Question 1

Deciding to hire computer consultants when it becomes clear that recently purchased computers are incompatible with current systems is an example of reactive change.

Accepted Answer

A) True 
 B)False  True

Question 2

Give seven guidelines for effective logos.

Accepted Answer

The seven guidelines are:
1. Do your homework, gathering relevant facts that prove that a real problem exists.
2. Identify sources of help. Who could help sell the change?
3. Anticipate questions and objections. Identify the questions you would have and the objections you would raise if you were the target of this change.
4. Sell the benefits of the change in terms of the perspectives of those who will have to go through it. It is easiest to sell the change when there is a "burning platform."
5. Use catalytic mechanisms to reinforce the change. Catalytic mechanisms generally involve a dramatic policy that requires people to act in new ways to further the overarching corporate goal.
6. Listen in depth to concerns, questions, and fears.
7. Create an implementation plan that answers the key questions most people have when faced with change: who, what, where, when, why, and how.

Question 3

___ is the perspective that sees the success of change attempts as depending whether forces in support of change are greater than those opposing change.

Accepted Answer

Force field analysis

Question 4

Provide five steps for fostering a team insurrection.

Accepted Answer

The answer of Provide five steps for fostering a team...

Question 5

___ help to translate objectives into performance by making "stretch" goals reachable.

Accepted Answer

The answer of ___ help to translate objectives into performance...

Question 6

It has become a cliché to say "change is good." Play the role of devil's advocate and make the case that "change is bad." Be creative and use specific examples.

Accepted Answer

The answer of It has become a cliché to say...

Question 7

According to Karl Weick, which of the following are compact and noncontroversial, build a sustainable momentum, and are relatively unlikely to draw the attention of opponents?

Accepted Answer

A) Rebellious coping styles 
B) Proactive changes 
C) Burning platforms 
D) Catalytic mechanisms 
E) Small wins 
A) Rebellious coping styles 
B) Proactive changes 
C) Burning platforms 
D) Catalytic mechanisms 
E) Small wins

Question 8

In the rhetorical triangle, which of the following refers to convincing another person to accept a change through reason, logic, and data?

Accepted Answer

A) Pathos 
B) Logos 
C) Ethos 
D) Doritos 
E) None of the above 
A) Pathos 
B) Logos 
C) Ethos 
D) Doritos 
E) None of the above

Question 9

It is generally best to wait to communicate to others until everything is well understood. Communicating earlier may lead to confusion, misunderstandings, and conflict.

Accepted Answer

A) True 
 B)False

Question 10

Briefly discuss five individual differences in attitudes toward change.

Accepted Answer

The answer of Briefly discuss five individual differences in attitudes...

Question 11

List and define six change approaches.

Accepted Answer

The answer of List and define six change approaches....

Question 12

Phase 1 of the Lewin Change Model includes creating high need for change and minimizing resistance to change.

Accepted Answer

A) True 
 B)False

Question 13

The third stage of Lewin's change model is called ___.

Accepted Answer

The answer of The third stage of Lewin's change model...

Question 14

___ refers to attempting to encourage others to change through appeals to the target audience's emotional and psychological needs.

Accepted Answer

The answer of ___ refers to attempting to encourage others...

Question 15

Which of the following refers to the degree to which the degree to which some people generally distrust others, including initiators?

Accepted Answer

A) Dogmatism 
B) Cynicism 
C) Reactionism 
D) Aversion 
E) None of the above 
A) Dogmatism 
B) Cynicism 
C) Reactionism 
D) Aversion 
E) None of the above

Question 16

A change that is driven through a grassroots, bottom-up effort led by a work team is called:

Accepted Answer

A) visceral emergent change 
B) a team insurrection 
C) radical co-optation 
D) logos 
E) reactive change 
A) visceral emergent change 
B) a team insurrection 
C) radical co-optation 
D) logos 
E) reactive change

Question 17

Encouraging ongoing support is part of the refreezing phase of the Lewin Change Model.

Accepted Answer

A) True 
 B)False

Question 18

According to Aristotle, ___ can be helpful when the audience asks, "Does this person tell the truth?"

Accepted Answer

The answer of According to Aristotle, ___ can be helpful...

Question 19

According to a recent survey, about 75 percent of surveyed workers reported that their managers do a good job of explaining decisions to them.

Accepted Answer

A) True 
 B)False

Question 20

According to the U.S. Army's chief of staff, Dennis Reimer, the "first rule of wingwalking" is to "be very good friends with the pilot."

Accepted Answer

A) True 
 B)False

Deciding to hire computer consultants when it becomes clear that recently purchased computers are incompatible with current systems is an example of reactive change.

Give seven guidelines for effective logos.

___ is the perspective that sees the success of change attempts as depending whether forces in support of change are greater than those opposing change.

Provide five steps for fostering a team insurrection.

___ help to translate objectives into performance by making "stretch" goals reachable.

It has become a cliché to say "change is good." Play the role of devil's advocate and make the case that "change is bad." Be creative and use specific examples.

According to Karl Weick, which of the following are compact and noncontroversial, build a sustainable momentum, and are relatively unlikely to draw the attention of opponents?

In the rhetorical triangle, which of the following refers to convincing another person to accept a change through reason, logic, and data?

It is generally best to wait to communicate to others until everything is well understood. Communicating earlier may lead to confusion, misunderstandings, and conflict.

Briefly discuss five individual differences in attitudes toward change.

List and define six change approaches.

Phase 1 of the Lewin Change Model includes creating high need for change and minimizing resistance to change.

The third stage of Lewin's change model is called ___.

___ refers to attempting to encourage others to change through appeals to the target audience's emotional and psychological needs.

Which of the following refers to the degree to which the degree to which some people generally distrust others, including initiators?

A change that is driven through a grassroots, bottom-up effort led by a work team is called:

Encouraging ongoing support is part of the refreezing phase of the Lewin Change Model.

According to Aristotle, ___ can be helpful when the audience asks, "Does this person tell the truth?"

According to a recent survey, about 75 percent of surveyed workers reported that their managers do a good job of explaining decisions to them.

According to the U.S. Army's chief of staff, Dennis Reimer, the "first rule of wingwalking" is to "be very good friends with the pilot."

Teams: Opportunities and Challenges

Designing the Team System

Building and Developing the Team

Socializing, Building Trust, Training, Motivating, and Leading Teams Abstract

Managing Team Diversity

Fostering Effective Communication in Teams

Facilitating Team Processes

Dealing With Team Problems

Teams: Evaluating Team Effectiveness

The New Teams: Virtual, Global, Connected, and Self-Managing

Designing and Implementing Team-Based Organizations

Teams Summary and Integration

Filters

Exam 8: Managing Change in Teams

Deciding to hire computer consultants when it becomes clear that recently purchased computers are incompatible with current systems is an example of reactive change.

Give seven guidelines for effective logos.

___ is the perspective that sees the success of change attempts as depending whether forces in support of change are greater than those opposing change.

Provide five steps for fostering a team insurrection.

___ help to translate objectives into performance by making "stretch" goals reachable.

It has become a cliché to say "change is good." Play the role of devil's advocate and make the case that "change is bad." Be creative and use specific examples.

According to Karl Weick, which of the following are compact and noncontroversial, build a sustainable momentum, and are relatively unlikely to draw the attention of opponents?

In the rhetorical triangle, which of the following refers to convincing another person to accept a change through reason, logic, and data?

It is generally best to wait to communicate to others until everything is well understood. Communicating earlier may lead to confusion, misunderstandings, and conflict.

Briefly discuss five individual differences in attitudes toward change.

List and define six change approaches.

Phase 1 of the Lewin Change Model includes creating high need for change and minimizing resistance to change.

The third stage of Lewin's change model is called ___.

___ refers to attempting to encourage others to change through appeals to the target audience's emotional and psychological needs.

Which of the following refers to the degree to which the degree to which some people generally distrust others, including initiators?

A change that is driven through a grassroots, bottom-up effort led by a work team is called:

Encouraging ongoing support is part of the refreezing phase of the Lewin Change Model.

According to Aristotle, ___ can be helpful when the audience asks, "Does this person tell the truth?"

According to a recent survey, about 75 percent of surveyed workers reported that their managers do a good job of explaining decisions to them.

According to the U.S. Army's chief of staff, Dennis Reimer, the "first rule of wingwalking" is to "be very good friends with the pilot."

Teams: Opportunities and Challenges

Designing the Team System

Building and Developing the Team

Socializing, Building Trust, Training, Motivating, and Leading Teams Abstract

Managing Team Diversity

Fostering Effective Communication in Teams

Facilitating Team Processes

Dealing With Team Problems

Teams: Evaluating Team Effectiveness

The New Teams: Virtual, Global, Connected, and Self-Managing

Designing and Implementing Team-Based Organizations

Teams Summary and Integration

Filters