Exam 3: Listening and Information Processing

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Identify and define the different information bins.

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The emotional bin includes attitudes, values, and beliefs. The mechanical bin includes learned behaviors. The instinctive bin addresses the physiological functions of the human body, and the cognitive bin is associated with active processing and storage of information.

Schema theory helps explain four distinct ways listeners process information. Identify and describe each of these ways using examples.

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Schema theory shows that information processing is dynamic, and listeners actively make connections between stored and new information. Schema theory accounts for a cultural impact on information processing, and schemas help listeners account for the context of a listening event. Schemas help us understand the framing and priming that occurs in conversations, and, finally, might explain why we are selective in our listening.

Internal stimuli can be physical, cognitive, or emotional.

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One's view of whether something is good or bad is a(n) __________.

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Schemas with value-laden people beliefs are called __________.

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"Men with British accents are more attractive and make for much better friends" is best described as a

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Schemas help listeners predict what will be said next in a conversation.

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Information that one thinks is noteworthy but is not sure where to place is called__________.

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Who wrote the seminal research indicating that when narrative information triggers a familiar story line, one might rely on a script instead of incoming information?

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According to the text authors, short-term working memory is the __________ link in the Listening MATERRS model.

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How are internal stimuli and internal noise related?

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The neural reception of a stimulus is __________ .

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External interferences are any sign, signal, or stimulus picked up by the senses.

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In two to three sentences, describe how schemas affect our structural expectations of information.

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Hernando's memories of his wedding celebration from 20 years ago would most likely be stored in his

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Knowing how to use a coffee maker every morning without reading directions would best belong in the __________ bin?

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When information does not fit into our schemata, we ignore it.

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"We should be strong of mind and of body" is a statement of belief.

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What occurs during the Reception stage of the Intrapersonal Information Flow model?

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How does priming affect information processing?

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