Question 1

Which of the following best describes the introduction of a disruptive technology in Canada?

Accepted Answer

A)  The introduction of high definition TV 
B)  The introduction of movies on DVDs 
C)  The introduction of satellite radio 
D)  The introduction of digital projection in theatres 
E)  The introduction of Automatic Teller Machines 
A)  The introduction of high definition TV 
B)  The introduction of movies on DVDs 
C)  The introduction of satellite radio 
D)  The introduction of digital projection in theatres 
E)  The introduction of Automatic Teller Machines

Question 2

Describe Porter's Five Forces Model for Competition.How can IS be used in this model?

Accepted Answer

Porter's model is based on the insight t

Question 3

________ is an example of a support activity in Porter's value chain model.

Accepted Answer

A)  Goods production 
B)  Warranty service 
C)  Finished goods inventory management 
D)  Payroll management 
E)  Raw material acquisition 
A)  Goods production 
B)  Warranty service 
C)  Finished goods inventory management 
D)  Payroll management 
E)  Raw material acquisition

Question 4

IT investments can generate value by

Accepted Answer

A)  limiting the opportunities for creating competitive advantages. 
B)  decreasing productivity. 
C)  creating larger and larger service based economies. 
D)  limiting the ways corporations can compete. 
E)  creating more efficient and effective business processes that lead to lower prices. 
A)  limiting the opportunities for creating competitive advantages. 
B)  decreasing productivity. 
C)  creating larger and larger service based economies. 
D)  limiting the ways corporations can compete. 
E)  creating more efficient and effective business processes that lead to lower prices.

Question 5

High switching cost refers to

Accepted Answer

A)  a service charge that discourages customers from switching service providers. 
B)  a strategy employed by companies to prevent customers from renegotiating service contracts. 
C)  an illegal tactic that prevents customers from leaving by charging a prohibitive service termination fee. 
D)  a strategy employed by companies to lock in customers by making it difficult or expensive to switch to another product. 
E)  a strategy used by telecom providers to retain customers. 
A)  a service charge that discourages customers from switching service providers. 
B)  a strategy employed by companies to prevent customers from renegotiating service contracts. 
C)  an illegal tactic that prevents customers from leaving by charging a prohibitive service termination fee. 
D)  a strategy employed by companies to lock in customers by making it difficult or expensive to switch to another product. 
E)  a strategy used by telecom providers to retain customers.

Question 6

What is meant by effectiveness?

Accepted Answer

Increased effectiveness means

Question 7

Disruptive technologies refer to

Accepted Answer

A)  technological innovations that increase the value of existing products in an incremental way. 
B)  technological innovations that cause major disruptions in IT operations. 
C)  technological innovations that decrease the value of existing products. 
D)  technological innovations that repackage attributes of existing products in a totally new way. 
E)  technological innovations that set a new standard, like High Definition Television. 
A)  technological innovations that increase the value of existing products in an incremental way. 
B)  technological innovations that cause major disruptions in IT operations. 
C)  technological innovations that decrease the value of existing products. 
D)  technological innovations that repackage attributes of existing products in a totally new way. 
E)  technological innovations that set a new standard, like High Definition Television.

Question 8

The bargaining power of customers is one of the competitive forces identified by Porter.

Accepted Answer

A) True 
 B)False

Question 9

In the context of Porter's five forces model,customer's bargaining power refers to

Accepted Answer

A)  a customer's ability to create barriers to entry. 
B)  a customer's ability to alter his/her value chain. 
C)  a customer's ability to integrate IT. 
D)  a customer's ability to negotiate better prices. 
E)  a customer's ability to create substitutes. 
A)  a customer's ability to create barriers to entry. 
B)  a customer's ability to alter his/her value chain. 
C)  a customer's ability to integrate IT. 
D)  a customer's ability to negotiate better prices. 
E)  a customer's ability to create substitutes.

Question 10

Ideally,a competitive advantage should be

Accepted Answer

A)  industry-wide. 
B)  short term. 
C)  reproducible. 
D)  shared with partners. 
E)  sustainable. 
A)  industry-wide. 
B)  short term. 
C)  reproducible. 
D)  shared with partners. 
E)  sustainable.

Question 11

An organization responds to the structure of its industry by choosing a competitive strategy.

Accepted Answer

A) True 
 B)False

Question 12

Primary activities are activities where value is added directly to the product.

Accepted Answer

A) True 
 B)False

Question 13

Porter identified five fundamental competitive strategies.

Accepted Answer

A) True 
 B)False

Question 14

If a diamond mine buys a diamond cutting operation this is an example of ___________.

Accepted Answer

A)  departmental integration 
B)  backward integration 
C)  economy of scale 
D)  forward integration 
E)  supporting activity 
A)  departmental integration 
B)  backward integration 
C)  economy of scale 
D)  forward integration 
E)  supporting activity

Question 15

________ is an example of a support activity in Porter's value chain model.

Accepted Answer

A)  HR benefits management 
B)  Production 
C)  Raw materials acquisition 
D)  Customer service 
E)  Sales 
A)  HR benefits management 
B)  Production 
C)  Raw materials acquisition 
D)  Customer service 
E)  Sales

Question 16

Increasing efficiency means

Accepted Answer

A)  generating better quality products with less resources. 
B)  maximizing the cost of production. 
C)  shorter production times. 
D)  accomplishing business processes with less input and/or higher speeds. 
E)  higher speed processes at the cost of more resources and lower quality. 
A)  generating better quality products with less resources. 
B)  maximizing the cost of production. 
C)  shorter production times. 
D)  accomplishing business processes with less input and/or higher speeds. 
E)  higher speed processes at the cost of more resources and lower quality.

Question 17

In "IT doesn't Matter",Nicholas Carr argues that

Accepted Answer

A)  disruptive technologies tend to be commoditized over time and hence provides less strategic advantage. 
B)  companies are spending too much money on IT. 
C)  there are no productivity gains for any amount of IT investments. 
D)  the marginal benefits of an IT investment decreases over time. 
E)  technology adds no value to companies. 
A)  disruptive technologies tend to be commoditized over time and hence provides less strategic advantage. 
B)  companies are spending too much money on IT. 
C)  there are no productivity gains for any amount of IT investments. 
D)  the marginal benefits of an IT investment decreases over time. 
E)  technology adds no value to companies.

Question 18

What is meant by the "value chain"? How does it apply to information systems?

Accepted Answer

The value chain is a series of activitie

Question 19

Among its suppliers,Wal-Mart is famous for not having much bargaining power.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is the best example of the bargaining power of suppliers?

Accepted Answer

A)  The customer's flexibility to switch suppliers at any time. 
B)  The ability of a dominant microprocessor manufacturer to set industry standards and charge premium prices. 
C)  The ability to negotiate better terms with a commodity producer after a competitive bidding process. 
D)  The ability of a customer to shop around for suppliers. 
E)  The inability for a customer to terminate a supply contract. 
A)  The customer's flexibility to switch suppliers at any time. 
B)  The ability of a dominant microprocessor manufacturer to set industry standards and charge premium prices. 
C)  The ability to negotiate better terms with a commodity producer after a competitive bidding process. 
D)  The ability of a customer to shop around for suppliers. 
E)  The inability for a customer to terminate a supply contract.

Which of the following best describes the introduction of a disruptive technology in Canada?

Describe Porter's Five Forces Model for Competition.How can IS be used in this model?

________ is an example of a support activity in Porter's value chain model.

IT investments can generate value by

High switching cost refers to

What is meant by effectiveness?

Disruptive technologies refer to

The bargaining power of customers is one of the competitive forces identified by Porter.

In the context of Porter's five forces model,customer's bargaining power refers to

Ideally,a competitive advantage should be

An organization responds to the structure of its industry by choosing a competitive strategy.

Primary activities are activities where value is added directly to the product.

Porter identified five fundamental competitive strategies.

If a diamond mine buys a diamond cutting operation this is an example of ___________.

________ is an example of a support activity in Porter's value chain model.

Increasing efficiency means

In "IT doesn't Matter",Nicholas Carr argues that

What is meant by the "value chain"? How does it apply to information systems?

Among its suppliers,Wal-Mart is famous for not having much bargaining power.

Which of the following is the best example of the bargaining power of suppliers?

Information Systems and You

Business Process Management and Decision Making

Hardware and Software

Database and Content Management

Networks and Collaboration

Competitive Advantage and Business Proces

Decision Making and Business Intelligence

E-Commerce, social Networking and Web 2.0

Acquiring Information Systems Through Projects

Structure, governance and Ethics

Managing Information Security and Privacy

Business Process Modeling: Techniques, Rules, and Applications

Excel Basics: Understanding Spreadsheets, Cells, and Formulas

Database Design and Entity Relationships

Creating and Utilizing Forms, Queries, and Reports in MS Access

Understanding MS Project: Features and Functions

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Exam 3: Productivity, innovation and Strategy

Which of the following best describes the introduction of a disruptive technology in Canada?

Describe Porter's Five Forces Model for Competition.How can IS be used in this model?

________ is an example of a support activity in Porter's value chain model.

IT investments can generate value by

High switching cost refers to

What is meant by effectiveness?

Disruptive technologies refer to

The bargaining power of customers is one of the competitive forces identified by Porter.

In the context of Porter's five forces model,customer's bargaining power refers to

Ideally,a competitive advantage should be

An organization responds to the structure of its industry by choosing a competitive strategy.

Primary activities are activities where value is added directly to the product.

Porter identified five fundamental competitive strategies.

If a diamond mine buys a diamond cutting operation this is an example of ___________.

________ is an example of a support activity in Porter's value chain model.

Increasing efficiency means

In "IT doesn't Matter",Nicholas Carr argues that

What is meant by the "value chain"? How does it apply to information systems?

Among its suppliers,Wal-Mart is famous for not having much bargaining power.

Which of the following is the best example of the bargaining power of suppliers?

Information Systems and You

Business Process Management and Decision Making

Hardware and Software

Database and Content Management

Networks and Collaboration

Competitive Advantage and Business Proces

Decision Making and Business Intelligence

E-Commerce, social Networking and Web 2.0

Acquiring Information Systems Through Projects

Structure, governance and Ethics

Managing Information Security and Privacy

Business Process Modeling: Techniques, Rules, and Applications

Excel Basics: Understanding Spreadsheets, Cells, and Formulas

Database Design and Entity Relationships

Creating and Utilizing Forms, Queries, and Reports in MS Access

Understanding MS Project: Features and Functions

Filters