Exam 7: Training and Developing Employees

Any attempt to improve managerial performance by imparting knowledge, changing attitudes, or increasing skills is called ________.

Which of the following would most likely occur during the implementation stage of a training program?

Over the last six months, Leslie, a management trainee at Federal Express, has spent time working in the shipping, accounting, and marketing departments. Leslie is most likely engaged in ________.

For training to be successful and effective, a trainee must have ________.

________ is a method in which trainees learn on actual or simulated equipment but are trained away from the job.

Strategic training needs analysis is most closely linked to ________.

Which of the following is NOT a method used to identify employee training needs?

What guidelines should a firm consider when designing a management development program? How can firms measure the effectiveness of such programs?

Approximately ________ of what employees learn on the job comes from informal learning.

Since the ability to work with a team is a natural skill, few firms provide teamwork training programs to employees.

________ means having a person learn a job by actually doing it.

With a controlled experiment, it is possible for researchers to assess the extent to which any change in performance in the training group resulted from the training program or from organization-wide changes.

A performance analysis is primarily used to assess the training needs of ________.

Tyrone, an HR manager, is conducting a task analysis. Tyrone is most likely ________.

Hiring highly skilled employees with great potential eliminates the need to provide orientation and training.

Which of the following would most likely make material presented during a training program more meaningful to trainees?

Lifelong learning programs focus primarily on helping employees acquire post-graduate degrees in highly technical fields of study.

Apprenticeship training is a step-by-step, self-learning method which uses a textbook, computer, or the Internet.

Lucas, an HR manager, has been assigned the task of creating a training and development program for his firm's employees. According to the ADDIE training process model, what is the first step that Lucas should take?

Rebekah was hired soon after graduation and assigned to complete a management trainee program. She will move to various jobs each month for a 9-month period of time. Her employer is utilizing the ________ form of training.