Exam 1: Teams: Opportunities and Challenges
Exam 1: Teams: Opportunities and Challenges41 Questions
Exam 2: Designing the Team System41 Questions
Exam 3: Building and Developing the Team47 Questions
Exam 4: Socializing, Building Trust, Training, Motivating, and Leading Teams Abstract46 Questions
Exam 5: Managing Team Diversity45 Questions
Exam 6: Fostering Effective Communication in Teams43 Questions
Exam 7: Facilitating Team Processes47 Questions
Exam 8: Managing Change in Teams39 Questions
Exam 9: Dealing With Team Problems43 Questions
Exam 10: Teams: Evaluating Team Effectiveness43 Questions
Exam 11: The New Teams: Virtual, Global, Connected, and Self-Managing42 Questions
Exam 12: Designing and Implementing Team-Based Organizations43 Questions
Exam 13: Teams Summary and Integration23 Questions
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Self-managing teams empower team members to take full responsibility for designing and managing all aspects of operations for a specific product or service unit without a formal team leader.
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(True/False)
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Correct Answer:
True
Indicate the five primary criteria used to evaluate team excellence in the American Society for Quality's International Team Excellence Award (ITEA) Program.
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(Essay)
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Correct Answer:
1. Team project selection/purpose
2. Current situation analysis
3. Solution development
4. Project implementation and results
5. Team/project management and project presentation
List any six of John Maxwell's "17 Indisputable Laws of Leadership."
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(Essay)
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Correct Answer:
The 17 laws are (see Figure 1-5 for definitions (in the text) ):
1. Law of Significance
2. Law of the Big Picture
3. Law of the Niche
4. Law of Mt. Everest
5. Law of the Chain
6. Law of the Catalyst
7. Law of Compass
8. Law of the Bad Apple
9. Law of Countability
10. Law of the Price Tag
11. Law of the Scoreboard
12. Law of the Bench
13. Law of Identity
14. Law of Communication
15. Law of the Edge
16. Law of Dividends
17. Law of High Morale
Teams in organizations are often hybrids of two or more team types.
(True/False)
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Give three reasons why many students may feel it isn't necessary or desirable to develop teams-related skills while in college.
(Essay)
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Which of the following was discussed as a potential disadvantage of a cross-functional team?
(Multiple Choice)
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You are hoping to develop a team that can take full responsibility for designing all aspects of operations for a specific product or service unit without a formal team leader. That is, you would like to develop a ___ team.
(Short Answer)
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A disadvantage of a functional team is that there may be blind spots associated with other perspectives that are not being considered.
(True/False)
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The "TEAMS IN THE NEWS: "The Last Best Hope of Teamwork"" feature describes how the U.S. Women's National Team was credited with creating "soccer mania" in the United States during its inspiring performance at the 2011 World Cup. Which of the following is not a reason cited for its success?
(Multiple Choice)
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According to the Five Dysfunctions of a Team Model, teams need to do all they can to avoid conflict of any kind.
(True/False)
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In the "TEAMS VIDEO: "Burberry CEO Talks Teamwork"" CEO Angela Ahrendts discusses how her organization is reducing its overall reliance on teams but continues to employ teams on critical projects requiring special expertise and communication skills.
(True/False)
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Which of the following is not true of problem solving teams?
(Multiple Choice)
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The "TEAM MANAGEMENT COACH" interviews with Cody Candee and Al Johnson in this chapter make clear the importance of advice and experience in teamwork for developing effective ___ skills.
(Short Answer)
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When a professor discusses the importance of teams in organization, a student remarks, "I'm planning to be a computer programmer. That's the skill employers want, and I can do it without being on a team." How might the professor respond?
(Essay)
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Identify six (of the ten) traits associated with effective teams in the Scholtes Team Model.
(Essay)
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The advantage that "Issues may be resolved more efficiently" best characterizes which of the following?
(Multiple Choice)
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One potential problem with self-managing teams is that some employees are not comfortable being empowered.
(True/False)
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Which of the following is not a characteristic of the Hill & Anteby Model?
(Multiple Choice)
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