Exam 5: Managing Team Diversity

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Which of the following statements about authoritarian individuals is false?

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You are seeking employees who would do well in dynamic, uncertain situations. Individuals with which of the following personality types would tend not to do well in such situations?

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2. One challenge for managing diverse teams is "providing a bridge across diversity." Discuss the "bridge across diversity" and what leaders can do to build that bridge.

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"Building a bridge across diversity" refers to finding ways to bridge differences. Leaders may emphasize what is similar among team members rather than what is different. For instance, focusing on a superordinate identity, such as being Americans, helps team members look beyond subgroup differences. Leaders can emphasize superordinate goals that all members share, and they can point out common threats. Use of reward systems can also help. For example, rewarding a diverse team based on team performance decreases the salience of intragroup differences by creating a commonality within the team. Astrid Homan, the "Team Scholar" profiled in the chapter, discussed her research supporting this view and stressed how group fault lines can add to the challenge of building the bridge.

In which of the following types of cultures would the social setting, use of phrasing, gestures, and tone of voice, and the person's history and status be especially important?

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If a leader is authoritarian, frustration and conflict are least likely if the subordinate is not authoritarian.

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___ refers to the membership mix in organizations in terms of gender, race, ethnic origin, and other characteristics.

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What are some ways that national culture matters in teams?

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List and briefly discuss active steps companies are taking to successfully foster diversity in the workplace.

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Which of the following personality characteristics reflects rigid belief systems and refusal to revise opinions in the face of conflicting evidence?

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Emotional Intelligence (EQ) resides in the amygdala, in the deep recesses of the brain's limbic system.

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Identify five strategies for enhancing emotional intelligence.

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Very few firms have Chief Diversity Officers (CDOs) or other executive roles designated for diversity.

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High self-monitors receive better performance ratings and more promotions than low self-monitors and are more likely to emerge as leaders.

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Briefly discuss five dimensions of emotional intelligence.

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You are the leader of a new product development team in a consumer products company. Your team has been given the charge of creating highly innovative new products that will create new growth opportunities for the firm. In selecting the members of your team, you know that you need people who are highly self-motivated and take-charge types of individuals. Based on the personality dimensions considered in the text, which of the following characteristics would be most valuable to you in creating

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Which of the following statements about IQ is false?

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Which of the following statements regarding the Type A and Type B behavior patterns is true?

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Externals tend to be more highly motivated than internals.

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What are the five stages that an individual can go through in developing cultural intelligence?

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Individuals who see their lives as being controlled by fate, circumstance, or chance are said to have an ___ of control.

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