Exam 4: Communication and Management Theory

Concertive control in teamwork is more obtrusive than supervisory control.

Using McGregor's theory, differentiate the assumptions of Theory X managers from the assumptions of Theory Y managers.

A human resource theory of management assumes which of the following to be true?

Explain two advantages and two disadvantages of a teamwork approach to management in organizations.

Barbara is the manager of textiles at a large department store in town. She runs a tight ship but is quick to reward her employees through economic incentives and public praise for a job well done. She communicates her goals and objectives for each of the employees once a week during departmental meetings. Yet, her employees complain that when they voice concerns or give input, Barbara responds to these complaints by saying that she is acting in the best interests of the organization and the employees. Barbara's style most closely resembles which approach to management?

Fayol believed that work could best be accomplished if employees were trained in all necessary tasks for the production process.

Which of the following is not true from a human resource theory of management?

Refute the claim: "Happy workers are always productive workers."

Henri Fayol recommended that organizations should seek to retain employees once those employees demonstrate competence in performing their job duties.

A critical researcher examining an organization that relies heavily on a teamwork approach to management might observe that the teams

MJ works in a setting in which employees are assigned to groups who are given assignments, budgets, and deadlines, but they are allowed to make their own decisions has to how to meet those goals. Usually one person serves as the point person between the group and management, but that person may change depending on the job. Which management perspective seems to best describe the approach of this organization?

Describe and differentiate the characteristic communication patterns of a human relations approach from a human resources approach to managing employees.

Which of these was not an important finding of the Hawthorne studies?

Modern organizational communication scholars recommend that, ideally, span of control should be not exceed 29 employees.

According to human relations theorists, satisfied workers are productive workers.

In a human relations approach to management, management listens to the employees but still makes the decisions.

Which of the following statements best describes the findings of the illumination studies segment of the Hawthorne Studies?

Bill, an employee at North Star Power, loves the work he does. His manager views him as a smart, innovative, and creative individual who is willing and capable of handling a number of different decisions and problems on his own. Based on the information provided here, which theory best captures the managerial perspective at Bill's organization?

According to Taylor, the conversation between a manager and his employee, Schmidt, recorded in the book demonstrates which characteristic of classical management?