Question 1

By working with only one or two departments of an agency

Accepted Answer

A)  an evaluator is likely to learn useful information about the information needs of the whole organization. 
B)  an evaluator will be able to design an information system that will meet the needs of all potential users. 
C)  an evaluator may design an information system seen as irrelevant by many people in the organization. 
D)  an evaluator can efficiently learn about the organization. 
A)  an evaluator is likely to learn useful information about the information needs of the whole organization. 
B)  an evaluator will be able to design an information system that will meet the needs of all potential users. 
C)  an evaluator may design an information system seen as irrelevant by many people in the organization. 
D)  an evaluator can efficiently learn about the organization.

Question 2

In setting up an administrative monitoring system it is essential

Accepted Answer

A)  that the most sophisticated program be used. 
B)  that the variables be measured without error. 
C)  that the selection of variables to measure does not motivate people to change their behaviors. 
D)  that the selection of variables represent the behaviors that are actually important to the purpose of the organization. 
A)  that the most sophisticated program be used. 
B)  that the variables be measured without error. 
C)  that the selection of variables to measure does not motivate people to change their behaviors. 
D)  that the selection of variables represent the behaviors that are actually important to the purpose of the organization.

Question 3

Why should evaluators teach program managers and staff members about random variation in indexes of program operation? Think of indexes such as number of clients prematurely leaving a therapist in a given month, student ratings of a specific course in a semester, or percentage of a surgeon's patients developing infections in a four-week period.

Accepted Answer

Evaluators should teach program managers

Question 4

The information used to describe the program participants will be

Accepted Answer

A)  about the same regardless of the type of program being described. 
B)  restricted to impersonal information. 
C)  based on the most easily obtained information. 
D)  determined by the type of program being described. 
A)  about the same regardless of the type of program being described. 
B)  restricted to impersonal information. 
C)  based on the most easily obtained information. 
D)  determined by the type of program being described.

Question 5

The most appropriate type of computer program to use in developing a management information system is

Accepted Answer

A)  a sophisticated statistical program. 
B)  a relational database program. 
C)  a word processing program. 
D)  a newly prepared program written especially for each facility. 
A)  a sophisticated statistical program. 
B)  a relational database program. 
C)  a word processing program. 
D)  a newly prepared program written especially for each facility.

Question 6

Although an individual service provider may not want a supervisor to compare his/her performance to that of other service providers,

Accepted Answer

A)  individual staff members should have no say in the matter. 
B)  such comparisons are made so that specific people can be selected for termination. 
C)  they can be assured that such comparisons have never been used in an unethical manner. 
D)  it is best to learn about problems while they can still be corrected. 
A)  individual staff members should have no say in the matter. 
B)  such comparisons are made so that specific people can be selected for termination. 
C)  they can be assured that such comparisons have never been used in an unethical manner. 
D)  it is best to learn about problems while they can still be corrected.

By working with only one or two departments of an agency

In setting up an administrative monitoring system it is essential

The information used to describe the program participants will be

The most appropriate type of computer program to use in developing a management information system is

Although an individual service provider may not want a supervisor to compare his/her performance to that of other service providers,

Program Evaluation : an Overview

Planning an Evaluation

Developing and Using a Theory of the Program

Developing Measures of Implementation and Outcomes

Ethics in Program Evaluation

The Assessment of Need

Qualitative Evaluation Methods

Outcome Evaluations With One Group

Quasi-Experimental Approaches to Outcome Evaluation

Using Experiments to Evaluate Programs

Analyses of Costs and Outcomes

Evaluation Reports: Interpreting and Communicating Findings

How to Encourage Utilization

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Exam 7: Monitoring the Implementation and the Operation of Programs

By working with only one or two departments of an agency

In setting up an administrative monitoring system it is essential

The information used to describe the program participants will be

The most appropriate type of computer program to use in developing a management information system is

Although an individual service provider may not want a supervisor to compare his/her performance to that of other service providers,

Program Evaluation : an Overview

Planning an Evaluation

Developing and Using a Theory of the Program

Developing Measures of Implementation and Outcomes

Ethics in Program Evaluation

The Assessment of Need

Qualitative Evaluation Methods

Outcome Evaluations With One Group

Quasi-Experimental Approaches to Outcome Evaluation

Using Experiments to Evaluate Programs

Analyses of Costs and Outcomes

Evaluation Reports: Interpreting and Communicating Findings

How to Encourage Utilization

Filters