Exam 10: Program Quality and Fidelity: Managerial and Contextual Considerations

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What is the chart of the following description. -Identifies those few who cause the most problems

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Pareto chart

What is the chart of the following description. -Shows many causes with contributing factors into a sequence

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Fishbone chart

Change is not always advisable.

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True

Which of the following is based on the premise that problems are best addressed through attention to the system as a whole and that employees are the best source of possible solutions?

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What is the chart of the following description. -Shows separate process steps in sequential order

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A sample of 20 program participants exercised for the following number of minutes for 3 days: 1: 0 minutes, 2: 10 minutes, 1: 15 minutes, 3: 20 minutes, 4: 30 minutes, 4: 45 minutes, 3: 60 minutes, 1: 75 minutes, and 1: 90 minutes. Create a histogram of these data, using 10-minute increments.

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What is the chart of the following description. -Gives upper and lower bounds to the mean value

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What piece of legislation requires that each federal governmental agency "express the performance goals for a particular program activity in an objective, quantifiable, and measurable form"?

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Which of the following is a process by which the level of attainment by an exemplary program is used as a point of comparison to the current level of achievement?

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What type of accountability is concerned with the program having intended outcomes on the intended audience and recipients?

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Define accountability and responsibility, especially in terms of programs.

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At what level of the public health pyramid are accountability and attention to quality most readily seen in the vast array of accrediting bodies and certifications for both individual practitioners and healthcare organizations that provide care to patients?

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