Exam 9: Communicating in Small Groups

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Match the word or phrase with its meaning. -Personal growth groups

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Match the word or phrase with its meaning. -Knowledge-gaining groups

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Match the word or phrase with its meaning. -Social groups

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I

Match the word or phrase with its meaning. -Norms

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What are roles? Name the three types of roles we play within the group dynamic, and describe when we play each role.

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What verbal technique can be used to maintain involvement in the discussion, focus attention, draw quiet members into the discussion, and clarify whether members are in agreement or disagreement?

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Task roles are also called individual roles.

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Although nothing was ever mentioned to her about proper attire, Marisa knows that it is inappropriate to wear jeans to her committee meetings. This rule about clothing is an example of

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Each member of a group has a set of expected behaviors they must follow whether they are a friend, a parent, a supervisor, or a student. This is the group member's

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Match the word or phrase with its meaning. -Individual roles

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A group member, troubled by dissent, can shift attitudes to resigned acceptance during the emergence phase.

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Match the word or phrase with its meaning. -Cohesiveness

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Amber was so upset that her group rejected her idea that she decided not to say another word. She crossed her arms, put her head down, and did not look at anybody. Amber stopped communicating during the meeting.

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Match the word or phrase with its meaning. -Maintenance roles

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Emmalee, Greg, April, and Jorge put in long hours on their small group project. Although disagreements occurred when they first started to meet, as the weeks went by, they began to work together with enthusiasm and a sense of purpose. The members of this group demonstrated

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Becky is content to go along with the suggestions that other group members make. What maintenance role is Becky fulfilling?

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List the four phases of the decision-making process of a small group.

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What purpose do questions serve in a small-group discussion?

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Personal growth groups come together specifically to learn or gain knowledge about new things.

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Pat, Heather, Siobhan, and Anne meet once a week for a step aerobics class after work and, then, they go out afterward for a drink. This is an example of a social group.

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