Question 1

According to Carl Rogers, the main obstacle to effective communication is people's tendency to evaluate.

Accepted Answer

A) True 
 B)False

Question 2

________ statements clearly relate to what was said previously and move the conversation forward.

Accepted Answer

A)  Disjunctive 
B)  Injunctive 
C)  Adjunctive 
D)  Conjunctive 
A)  Disjunctive 
B)  Injunctive 
C)  Adjunctive 
D)  Conjunctive

Question 3

Those from the Middle East seem less comfortable touching others than do the English.

Accepted Answer

A) True 
 B)False

Question 4

Discuss some of the key issues to keep in mind when exploring the communication process. What are some potential pitfalls?

Accepted Answer

When exploring the communication process

Question 5

The greater the discrepancy in clout between the influencer and the target, the greater the likelihood that hard tactics will be used.

Accepted Answer

A) True 
 B)False

Question 6

Discuss the components of supportive communication. Provide examples to support your discussion.

Accepted Answer

The answer of Discuss the components of supportive communication. Provide...

Question 7

Personal space is also known as:

Accepted Answer

A)  Tactiles 
B)  Occulescis 
C)  Proxemics 
D)  Kinesics 
A)  Tactiles 
B)  Occulescis 
C)  Proxemics 
D)  Kinesics

Question 8

Variations in our tone of voice or in its pitch, expression, or rate of speed is known as:

Accepted Answer

A)  Paralinguistics 
B)  Occulesics 
C)  Linguistics 
D)  Kinesics 
A)  Paralinguistics 
B)  Occulesics 
C)  Linguistics 
D)  Kinesics

Question 9

A helping relationship where one hires a management consultant is known as:

Accepted Answer

A)  Informal 
B)  Semi-formal 
C)  Formal 
D)  None of the above 
A)  Informal 
B)  Semi-formal 
C)  Formal 
D)  None of the above

Question 10

Detail the best practices for oral communication. When should it be used? When should it be avoided? Discuss, providing relevant examples where appropriate.

Accepted Answer

The answer of Detail the best practices for oral communication....

Question 11

Which of the following is a principle of effective listening?

Accepted Answer

A)  Resist distractions 
B)  Wait before responding 
C)  Seek important themes 
D)  All of the above 
A)  Resist distractions 
B)  Wait before responding 
C)  Seek important themes 
D)  All of the above

Question 12

According to your textbook, out of the time people spend on communication, about ________ of that time is spent on sending messages and about ________ is spent on receiving messages.

Accepted Answer

A)  40%; 60% 
B)  50%; 50% 
C)  60%; 40% 
D)  70%; 30% 
A)  40%; 60% 
B)  50%; 50% 
C)  60%; 40% 
D)  70%; 30%

Question 13

Conjunctive statements are not connected and often create a roadblock interfering with effective communication.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements is the best example of supportive communication?

Accepted Answer

A)  You have been late to work three days this week. 
B)  You have really messed up this time. 
C)  You have been disappointing me with your lack of productivity. 
D)  Your lateness is disrespectful to me and your coworkers. 
A)  You have been late to work three days this week. 
B)  You have really messed up this time. 
C)  You have been disappointing me with your lack of productivity. 
D)  Your lateness is disrespectful to me and your coworkers.

According to Carl Rogers, the main obstacle to effective communication is people's tendency to evaluate.

________ statements clearly relate to what was said previously and move the conversation forward.

Those from the Middle East seem less comfortable touching others than do the English.

Discuss some of the key issues to keep in mind when exploring the communication process. What are some potential pitfalls?

The greater the discrepancy in clout between the influencer and the target, the greater the likelihood that hard tactics will be used.

Discuss the components of supportive communication. Provide examples to support your discussion.

Personal space is also known as:

Variations in our tone of voice or in its pitch, expression, or rate of speed is known as:

A helping relationship where one hires a management consultant is known as:

Detail the best practices for oral communication. When should it be used? When should it be avoided? Discuss, providing relevant examples where appropriate.

Which of the following is a principle of effective listening?

According to your textbook, out of the time people spend on communication, about of that time is spent on sending messages and about is spent on receiving messages.

Conjunctive statements are not connected and often create a roadblock interfering with effective communication.

Which of the following statements is the best example of supportive communication?

Organizational Behavior As a Way of Thinking and Acting

Knowing and Managing Yourself

Fostering Creativity

Managing Stress

Decision Making

Motivating Self and Others

Leadership in Public Organizations

Power and Organizational Politics

Working in Groups and Teams

Managing Conflict

Organizational Change

Representing the Organization on the Outside

Managing Behavior in the Public Interest

Filters

Exam 9: Communicating Effectively With Others

According to Carl Rogers, the main obstacle to effective communication is people's tendency to evaluate.

________ statements clearly relate to what was said previously and move the conversation forward.

Those from the Middle East seem less comfortable touching others than do the English.

Discuss some of the key issues to keep in mind when exploring the communication process. What are some potential pitfalls?

The greater the discrepancy in clout between the influencer and the target, the greater the likelihood that hard tactics will be used.

Discuss the components of supportive communication. Provide examples to support your discussion.

Personal space is also known as:

Variations in our tone of voice or in its pitch, expression, or rate of speed is known as:

A helping relationship where one hires a management consultant is known as:

Detail the best practices for oral communication. When should it be used? When should it be avoided? Discuss, providing relevant examples where appropriate.

Which of the following is a principle of effective listening?

According to your textbook, out of the time people spend on communication, about ________ of that time is spent on sending messages and about ________ is spent on receiving messages.

Conjunctive statements are not connected and often create a roadblock interfering with effective communication.

Which of the following statements is the best example of supportive communication?

Organizational Behavior As a Way of Thinking and Acting

Knowing and Managing Yourself

Fostering Creativity

Managing Stress

Decision Making

Motivating Self and Others

Leadership in Public Organizations

Power and Organizational Politics

Working in Groups and Teams

Managing Conflict

Organizational Change

Representing the Organization on the Outside

Managing Behavior in the Public Interest

Filters

According to your textbook, out of the time people spend on communication, about of that time is spent on sending messages and about is spent on receiving messages.