Exam 6: Understanding Ourselves and Others

When we communicate, we are sending two types of messages: the obvious message and the hidden message, which are also known as the and messages.

Pat avoided the pitfall of getting too personal while talking to her co-worker about her decision to quit without giving two weeks' notice even though her coworker's decision was going to negatively affect Pat. Pat used the skill of keeping the discussion focused on the problem in order to avoid conflict in this situation.

Betsy and her daughter, Emily, leaned on each other's shoulder while watching TV. This shared closeness is obviously not sexual but it is an example of intimacy.

According to Mark Knapp, a relationship is in the ________ stage of relationship development once two people decide to break up.

Match the word or phrase with its meaning. -Stagnating

Define intimacy. List the four types of intimacy and give an example for each.

Randy makes more money than his wife Sandy. During disagreements, Randy uses money as a weapon in order to win the fight. Randy is using status to control Sandy.

____________ power is defined as the "potential for changing attitudes, beliefs, and behaviors of others."

A square divided into four quadrants that is designed to be a visual presentation of the self is called

Pam is the vice president of Welsh Oil. As the vice president, it is assumed that her comments and suggestions are given serious consideration during board meetings. Pam might have all the types of power listed below, but what kind does she have simply because of her position as vice president?

Mark Knapp and Anita Vangelisti created a model for the development of relationships between close friends and romantic couples. Identify the stages in coming together and the stages in coming apart. Discuss how a relationship might not use every stage in the model.

Martina's yelling makes Eric uncomfortable when there is a disagreement between the two. Although he has tried to discuss her style of communication and how he feels about it, Martina claims it is perfectly acceptable behavior. Martina is demonstrating the factor that generally contributes to conflict known as denial.

The stage is the first stage in Knapp's Relational Development Model and is characterized by safe topics and discussion held on the surface level.

Mr. Fallon, the principal at the middle school where Theresa supervises the remedial reading program, has decided to cut the program's funding. Theresa feels intimidated by Mr. Fallon, mostly because of his recent announcement that this decision is final and there will be no further discussion about this matter. Mr. Fallon used------to prevent any type of conflict resolution with Theresa.

The content message is usually sent nonverbally through tone of voice, body language, or use of space whereas the relational message is the obvious message.

Edward is a classic "fence sitter"; he waits until others communicate their positions before he shares his. What communication pattern associated with control needs does Edward exhibit?

Match the word or phrase with its meaning. -Integrating

Identify the four types of intimacy we can experience in our society.

Yvonne is completing an internship at a public relations firm where Sharon is her boss. Yvonne's perception of Sharon's abilities is overwhelmingly positive. As their relationship grows, Yvonne finds that she wants to be like Sharon, and Sharon encourages Yvonne to choose a career in public relations. Sharon is exerting coercive power over Yvonne.

When self-disclosing to another, we look for someone whom we believe will be both a good listener and responsive to our needs.