Exam 1: Organizational Behavior As a Way of Thinking and Acting

Which of the following management functions involves presenting, explaining, selling, and defending the work unit's activities to the supervisor in the agency and to persons and groups outside of the agency?

Which of the following is a "What" of management function?

Evaluating whether resources are tracked and allocated to areas of high need is analysis on the ________ level.

Joe is researching any external issues or trends that seem likely to affect the work unit. Which management function is he engaging in?

Which of the following is an effective characteristic of the "How" of management?

Organizational behavior provides the ________ for managing human behavior in organizations.

Frederick Taylor was greatly concerned with employee motivation.

Frederick Taylor's overall purpose was to make workers more:

Discuss how organizational behavior is defined in the public sector. Does this differ from organizational behavior outside of the public sector? Why or why not?

Martha has specialized expertise in agency programs and operations. Which of the following effective management characteristics was she most likely hired for?

Jason believes he should focus on the strength, resilience and vitality of his workers. He is most likely influenced by which researcher?

One assumption that guides the exploration of organizational behavior in the public sector is that public service is about serving others.

Helen feels that it is possible for a trained monkey to do the jobs of her workers. Which researcher's viewpoint is she espousing?

The understanding that people are more likely to carry out decisions they helped to make is based on the research of ____________.

In order for executives at the top levels of government to be successful, they must have the ability to work with and through people.