Question 1

Which of the following is true about blogs?

Accepted Answer

A)  Blogs can be an effective way of publishing podcasts. 
B)  Blogs are important only for knowledge sharing. 
C)  Blogs are usually short and focused on a specific problem. 
D)  Blogs are not open-ended. 
A)  Blogs can be an effective way of publishing podcasts. 
B)  Blogs are important only for knowledge sharing. 
C)  Blogs are usually short and focused on a specific problem. 
D)  Blogs are not open-ended.

Question 2

Perishability of documents is one of the complications of content management.

Accepted Answer

A) True 
 B)False

Question 3

What are content management systems? How do they differ from operational document systems?

Accepted Answer

Content management systems are informati

Question 4

What is knowledge management? How does it benefit an organization?

Accepted Answer

Knowledge management (KM)is the process

Question 5

Team portals can be used as platforms for employees to post their ideas.

Accepted Answer

A) True 
 B)False

Question 6

Documents behind corporate firewalls cannot be accessed by Google or any other search engine.

Accepted Answer

A) True 
 B)False

Question 7

Content management systems directly support business operations.

Accepted Answer

A) True 
 B)False

Question 8

Expert systems encode human knowledge in the form of If/Then rules that indicate that some action should be taken if a particular condition exists.

Accepted Answer

A) True 
 B)False

Question 9

Knowledge management boosts revenues by getting products and services to market faster.

Accepted Answer

A) True 
 B)False

Question 10

As blogs are informal and open-ended,they are not an effective form of knowledge-sharing.

Accepted Answer

A) True 
 B)False

Question 11

________ codify human knowledge into rules and process those rules to give advice or guidance.

Accepted Answer

A)  Management information systems 
B)  Expert systems 
C)  Collaborative KM systems 
D)  Decision support systems 
A)  Management information systems 
B)  Expert systems 
C)  Collaborative KM systems 
D)  Decision support systems

Question 12

How do expert systems benefit organizations? What are their disadvantages?

Accepted Answer

Expert systems are rule-based systems th

Question 13

Podcasts are open-ended,can take many formats,and can address many dimensions of a situation.

Accepted Answer

A) True 
 B)False

Question 14

Companies that sell complicated products and want to share their knowledge of those products with employees and customers are the typical users of content management systems.

Accepted Answer

A) True 
 B)False

Question 15

An insurance company scans every document it receives from customers and stores those documents as part of its client-processing application.This is an example of a knowledge management system.

Accepted Answer

A) True 
 B)False

Question 16

Knowledge management is a process supported by the five components of an information system,but it is not technology.

Accepted Answer

A) True 
 B)False

Question 17

The expert system programs that process a set of rules are called expert kernels.

Accepted Answer

A) True 
 B)False

Question 18

A blog is a personal journal that is accessible on the Web.

Accepted Answer

A) True 
 B)False

Question 19

Content management systems cannot be used to track information contained in graphics.

Accepted Answer

A) True 
 B)False

Exam 16: Knowledge Management and Expert Systems

Which of the following is true about blogs?

Perishability of documents is one of the complications of content management.

What are content management systems? How do they differ from operational document systems?

What is knowledge management? How does it benefit an organization?

Team portals can be used as platforms for employees to post their ideas.

Documents behind corporate firewalls cannot be accessed by Google or any other search engine.

Content management systems directly support business operations.

Expert systems encode human knowledge in the form of If/Then rules that indicate that some action should be taken if a particular condition exists.

Knowledge management boosts revenues by getting products and services to market faster.

As blogs are informal and open-ended,they are not an effective form of knowledge-sharing.

________ codify human knowledge into rules and process those rules to give advice or guidance.

How do expert systems benefit organizations? What are their disadvantages?

Podcasts are open-ended,can take many formats,and can address many dimensions of a situation.

Companies that sell complicated products and want to share their knowledge of those products with employees and customers are the typical users of content management systems.

An insurance company scans every document it receives from customers and stores those documents as part of its client-processing application.This is an example of a knowledge management system.

Knowledge management is a process supported by the five components of an information system,but it is not technology.

The expert system programs that process a set of rules are called expert kernels.

A blog is a personal journal that is accessible on the Web.

Content management systems cannot be used to track information contained in graphics.

The Importance of MIS

Business Processes, Information, and Information Systems

Organizational Strategy, Information Systems, and Competitive Advantage

Hardware and Software

Database Processing

Data Communications

Business Process Management

E-Commerce, Web 2.0, and Social Networking

Business Intelligence and Information Systems for Decision Making

Information Systems Development

Information Systems Management

Information Security Management

Improving Your Collaboration Skills

Using Collaboration Information Systems

Information Systems and Decision Making

Introduction to Microsoft Excel

Preparing a Computer Budget Using Excel

Database Design

Using Microsoft Access 2010

Using Excel and Access Together

Remote, Nomadic, and Mobile Systems

Functional Processes, Applications, and Systems

Enterprise Resource Planning (ERP)Systems

Supply Chain Management

Processing Social Capital: Facebook, Twitter, and User-Generated Content (UGC)

Database Marketing

Reporting Systems and OLAP

Geographic Information Systems

Business Process Management

Systems Development Project Management

Outsourcing

International MIS

Filters