Exam 11: Listening and Health

According to your text, what percentage of patients claim they did not tell their physician everything they wanted to during their appointment?

Someone who always follows their doctor's instructions and never questions those instructions may have a _________ approach to the doctor-patient relationship.

Dr. Buckner should take notes when her patient stutters because stuttering is sometimes a nonverbal cue that a patient needs to disclose something important.

Which of the following techniques for counselors is most related to listening for emotionally charged language?

The most prevalent approach to counseling today is a paternalistic approach.

Good communication affects your psychological and physical health.

Which of the following ways to improve the healthcare provider-patient relationship applies more to healthcare providers than patients?

Both doctors and patients should be aware of __________ that might impact their interactions and information processing.

The average amount of time a patient can talk before being interrupted by a physician is

What are the steps in the QuEST model?

Therapists use five distinct communication skills to help improve and demonstrate listening. Identify and describe each of these skills, addressing how each is related to listening.

In most health interviews, more questions are asked by physicians than by patients.

Marco is likely to research his illness symptoms online and bring ideas to his doctor, demonstrating

Min is from mainland China. Because she approaches healthcare from an Eastern culture, she is more likely to emphasize strong patient-physician interaction than Kathryn, who is from the United States.

Having an understanding of one's health schemata is more important for patients than for healthcare providers.

About 91% of questions asked during a health interview are asked by the

Interpersonal attractiveness can affect patient-doctor communication.

When Mr. Grisson visits the doctor, he usually leaves without fully understanding the doctor's directions. In addition, he has problems reading his prescription information, and he has little understanding of what his medical insurance covers. Mr. Grisson could be described as having

Reflection is a skill used by therapists to consider their own schemata before drawing conclusions about patient issues.

__________ helps generate respect and is strongly related to patient reports of good health.