Exam 3: Organizational Strategy, Information Systems, and Competitive Advantage

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Porter's model includes the bargaining power of which of the following groups as one of the five factors?

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How did Porter define technology,human resources and firm infrastructure?

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The three competitive forces,in Porter's model,concern the danger of customers taking their business elsewhere.

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Porter defined ________ as the amount of money that a customer is willing to pay for a resource,product,or service.

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Distinguish between a primary and a support activity in the value chain.

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As Porter says,the processes and systems in an organization pursuing differentiation must ________.

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Describe using an example,the primary activities in a value chain.

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Organizations gain a competitive advantage by creating new products or services,________ and by differentiating their products and services from those of their competitors.

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Focused differentiation is a strategy in which the product is unique and is used by a wide range of consumers.

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Firm infrastructure excludes general management,finance,accounting,legal,and government affairs.

(True/False)
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An organization can choose to either minimize cost or maximize differentiation to gain a competitive advantage.

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Business processes implement value chains or portions of value chains.

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Organizations analyze the structure of their industry,and,using that analysis,they formulate a competitive strategy.

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Inducing buyers to purchase the product and providing a means for them to do so describes which of the following primary activities?

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Each stage of the generic value chain accumulates costs and subtracts value from the product.

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Which of the following is a primary activity in the value chain?

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Porter's five competitive forces can be grouped into two types: forces related to ________ and forces related to supply chain bargaining power.

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If a value chain's margin is positive,the company must ________.

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Briefly describe how organizational strategy determines the structure of information systems.

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The competitive strategy followed by an organization is derived from its ________.

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