on to others.

The four systems of a management control system form an overall management control system that provides top management with control information about resource inputs, process efficiency, and output. This information allows them to create new strategies.

The formal routines, reports, and procedures that use information to maintain or alter patterns in organization activities are referred to as the balanced scorecard.

_____ can be defined as any business that takes place by digital processes over a computer network rather than in physical space.

Do people get to work on time? Do they stay focused on their tasks or spend a lot of time socializing with colleagues? Do they dress appropriately for the job? These are questions that a manager interested in _____ control would ask.