Question 1

Which of the following measures intelligence?

Accepted Answer

A)  Aptitude tests 
B)  Integrity tests 
C)  Personality tests 
D)  Cognitive ability tests 
E)  All of the above. 
A)  Aptitude tests 
B)  Integrity tests 
C)  Personality tests 
D)  Cognitive ability tests 
E)  All of the above.

Question 2

Which type of employment agency refers job applicants at no cost to the employer?

Accepted Answer

A)  Private employment agency 
B)  Temporary agency 
C)  Job service center 
D)  Leasing company 
A)  Private employment agency 
B)  Temporary agency 
C)  Job service center 
D)  Leasing company

Question 3

Which of the following is true regarding temporary agencies?

Accepted Answer

A)  They are usually free of charge. 
B)  They charge a fee, usually 10% of the employee's first-year salary. 
C)  They charge by the hour. 
D)  They charge a fee, usually 25% of the employee's first-year salary. 
E)  Both b and c 
A)  They are usually free of charge. 
B)  They charge a fee, usually 10% of the employee's first-year salary. 
C)  They charge by the hour. 
D)  They charge a fee, usually 25% of the employee's first-year salary. 
E)  Both b and c

Question 4

If the job is above the first level in terms of pay, interesting work, and decent hours, then the first place to look for someone to fill it is inside your own organization.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is designed to measure an applicants' propensity toward unwanted behaviors such as stealing, using drugs, and lying?

Accepted Answer

A)  Aptitude tests 
B)  Substance abuse tests 
C)  Cognitive tests 
D)  Honesty/integrity tests 
E)  Scientific method test 
A)  Aptitude tests 
B)  Substance abuse tests 
C)  Cognitive tests 
D)  Honesty/integrity tests 
E)  Scientific method test

Question 6

Which of the following questions is appropriate to ask a job applicant?

Accepted Answer

A)  Are you over 50 years of age? 
B)  Are you a native-born U.S. citizen? 
C)  Do you own a home? 
D)  Where are you currently employed? 
E)  Do you own a car? 
A)  Are you over 50 years of age? 
B)  Are you a native-born U.S. citizen? 
C)  Do you own a home? 
D)  Where are you currently employed? 
E)  Do you own a car?

Question 7

Direct recruiting refers to:

Accepted Answer

A)  hiring the first person that applies for a job. 
B)  going to where job seekers are. 
C)  hiring from within the company. 
D)  hiring temporary employees. 
A)  hiring the first person that applies for a job. 
B)  going to where job seekers are. 
C)  hiring from within the company. 
D)  hiring temporary employees.

Question 8

Scheduling is a key factor. Your work schedules form a year-to-year forecast of the people you need at each hour of the day.

Accepted Answer

A) True 
 B)False

Question 9

The average U.S. unemployment rate fluctuates around ______ and the National Restaurant Association estimates that the number of jobs in the industry will grow by ______ over the next decade.

Accepted Answer

A)  4%, 15% 
B)  6.1%, 15% 
C)  10%, 10% 
D)  15%, 4.8% 
A)  4%, 15% 
B)  6.1%, 15% 
C)  10%, 10% 
D)  15%, 4.8%

Question 10

Private employment agencies:

Accepted Answer

A)  normally charge a fee. 
B)  usually charge fees based on a percentage. 
C)  charge by the hour. 
D)  are generally free of charge. 
A)  normally charge a fee. 
B)  usually charge fees based on a percentage. 
C)  charge by the hour. 
D)  are generally free of charge.

Question 11

If the job you need to fill is anything above the lowest level in terms of pay, interesting work, and decent hours, where is the first place you should look?

Accepted Answer

A)  Newspaper/magazine 
B)  Internet 
C)  Inside your own operation 
D)  Other similar companies 
E)  None of the above. 
A)  Newspaper/magazine 
B)  Internet 
C)  Inside your own operation 
D)  Other similar companies 
E)  None of the above.

Question 12

Which of the following is not used as an online selection test?

Accepted Answer

A)  Cognitive ability test 
B)  Personality test 
C)  Honesty/integrity test 
D)  Substance abuse test 
E)  Informational skills test 
A)  Cognitive ability test 
B)  Personality test 
C)  Honesty/integrity test 
D)  Substance abuse test 
E)  Informational skills test

Question 13

The worst interview questions begin with how, what, and why.

Accepted Answer

A) True 
 B)False

Question 14

External recruiting is looking for people where the job seekers are in such places as colleges and within the company.

Accepted Answer

A) True 
 B)False

Question 15

The over-65 age group is growing and will increase to ______ of the population in 2030.

Accepted Answer

A)  10% 
B)  20% 
C)  30% 
D)  40% 
E)  35% 
A)  10% 
B)  20% 
C)  30% 
D)  40% 
E)  35%

Question 16

In the hospitality industry there is a pattern of daily peaks and valleys, with the peaks falling around mealtimes and the valleys falling between.

Accepted Answer

A) True 
 B)False

Question 17

An applicant's or employee's job knowledge, skills, and abilities are known as:

Accepted Answer

A)  will-do factors. 
B)  projection factors. 
C)  can-do factors. 
D)  forecast variables. 
A)  will-do factors. 
B)  projection factors. 
C)  can-do factors. 
D)  forecast variables.

Question 18

All of the following statements are true regarding scheduling except:

Accepted Answer

A)  Scheduling is an important task, which, when done well, helps ensure a smooth-running operation. 
B)  Scheduling is a process of determining how many people are needed when, and assigning days and hours of work accordingly. 
C)  Schedules should be flexible. 
D)  Employees should be allowed to decide which days they want to work. 
E)  Both c and d 
A)  Scheduling is an important task, which, when done well, helps ensure a smooth-running operation. 
B)  Scheduling is a process of determining how many people are needed when, and assigning days and hours of work accordingly. 
C)  Schedules should be flexible. 
D)  Employees should be allowed to decide which days they want to work. 
E)  Both c and d

Question 19

Fear of negligent hiring and retention litigation is a hiring manager's worst nightmare and most compelling reason to conduct in-depth criminal records searches of job applicants.

Accepted Answer

A) True 
 B)False

Which of the following measures intelligence?

Which type of employment agency refers job applicants at no cost to the employer?

Which of the following is true regarding temporary agencies?

If the job is above the first level in terms of pay, interesting work, and decent hours, then the first place to look for someone to fill it is inside your own organization.

Which of the following is designed to measure an applicants' propensity toward unwanted behaviors such as stealing, using drugs, and lying?

Which of the following questions is appropriate to ask a job applicant?

Direct recruiting refers to:

Scheduling is a key factor. Your work schedules form a year-to-year forecast of the people you need at each hour of the day.

The average U.S. unemployment rate fluctuates around and the National Restaurant Association estimates that the number of jobs in the industry will grow by over the next decade.

Private employment agencies:

If the job you need to fill is anything above the lowest level in terms of pay, interesting work, and decent hours, where is the first place you should look?

Which of the following is not used as an online selection test?

The worst interview questions begin with how, what, and why.

External recruiting is looking for people where the job seekers are in such places as colleges and within the company.

The over-65 age group is growing and will increase to ______ of the population in 2030.

In the hospitality industry there is a pattern of daily peaks and valleys, with the peaks falling around mealtimes and the valleys falling between.

An applicant's or employee's job knowledge, skills, and abilities are known as:

All of the following statements are true regarding scheduling except:

Fear of negligent hiring and retention litigation is a hiring manager's worst nightmare and most compelling reason to conduct in-depth criminal records searches of job applicants.

The Supervisor As Manager

The Supervisor As Leader

Planning, Organizing, and Goal Setting

Communicating Effectively

Equal Opportunity Laws and Diversity

Performance Effectiveness

Motivation

Supervising Teams, Team-Building, and Coaching

Employee Training and Development

Conflict Management, Resolution, and Prevention

Discipline

Decision Making and Control

Delegating

Filters

Exam 6: Recruiting, Selection, and Orientation

Which of the following measures intelligence?

Which type of employment agency refers job applicants at no cost to the employer?

Which of the following is true regarding temporary agencies?

If the job is above the first level in terms of pay, interesting work, and decent hours, then the first place to look for someone to fill it is inside your own organization.

Which of the following is designed to measure an applicants' propensity toward unwanted behaviors such as stealing, using drugs, and lying?

Which of the following questions is appropriate to ask a job applicant?

Direct recruiting refers to:

Scheduling is a key factor. Your work schedules form a year-to-year forecast of the people you need at each hour of the day.

The average U.S. unemployment rate fluctuates around ______ and the National Restaurant Association estimates that the number of jobs in the industry will grow by ______ over the next decade.

Private employment agencies:

If the job you need to fill is anything above the lowest level in terms of pay, interesting work, and decent hours, where is the first place you should look?

Which of the following is not used as an online selection test?

The worst interview questions begin with how, what, and why.

External recruiting is looking for people where the job seekers are in such places as colleges and within the company.

The over-65 age group is growing and will increase to ______ of the population in 2030.

In the hospitality industry there is a pattern of daily peaks and valleys, with the peaks falling around mealtimes and the valleys falling between.

An applicant's or employee's job knowledge, skills, and abilities are known as:

All of the following statements are true regarding scheduling except:

Fear of negligent hiring and retention litigation is a hiring manager's worst nightmare and most compelling reason to conduct in-depth criminal records searches of job applicants.

The Supervisor As Manager

The Supervisor As Leader

Planning, Organizing, and Goal Setting

Communicating Effectively

Equal Opportunity Laws and Diversity

Performance Effectiveness

Motivation

Supervising Teams, Team-Building, and Coaching

Employee Training and Development

Conflict Management, Resolution, and Prevention

Discipline

Decision Making and Control

Delegating

Filters

The average U.S. unemployment rate fluctuates around and the National Restaurant Association estimates that the number of jobs in the industry will grow by over the next decade.