Question 1

Which of the following is not a good reason to use visuals in a business document?

Accepted Answer

A)  To express flowcharts and organization charts 
B)  To explain data and trends 
C)  To convey ideas and concepts 
D)  To decorate your document 
A)  To express flowcharts and organization charts 
B)  To explain data and trends 
C)  To convey ideas and concepts 
D)  To decorate your document D

Question 2

Your roommate is working on a research project for her finance class, and knowing that you are taking a business communication class, asks for your advice on what to include in the report's introduction. What advice would you give her?

Accepted Answer

A)  To introduce the research methodology in the opening of the report 
B)  To start the report by providing evidence to substantiate the claims that she makes in the body of the report 
C)  To exclude an introduction because it will extend the length of the report 
D)  To include a claim statement and the context of the report in the introduction 
A)  To introduce the research methodology in the opening of the report 
B)  To start the report by providing evidence to substantiate the claims that she makes in the body of the report 
C)  To exclude an introduction because it will extend the length of the report 
D)  To include a claim statement and the context of the report in the introduction D

Question 3

Effective reports use clusters and road maps to guide the reader through the document.

Accepted Answer

A) True 
 B)False  True

Question 4

Your friend is writing an industry analysis report for his Organizational Behaviour class. Knowing that you are taking a business communication class, he asks for your advice on how to evaluate research sources. What advice would you give your friend?

Accepted Answer

To evaluate research findings, researche

Question 5

Which of the following is not true about visuals in a report?

Accepted Answer

A)  They should be referred to in the text. 
B)  They should have titles. 
C)  Data should be cited. 
D)  They must be vibrant and colourful. 
A)  They should be referred to in the text. 
B)  They should have titles. 
C)  Data should be cited. 
D)  They must be vibrant and colourful.

Question 6

In business writing, what are transitions? How are they used in business documents?

Accepted Answer

Transition words, phrases, and sentences

Question 7

When using APA documentation style, in-text citations should include which of the following?

Accepted Answer

A)  Source title and page number 
B)  Source title 
C)  Author's last name and year of publication 
D)  Source title and year of publication 
A)  Source title and page number 
B)  Source title 
C)  Author's last name and year of publication 
D)  Source title and year of publication

Question 8

Progress reports never have timelines.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following sentences does not use formal English language?

Accepted Answer

A)  This report suggests ways for our customers to get the best bang for their buck. 
B)  This report suggests ways to provide customers with the best return on investment. 
C)  The report makes recommendations to enhance customers' experiences. 
D)  The report identifies ways to increase the return on investment. 
A)  This report suggests ways for our customers to get the best bang for their buck. 
B)  This report suggests ways to provide customers with the best return on investment. 
C)  The report makes recommendations to enhance customers' experiences. 
D)  The report identifies ways to increase the return on investment.

Question 10

Which of the following is not a characteristic of effective written business communication?

Accepted Answer

A)  It is action oriented. 
B)  The reader may skip around the document. 
C)  The longer the document, the better the results. 
D)  Documents need to have headings and guideposts. 
A)  It is action oriented. 
B)  The reader may skip around the document. 
C)  The longer the document, the better the results. 
D)  Documents need to have headings and guideposts.

Question 11

Which of the following report titles is the most effective?

Accepted Answer

A)  The Results of a Study on the Chemical Stability of Detergents 
B)  The Effects of Heat on the Chemical Stability of Detergents 
C)  What we Noticed about How Heat Changes the Chemical Structure of Detergents 
D)  A Study on the Stability of Detergents 
A)  The Results of a Study on the Chemical Stability of Detergents 
B)  The Effects of Heat on the Chemical Stability of Detergents 
C)  What we Noticed about How Heat Changes the Chemical Structure of Detergents 
D)  A Study on the Stability of Detergents

Question 12

When writing formal reports to a Canadian audience, you should use idioms to relate to and connect with your audience.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following statements about APA documentation style is accurate?

Accepted Answer

A)  Bibliographic information is documented in a Works Cited page. 
B)  Paraphrasing involves substituting the source words with synonyms while keeping the source grammar and sentence structure. 
C)  You do not need to document your sources when paraphrasing. 
D)  Bibliographic information is documented in a references page. 
A)  Bibliographic information is documented in a Works Cited page. 
B)  Paraphrasing involves substituting the source words with synonyms while keeping the source grammar and sentence structure. 
C)  You do not need to document your sources when paraphrasing. 
D)  Bibliographic information is documented in a references page.

Question 14

A quarterly sales report is an example of an informational report.

Accepted Answer

A) True 
 B)False

Question 15

How can writers build their credibility and get by in from their readers by following the standards of business ethics in writing?

Accepted Answer

Following ethical standards in research

Question 16

What is the function of a title in a report?

Accepted Answer

The title of a report is an opportunity

Question 17

Which of the following does not create an explicit structure in business reports?

Accepted Answer

A)  Unbroken text 
B)  Headings 
C)  The variety of the fonts used 
D)  Bulleted lists 
A)  Unbroken text 
B)  Headings 
C)  The variety of the fonts used 
D)  Bulleted lists

Question 18

What are the steps involved in effective business report writing?

Accepted Answer

Effective business reports are well plan

Question 19

An example of proper in-text APA citation is (Arthur, p.12).

Accepted Answer

A) True 
 B)False

Question 20

In North America, there is a standard format for all short reports.

Accepted Answer

A) True 
 B)False

Which of the following is not a good reason to use visuals in a business document?

Your roommate is working on a research project for her finance class, and knowing that you are taking a business communication class, asks for your advice on what to include in the report's introduction. What advice would you give her?

Effective reports use clusters and road maps to guide the reader through the document.

Your friend is writing an industry analysis report for his Organizational Behaviour class. Knowing that you are taking a business communication class, he asks for your advice on how to evaluate research sources. What advice would you give your friend?

Which of the following is not true about visuals in a report?

In business writing, what are transitions? How are they used in business documents?

When using APA documentation style, in-text citations should include which of the following?

Progress reports never have timelines.

Which of the following sentences does not use formal English language?

Which of the following is not a characteristic of effective written business communication?

Which of the following report titles is the most effective?

When writing formal reports to a Canadian audience, you should use idioms to relate to and connect with your audience.

Which of the following statements about APA documentation style is accurate?

A quarterly sales report is an example of an informational report.

How can writers build their credibility and get by in from their readers by following the standards of business ethics in writing?

What is the function of a title in a report?

Which of the following does not create an explicit structure in business reports?

What are the steps involved in effective business report writing?

An example of proper in-text APA citation is (Arthur, p.12).

In North America, there is a standard format for all short reports.

The Career Portfolio: The Résumé, Cover Letter, and Elevator Pitch

Networking, Job Interviews, and Follow-Up

Routine and Informational Messages

Analysis and Argumentation

Maintaining External Business Relationships in Letters

Persuasive Techniques for Writing Long Reports

Persuasive Techniques for Short and Long Presentations

Managing Individual and Corporate Identities on Social Media, Web 2.X, and Beyond

Filters

Exam 6: Persuasive Techniques for Writing Short Reports-Informative, Progress, and Status Reports

Which of the following is not a good reason to use visuals in a business document?

Your roommate is working on a research project for her finance class, and knowing that you are taking a business communication class, asks for your advice on what to include in the report's introduction. What advice would you give her?

Effective reports use clusters and road maps to guide the reader through the document.

Your friend is writing an industry analysis report for his Organizational Behaviour class. Knowing that you are taking a business communication class, he asks for your advice on how to evaluate research sources. What advice would you give your friend?

Which of the following is not true about visuals in a report?

In business writing, what are transitions? How are they used in business documents?

When using APA documentation style, in-text citations should include which of the following?

Progress reports never have timelines.

Which of the following sentences does not use formal English language?

Which of the following is not a characteristic of effective written business communication?

Which of the following report titles is the most effective?

When writing formal reports to a Canadian audience, you should use idioms to relate to and connect with your audience.

Which of the following statements about APA documentation style is accurate?

A quarterly sales report is an example of an informational report.

How can writers build their credibility and get by in from their readers by following the standards of business ethics in writing?

What is the function of a title in a report?

Which of the following does not create an explicit structure in business reports?

What are the steps involved in effective business report writing?

An example of proper in-text APA citation is (Arthur, p.12).

In North America, there is a standard format for all short reports.

The Career Portfolio: The Résumé, Cover Letter, and Elevator Pitch

Networking, Job Interviews, and Follow-Up

Routine and Informational Messages

Analysis and Argumentation

Maintaining External Business Relationships in Letters

Persuasive Techniques for Writing Long Reports

Persuasive Techniques for Short and Long Presentations

Managing Individual and Corporate Identities on Social Media, Web 2.X, and Beyond

Filters