Exam 6: Listening in the Conversational Context

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What explanation do Bavelas, Coates, and Johnson give for why scholars have generally ignored the role of the listener in the study of the communication process?

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They indicate that the Shannon-Weaver linear model of communication might be to blame, as this model places the sender in a primary position and the listener as one who sits and waits on communication to happen.

According to the definition of conversation, the two parties in a conversation must have similar goals.

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Margaret overhears Jerry talking out loud. He seems to be practicing questions he plans to ask a witness. He even answers the question reflecting what he thinks the witnesses reply is going to be. Because Jerry is overheard, he is having a conversation.

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What does David Bohm believe is impeding communication, and what is his advice for achieving true communication?

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David is talking with Chloe about their upcoming physics exam. He pauses, averting his gaze. He is signaling that

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Martie cannot easily hear the dinner table conversation, so she says, "Wow, I can barely hear myself think!" When no one acknowledges the listening issue, Martie likely will __________ from the conversation.

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Managing the impressions one leaves with others is __________.

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When we feel like someone is truly listening to us, our __________ tend to be longer and more detailed.

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Sadie found it difficult to get over her first impression of a recent lunch date. Sadie thought her date was dressed inappropriately and was rude by being late. Even though the lunch conversation was interesting, Sadie felt like her instincts were right about this person, and she plans not to date this person again. Sadie could be best described as

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You seem to be giving advice and solving problems for your siblings all of the time. Based on research presented in this chapter, is this use of your time good or bad for your siblings? Why or why not?

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When listeners begin their turn talking in conversations, they typically

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Effective support is reciprocal and well-timed.

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When listener feedback is reduced, a speaker will talk more.

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How are storytelling and self-verification linked?

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Will asks, "Would you like me to help you find more information on the subject?" demonstrating the __________ step in the Four Stage Conflict Process.

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Positive social support is __________, in that the recipient does not know support is being given.

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Alicia requests advice from her best friend, and that advice is__________ support.

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How does Bannon suggest one expresses empathy?

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Your friend Taylor is upset. Of the different styles of listening you could engage in, which will provide your friend with the greatest feeling of being supported? Be sure to justify your answer.

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When Cameron talks to his grandmother, he speaks very slowly and very loudly, often referring to her as "my sweet little lady." Cameron knows his grandmother is getting older, but Cameron talks so loudly that his grandmother said aloud, "I might be older but I am not deaf!" Cameron is exhibiting signs of

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