Question 1

The chronological stages of burnout are:​

Accepted Answer

A) zealotry,assuredness,doubt,anxiety. 
B) ​romanticism,idealism,pragmatism,realism. 
C) ​industry,lethargy,condemnation,purposelessness. 
D) enthusiasm,stagnation,frustration,apathy. 
A) zealotry,assuredness,doubt,anxiety. 
B) ​romanticism,idealism,pragmatism,realism. 
C) ​industry,lethargy,condemnation,purposelessness. 
D) enthusiasm,stagnation,frustration,apathy. D

Question 2

Having fun is a critical part of burnout-proofing oneself.​

Accepted Answer

A) True 
 B)False  True

Question 3

Private practitioners suffer burnout:​

Accepted Answer

A) despite their low-demand schedules. 
B) ​partially due to working in extreme isolation. 
C) ​from dealing with more difficult cases. 
D) because they enjoy the challenges of building a business. 
A) despite their low-demand schedules. 
B) ​partially due to working in extreme isolation. 
C) ​from dealing with more difficult cases. 
D) because they enjoy the challenges of building a business. B

Question 4

Of the following,which is not a building block for burnout?​

Accepted Answer

A) Role ambiguity 
B) ​Incompetence 
C) ​Inconsequentiality 
D) Isolation 
A) Role ambiguity 
B) ​Incompetence 
C) ​Inconsequentiality 
D) Isolation

Question 5

Explain the difference between vicarious traumatization,countertransference,and burnout.​

Accepted Answer

Vicarious traumatization, countertransfe

Question 6

Countertransference is the:​

Accepted Answer

A) attributing traits and behaviors of significant others and events in the worker's past to the client. 
B) ​attributing traits and behaviors of significant others and events in the client's past to the worker. 
C) ​instigating agent of acute traumatic stress disorder. 
D) displacement and externalization of negative feelings onto significant others in the life of the crisis worker. 
A) attributing traits and behaviors of significant others and events in the worker's past to the client. 
B) ​attributing traits and behaviors of significant others and events in the client's past to the worker. 
C) ​instigating agent of acute traumatic stress disorder. 
D) displacement and externalization of negative feelings onto significant others in the life of the crisis worker.

Question 7

While important for effective intervention,consultation and supervision have little to do with stopping burnout.​

Accepted Answer

A) True 
 B)False

Question 8

An effective way of counteracting burnout would be to:​

Accepted Answer

A) promote devotion to more leisure time activities. 
B) ​confront the problem with specific work tasks. 
C) ​teach better coping skills. 
D) shift jobs. 
A) promote devotion to more leisure time activities. 
B) ​confront the problem with specific work tasks. 
C) ​teach better coping skills. 
D) shift jobs.

Question 9

Vicarious traumatization and compassion fatigue:​

Accepted Answer

A) are the result of the worker allowing clients to become dependent. 
B) ​are the inability of the worker to engage in leisure time activities. 
C) ​result from accumulated experiences across therapies and clients. 
D) typically have an immediate onset in the face of an overwhelming catastrophe in which the worker has little time for proper rest,eats poorly,and is faced with dozens of clients in need of immediate assistance with little hope of obtaining help for them. 
A) are the result of the worker allowing clients to become dependent. 
B) ​are the inability of the worker to engage in leisure time activities. 
C) ​result from accumulated experiences across therapies and clients. 
D) typically have an immediate onset in the face of an overwhelming catastrophe in which the worker has little time for proper rest,eats poorly,and is faced with dozens of clients in need of immediate assistance with little hope of obtaining help for them.

Question 10

If you were using the Professional Quality of Life Scale (ProQOL)you would not be assessing for:​

Accepted Answer

A) compassion satisfaction. 
B) ​compassion fatigue. 
C) ​burnout. 
D) organizational support. 
A) compassion satisfaction. 
B) ​compassion fatigue. 
C) ​burnout. 
D) organizational support.

Question 11

Burnout may have which of the following consequences,except ____________ .

Accepted Answer

A) behavioral 
B) ​interpersonal 
C) ​financial 
D) spiritual 
A) behavioral 
B) ​interpersonal 
C) ​financial 
D) spiritual

Question 12

Burnout equally affects both individuals and institutions.​

Accepted Answer

A) True 
 B)False

Question 13

You are the supervisor of several teams of crisis workers covering a large geographical region.Discuss a plan to prevent worker burnout.​

Accepted Answer

As the supervisor of several teams of cr

Question 14

Compassion satisfaction can be an extremely effective buffer against burnout.​

Accepted Answer

A) True 
 B)False

Question 15

Of the following statements about burnout,which is not true?​

Accepted Answer

A) It is event rather than process-oriented. 
B) ​It varies in severity and duration. 
C) ​It is infectious. 
D) It has no known specific personality traits. 
A) It is event rather than process-oriented. 
B) ​It varies in severity and duration. 
C) ​It is infectious. 
D) It has no known specific personality traits.

Question 16

The Professional Quality of Life Scale (ProQOL)measures compassion satisfaction along with compassion fatigue and burnout and is particularly designed for first responders such as EMTs.​

Accepted Answer

A) True 
 B)False

Question 17

Social support systems can provide:​

Accepted Answer

A) material support and a sense of belonging. 
B) ​ways for burned out workers to avoid change. 
C) ​organizations with informal snitches to keep track of malcontents. 
D) maximum support if they have a home based component. 
A) material support and a sense of belonging. 
B) ​ways for burned out workers to avoid change. 
C) ​organizations with informal snitches to keep track of malcontents. 
D) maximum support if they have a home based component.

Question 18

Burnout may be characterized by what levels?​

Accepted Answer

A) Person,place,and time 
B) ​Worker,institution,and environment 
C) ​Trait,state,and activity 
D) Past,present,and future 
A) Person,place,and time 
B) ​Worker,institution,and environment 
C) ​Trait,state,and activity 
D) Past,present,and future

Question 19

Support groups within the institution:​

Accepted Answer

A) use social events to take the stress out of work. 
B) ​are readily available if one takes the time to find them. 
C) ​function to provide both technical and emotional support. 
D) spend an equal amount of time discussing personal and workplace problems. 
A) use social events to take the stress out of work. 
B) ​are readily available if one takes the time to find them. 
C) ​function to provide both technical and emotional support. 
D) spend an equal amount of time discussing personal and workplace problems.

Question 20

The first stage of burnout is Enthusiasm.​

Accepted Answer

A) True 
 B)False

The chronological stages of burnout are:

Having fun is a critical part of burnout-proofing oneself.

Private practitioners suffer burnout:

Of the following,which is not a building block for burnout?

Explain the difference between vicarious traumatization,countertransference,and burnout.

Countertransference is the:

While important for effective intervention,consultation and supervision have little to do with stopping burnout.

An effective way of counteracting burnout would be to:

Vicarious traumatization and compassion fatigue:

If you were using the Professional Quality of Life Scale (ProQOL)you would not be assessing for:

Burnout may have which of the following consequences,except ____________ .

Burnout equally affects both individuals and institutions.

You are the supervisor of several teams of crisis workers covering a large geographical region.Discuss a plan to prevent worker burnout.

Compassion satisfaction can be an extremely effective buffer against burnout.

Of the following statements about burnout,which is not true?

The Professional Quality of Life Scale (ProQOL)measures compassion satisfaction along with compassion fatigue and burnout and is particularly designed for first responders such as EMTs.

Social support systems can provide:

Burnout may be characterized by what levels?

Support groups within the institution:

The first stage of burnout is Enthusiasm.

Approaching Crisis Intervention

Culturally Effective Helping

The Intervention and Assessment Models

Tools of the Trade

Crisis Case Handling

Telephone and Online Crisis Counseling

Posttraumatic Stress Disorder

Crisis of Lethality

Sexual Assault

Partner Violence

Family Crisis Intervention

Personal Loss

Crisis in Schools

Violent Behavior in Institutions

Legal and Ethical Issues

Disaster Response

Chemical Dependency

Crisishostage Negotiation

Filters

Exam 16: Burnout, vicarious Traumatization, and Compassion Fatigue

The chronological stages of burnout are:​

Having fun is a critical part of burnout-proofing oneself.​

Private practitioners suffer burnout:​

Of the following,which is not a building block for burnout?​

Explain the difference between vicarious traumatization,countertransference,and burnout.​

Countertransference is the:​

While important for effective intervention,consultation and supervision have little to do with stopping burnout.​

An effective way of counteracting burnout would be to:​

Vicarious traumatization and compassion fatigue:​

If you were using the Professional Quality of Life Scale (ProQOL)you would not be assessing for:​

Burnout may have which of the following consequences,except ____________ .

Burnout equally affects both individuals and institutions.​

You are the supervisor of several teams of crisis workers covering a large geographical region.Discuss a plan to prevent worker burnout.​

Compassion satisfaction can be an extremely effective buffer against burnout.​

Of the following statements about burnout,which is not true?​

The Professional Quality of Life Scale (ProQOL)measures compassion satisfaction along with compassion fatigue and burnout and is particularly designed for first responders such as EMTs.​

Social support systems can provide:​

Burnout may be characterized by what levels?​

Support groups within the institution:​

The first stage of burnout is Enthusiasm.​

Approaching Crisis Intervention

Culturally Effective Helping

The Intervention and Assessment Models

Tools of the Trade

Crisis Case Handling

Telephone and Online Crisis Counseling

Posttraumatic Stress Disorder

Crisis of Lethality

Sexual Assault

Partner Violence

Family Crisis Intervention

Personal Loss

Crisis in Schools

Violent Behavior in Institutions

Legal and Ethical Issues

Disaster Response

Chemical Dependency

Crisishostage Negotiation

Filters

The chronological stages of burnout are:

Having fun is a critical part of burnout-proofing oneself.

Private practitioners suffer burnout:

Of the following,which is not a building block for burnout?

Explain the difference between vicarious traumatization,countertransference,and burnout.

Countertransference is the:

While important for effective intervention,consultation and supervision have little to do with stopping burnout.

An effective way of counteracting burnout would be to:

Vicarious traumatization and compassion fatigue:

If you were using the Professional Quality of Life Scale (ProQOL)you would not be assessing for:

Burnout equally affects both individuals and institutions.

You are the supervisor of several teams of crisis workers covering a large geographical region.Discuss a plan to prevent worker burnout.

Compassion satisfaction can be an extremely effective buffer against burnout.

Of the following statements about burnout,which is not true?

The Professional Quality of Life Scale (ProQOL)measures compassion satisfaction along with compassion fatigue and burnout and is particularly designed for first responders such as EMTs.

Social support systems can provide:

Burnout may be characterized by what levels?

Support groups within the institution:

The first stage of burnout is Enthusiasm.