Question 1

Experimentation increases the fear of failure.

Accepted Answer

A) True 
 B)False

Question 2

In the value chain, the primary activity of customer service is to assist customers in their use of the product and thus maintain and enhance the product's value.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is a support activity in the value chain?

Accepted Answer

A)  receiving inputs for production 
B)  distributing products to buyers 
C)  helping customers use a product 
D)  setting up contractual arrangements for production 
A)  receiving inputs for production 
B)  distributing products to buyers 
C)  helping customers use a product 
D)  setting up contractual arrangements for production

Question 4

The intensity of Porter's five forces determines ________.

Accepted Answer

A)  the exact number of customers a company will have 
B)  the exit strategy of a firm 
C)  how sustainable an industry's profitability will be 
D)  how to achieve a monopoly in the market 
A)  the exact number of customers a company will have 
B)  the exit strategy of a firm 
C)  how sustainable an industry's profitability will be 
D)  how to achieve a monopoly in the market

Question 5

Each of the three competitive forces in Porter's five forces model concerns the danger of customers taking their business elsewhere.

Accepted Answer

A) True 
 B)False

Question 6

The competitive strategy of an organization determines its value chain, which, in turn, determines its business processes.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is the first stage in the sequence of how organizational strategy determines MIS?

Accepted Answer

A)  business process 
B)  competitive strategy 
C)  industry structure 
D)  value chain 
A)  business process 
B)  competitive strategy 
C)  industry structure 
D)  value chain

Question 8

Ellen is the marketing manager of Qtopia Inc. She often develops ideas and plans with the help of her colleagues and provides and receives critical feedback. According to Reich, Ellen is displaying ________ skills.

Accepted Answer

A)  collaboration 
B)  systems thinking 
C)  abstraction 
D)  experimentation 
A)  collaboration 
B)  systems thinking 
C)  abstraction 
D)  experimentation

Question 9

Systems thinking is the ability to model the components of a system and to connect the inputs and outputs among those components into a sensible whole, one that explains the phenomenon observed.

Accepted Answer

A) True 
 B)False

Question 10

Processes, systems, and information need to be created by a company to avoid falling behind the technology curve.

Accepted Answer

A) True 
 B)False

Question 11

The cost or differentiation strategy must be employed across an entire industry and cannot be tailored to specific industry segments.

Accepted Answer

A) True 
 B)False

Question 12

The support activities in the generic value chain contribute directly to the production, sale, and service of the product.

Accepted Answer

A) True 
 B)False

Question 13

If a value chain's margin is negative, either the value must be increased, or the costs of the value chain need to be reduced.

Accepted Answer

A) True 
 B)False

Question 14

________ is the ability to make and manipulate models.

Accepted Answer

A)  Abstract reasoning 
B)  Systems thinking 
C)  Collaboration 
D)  Experimentation 
A)  Abstract reasoning 
B)  Systems thinking 
C)  Collaboration 
D)  Experimentation

Question 15

What are the different competitive strategies according to Porter's model??

Accepted Answer

An organization responds to the structur

Question 16

Which of the following is necessary condition for effective collaboration?

Accepted Answer

A)  the ability to be cordial at all times 
B)  the ability to manipulate models 
C)  the ability to give and receive critical feedback 
D)  the ability to overcome the fear of failure 
A)  the ability to be cordial at all times 
B)  the ability to manipulate models 
C)  the ability to give and receive critical feedback 
D)  the ability to overcome the fear of failure

Question 17

What changes must a company make if its value chain's margin is negative?

Accepted Answer

A)  The value must be decreased. 
B)  The costs of the value chain need to be increased. 
C)  The number of stages in the generic chain must be increased. 
D)  The costs of the value chain need to be reduced. 
A)  The value must be decreased. 
B)  The costs of the value chain need to be increased. 
C)  The number of stages in the generic chain must be increased. 
D)  The costs of the value chain need to be reduced.

Question 18

Explain the differences in the application of value chain analysis to manufacturing businesses and service-oriented companies.

Accepted Answer

Value chain analysis has a direct applic

Question 19

Because of Moore's Law, any routine skill can and will be outsourced to the lowest bidder.

Accepted Answer

A) True 
 B)False

Question 20

Most of the value in a service company is generated by inbound and outbound logistics.

Accepted Answer

A) True 
 B)False

Experimentation increases the fear of failure.

In the value chain, the primary activity of customer service is to assist customers in their use of the product and thus maintain and enhance the product's value.

Which of the following is a support activity in the value chain?

The intensity of Porter's five forces determines ________.

Each of the three competitive forces in Porter's five forces model concerns the danger of customers taking their business elsewhere.

The competitive strategy of an organization determines its value chain, which, in turn, determines its business processes.

Which of the following is the first stage in the sequence of how organizational strategy determines MIS?

Ellen is the marketing manager of Qtopia Inc. She often develops ideas and plans with the help of her colleagues and provides and receives critical feedback. According to Reich, Ellen is displaying ________ skills.

Systems thinking is the ability to model the components of a system and to connect the inputs and outputs among those components into a sensible whole, one that explains the phenomenon observed.

Processes, systems, and information need to be created by a company to avoid falling behind the technology curve.

The cost or differentiation strategy must be employed across an entire industry and cannot be tailored to specific industry segments.

The support activities in the generic value chain contribute directly to the production, sale, and service of the product.

If a value chain's margin is negative, either the value must be increased, or the costs of the value chain need to be reduced.

________ is the ability to make and manipulate models.

What are the different competitive strategies according to Porter's model??

Which of the following is necessary condition for effective collaboration?

What changes must a company make if its value chain's margin is negative?

Explain the differences in the application of value chain analysis to manufacturing businesses and service-oriented companies.

Because of Moore's Law, any routine skill can and will be outsourced to the lowest bidder.

Most of the value in a service company is generated by inbound and outbound logistics.

Business Processes, Information Systems, and Information

Hardware, Software, and Networks

Database Processing

Using IS to Improve Processes

Supporting Processes with ERP Systems

Supporting the Procurement Process with SAP

Supporting the Sales Process with SAP

Collaboration Processes and Information Systems

The Impact of Web 2.0 and Social Media on Business Processes

Business Intelligence

MIS Management Processes: Process Management, Systems Development, and Security

Filters

Exam 1: Introduction to MIS

Experimentation increases the fear of failure.

In the value chain, the primary activity of customer service is to assist customers in their use of the product and thus maintain and enhance the product's value.

Which of the following is a support activity in the value chain?

The intensity of Porter's five forces determines ________.

Each of the three competitive forces in Porter's five forces model concerns the danger of customers taking their business elsewhere.

The competitive strategy of an organization determines its value chain, which, in turn, determines its business processes.

Which of the following is the first stage in the sequence of how organizational strategy determines MIS?

Ellen is the marketing manager of Qtopia Inc. She often develops ideas and plans with the help of her colleagues and provides and receives critical feedback. According to Reich, Ellen is displaying ________ skills.

Systems thinking is the ability to model the components of a system and to connect the inputs and outputs among those components into a sensible whole, one that explains the phenomenon observed.

Processes, systems, and information need to be created by a company to avoid falling behind the technology curve.

The cost or differentiation strategy must be employed across an entire industry and cannot be tailored to specific industry segments.

The support activities in the generic value chain contribute directly to the production, sale, and service of the product.

If a value chain's margin is negative, either the value must be increased, or the costs of the value chain need to be reduced.

________ is the ability to make and manipulate models.

What are the different competitive strategies according to Porter's model??

Which of the following is necessary condition for effective collaboration?

What changes must a company make if its value chain's margin is negative?

Explain the differences in the application of value chain analysis to manufacturing businesses and service-oriented companies.

Because of Moore's Law, any routine skill can and will be outsourced to the lowest bidder.

Most of the value in a service company is generated by inbound and outbound logistics.

Business Processes, Information Systems, and Information

Hardware, Software, and Networks

Database Processing

Using IS to Improve Processes

Supporting Processes with ERP Systems

Supporting the Procurement Process with SAP

Supporting the Sales Process with SAP

Collaboration Processes and Information Systems

The Impact of Web 2.0 and Social Media on Business Processes

Business Intelligence

MIS Management Processes: Process Management, Systems Development, and Security

Filters