Question 1

The discussion of 360-degree feedback systems for different types of teams and taring targets indicates that each of the following is true except that:

Accepted Answer

A) Different types of raters should sometimes be used for different types of team members. 
B) When making decisions about such systems, the particular team and context in question should be considered. 
C) For consistency, all ratings across teams should focus on the same outcomes, behaviors, and competencies. 
D) Questions should be tailored to the type of team (e.g., project team, service team) 
E) None of the above. 
A) Different types of raters should sometimes be used for different types of team members. 
B) When making decisions about such systems, the particular team and context in question should be considered. 
C) For consistency, all ratings across teams should focus on the same outcomes, behaviors, and competencies. 
D) Questions should be tailored to the type of team (e.g., project team, service team) 
E) None of the above. C

Question 2

Jack Welch, former CEO of GE, defended stack ranking, calling it "differentiation" and saying, "If you want teamwork, identify it as a value. Then you evaluate and reward accordingly. You'll get teamwork. I guarantee it."

Accepted Answer

A) True 
 B)False  True

Question 3

With team evaluation systems, peer pressure tends to dampen team member motivation.

Accepted Answer

A) True 
 B)False  False

Question 4

Briefly discuss five potential benefits of team evaluation systems.

Accepted Answer

The answer of Briefly discuss five potential benefits of team...

Question 5

Methods to evaluate team performance typically involve collecting, analyzing, and acting on feedback from one or more stakeholders or customers.

Accepted Answer

A) True 
 B)False

Question 6

What are five issues to be addressed when conducting a team audit?

Accepted Answer

The answer of What are five issues to be addressed...

Question 7

Management often greatly overestimates the amount of time and resources that will be required to successfully implement a 360-degree feedback system, causing them to resist its use.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following would be included in a performance development plan?

Accepted Answer

A) key factors 
B) feedback source 
C) none of the above 
D) objectives 
E) evaluation focus 
A) key factors 
B) feedback source 
C) none of the above 
D) objectives 
E) evaluation focus

Question 9

The ___ Model provides performance criteria and associated critical factors for teams.

Accepted Answer

The answer of The ___ Model provides performance criteria and...

Question 10

What are three general objectives of traditional performance appraisals?

Accepted Answer

The answer of What are three general objectives of traditional...

Question 11

A(n) ___-based feedback report would have ratings such as "very weak," "satisfactory," and "very strong."

Accepted Answer

The answer of A(n) ___-based feedback report would have ratings...

Question 12

Microsoft announced that is was abandoning its controversial "stack ranking" employee-review and compensation system, sometimes derided as "rank and yank," requiring managers to grade their employees and rank them against one another.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is not true of 360-degree feedback?

Accepted Answer

A) The process model must begin with management making fundamental decisions about appropriate performance measures and targets for teams. 
B) Decisions about performance measures and targets should be guided by an understanding of the organization's mission, vision, and strategic objectives. 
C) Decisions must be made about the structure of the feedback process. 
D) The feedback session summary report should be kept to no more than three pages. 
E) none of the above 
A) The process model must begin with management making fundamental decisions about appropriate performance measures and targets for teams. 
B) Decisions about performance measures and targets should be guided by an understanding of the organization's mission, vision, and strategic objectives. 
C) Decisions must be made about the structure of the feedback process. 
D) The feedback session summary report should be kept to no more than three pages. 
E) none of the above

Question 14

A question such as, "The team member is willing to work with me as a partner if I have concerns about the service I am receiving from him/her" would be answered by which of the following evaluators?

Accepted Answer

A) network team 
B) customer 
C) team leader 
D) coworkers 
E) none of the above 
A) network team 
B) customer 
C) team leader 
D) coworkers 
E) none of the above

Question 15

___ have become a very popular way for administering surveys due to their ease of development and administration relative to traditional paper-and-pencil methods.

Accepted Answer

The answer of ___ have become a very popular way...

Question 16

___ lay out a roadmap of actions to be taken to support the achievement of specific goals. The example in the text related to improving customer service in a grocery store.

Accepted Answer

The answer of ___ lay out a roadmap of actions...

Question 17

"Resources needed" is not information included in an accountability document.

Accepted Answer

A) True 
 B)False

Question 18

Give six guidelines for conducting effective team feedback sessions.

Accepted Answer

The answer of Give six guidelines for conducting effective team...

Question 19

When a performance development plan is executed the failure to hold ___ meetings is a major contributor to project failure.

Accepted Answer

The answer of When a performance development plan is executed...

Question 20

List four steps for a team to follow to create an accountability document.

Accepted Answer

The answer of List four steps for a team to...

The discussion of 360-degree feedback systems for different types of teams and taring targets indicates that each of the following is true except that:

Jack Welch, former CEO of GE, defended stack ranking, calling it "differentiation" and saying, "If you want teamwork, identify it as a value. Then you evaluate and reward accordingly. You'll get teamwork. I guarantee it."

With team evaluation systems, peer pressure tends to dampen team member motivation.

Briefly discuss five potential benefits of team evaluation systems.

Methods to evaluate team performance typically involve collecting, analyzing, and acting on feedback from one or more stakeholders or customers.

What are five issues to be addressed when conducting a team audit?

Management often greatly overestimates the amount of time and resources that will be required to successfully implement a 360-degree feedback system, causing them to resist its use.

Which of the following would be included in a performance development plan?

The ___ Model provides performance criteria and associated critical factors for teams.

What are three general objectives of traditional performance appraisals?

A(n) ___-based feedback report would have ratings such as "very weak," "satisfactory," and "very strong."

Microsoft announced that is was abandoning its controversial "stack ranking" employee-review and compensation system, sometimes derided as "rank and yank," requiring managers to grade their employees and rank them against one another.

Which of the following is not true of 360-degree feedback?

A question such as, "The team member is willing to work with me as a partner if I have concerns about the service I am receiving from him/her" would be answered by which of the following evaluators?

___ have become a very popular way for administering surveys due to their ease of development and administration relative to traditional paper-and-pencil methods.

___ lay out a roadmap of actions to be taken to support the achievement of specific goals. The example in the text related to improving customer service in a grocery store.

"Resources needed" is not information included in an accountability document.

Give six guidelines for conducting effective team feedback sessions.

When a performance development plan is executed the failure to hold ___ meetings is a major contributor to project failure.

List four steps for a team to follow to create an accountability document.

Teams: Opportunities and Challenges

Designing the Team System

Building and Developing the Team

Socializing, Building Trust, Training, Motivating, and Leading Teams Abstract

Managing Team Diversity

Fostering Effective Communication in Teams

Facilitating Team Processes

Managing Change in Teams

Dealing With Team Problems

The New Teams: Virtual, Global, Connected, and Self-Managing

Designing and Implementing Team-Based Organizations

Teams Summary and Integration

Filters

Exam 10: Teams: Evaluating Team Effectiveness

The discussion of 360-degree feedback systems for different types of teams and taring targets indicates that each of the following is true except that:

Jack Welch, former CEO of GE, defended stack ranking, calling it "differentiation" and saying, "If you want teamwork, identify it as a value. Then you evaluate and reward accordingly. You'll get teamwork. I guarantee it."

With team evaluation systems, peer pressure tends to dampen team member motivation.

Briefly discuss five potential benefits of team evaluation systems.

Methods to evaluate team performance typically involve collecting, analyzing, and acting on feedback from one or more stakeholders or customers.

What are five issues to be addressed when conducting a team audit?

Management often greatly overestimates the amount of time and resources that will be required to successfully implement a 360-degree feedback system, causing them to resist its use.

Which of the following would be included in a performance development plan?

The ___ Model provides performance criteria and associated critical factors for teams.

What are three general objectives of traditional performance appraisals?

A(n) ___-based feedback report would have ratings such as "very weak," "satisfactory," and "very strong."

Microsoft announced that is was abandoning its controversial "stack ranking" employee-review and compensation system, sometimes derided as "rank and yank," requiring managers to grade their employees and rank them against one another.

Which of the following is not true of 360-degree feedback?

A question such as, "The team member is willing to work with me as a partner if I have concerns about the service I am receiving from him/her" would be answered by which of the following evaluators?

___ have become a very popular way for administering surveys due to their ease of development and administration relative to traditional paper-and-pencil methods.

___ lay out a roadmap of actions to be taken to support the achievement of specific goals. The example in the text related to improving customer service in a grocery store.

"Resources needed" is not information included in an accountability document.

Give six guidelines for conducting effective team feedback sessions.

When a performance development plan is executed the failure to hold ___ meetings is a major contributor to project failure.

List four steps for a team to follow to create an accountability document.

Teams: Opportunities and Challenges

Designing the Team System

Building and Developing the Team

Socializing, Building Trust, Training, Motivating, and Leading Teams Abstract

Managing Team Diversity

Fostering Effective Communication in Teams

Facilitating Team Processes

Managing Change in Teams

Dealing With Team Problems

The New Teams: Virtual, Global, Connected, and Self-Managing

Designing and Implementing Team-Based Organizations

Teams Summary and Integration

Filters