Exam 1: Microsoft Certified Desktop Support Technician (MCDST)

You are running Microsoft Outlook Express on a Windows XP computer. You are able to receive messages, but not send them. Which of the following should you check to fix this problem?

(Multiple Choice)

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Question 61

You are facing strange problems on your computer and suspect it to be a virus issue. You have antivirus software installed and when the computer is scanned, it does not reveal any viruses. Which of the following should you do to fix this problem?

(Multiple Choice)

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Question 62

You want to be able to distinguish encrypted files from unencrypted ones. Which of the following can help you accomplish this?

(Multiple Choice)

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Question 63

David is working as a desktop administrator in his organization. One day a user calls in and asks him to configure his laptop to be able to connect to two different locations without changing dial-in properties. Which of the following should you do?

(Multiple Choice)

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Question 64

You are assisting a customer who wants to stop any third-party program from temporarily storing plaintext passwords in the paging file. Which of the following should be done?

(Multiple Choice)

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Question 65

Jack is troubleshooting a network connectivity issue. His computer is not able to open any websites. He tries to ping his computer from another computer and gets an output like the one shown in the image below. Which of the following could lead to a ping-output as shown in the image?

(Multiple Choice)

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Question 66

You are unable to connect to a remote file server by using the server's host name, but you are able to connect to the remote file server using its IP address. Which of the following could be causing this problem?

(Multiple Choice)

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Question 67

You are assisting a user who is facing issues with the display getting distorted when he scrolls through a Microsoft Word document that contains graphics. Which of the following should you do to fix this?

(Multiple Choice)

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Question 68

You are using a Remote Desktop connection to send some data to a branch office using a dial-up connection. Which of the following Remote Desktop performance options must be enabled to optimize performance across slow dial-up connections?

(Multiple Choice)

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Question 69

Which of the following specifies the standard that can filter cookie transactions on the basis of the cookie's content and purposes in Internet Explorer 6?

(Multiple Choice)

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Question 70

You want to protect your Microsoft Word documents by restricting access to other users on your network, which is configured as a workgroup. You have moved the documents to the My Documents folder. What should you do now?

(Multiple Choice)

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Question 71

Which of the following types of ports is represented in Device Manager using the label Printer Port (LPT1)?

(Multiple Choice)

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Question 72

You are trying to fix a virus issue, where you suspect that your boot sector is infected. Which of the following commands should you use in the Recovery Console?

(Multiple Choice)

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Question 73

You want to view the IP address to NETBIOS name-mapping on your Windows XP computer. Which of the following files should you access?

(Multiple Choice)

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Question 74

You are working as a network administrator at your organization. You are assisting one of your employees who is on a business visit to Paris. From a security standpoint, you want to enable a VPN connection from the employee's laptop to your server S1, which accepts dial-up connections and VPN connections. Your network governs two policies that include a policy for VPN connections and a policy for dial-up connections. Which of the following should you do to enable the employee to access his shared network files from a wireless connection?

(Multiple Choice)

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Question 75

Which of these features enables Microsoft to track interoperability errors related to the Windows XP operating system?

(Multiple Choice)

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Question 76

You are performing a clean installation of Windows XP Professional on a computer that currently runs on Windows 98. During the installation, the system hangs when the text-based portion ends and the GUI setup starts. On further analysis, you infer that there is a problem with a device driver. You want to view the list of drivers as they load. Which of the following should you do?

(Multiple Choice)

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Question 77

You have increased the security on your VPN network by allowing only certificate-based L2TP VPNs. One of the employees who is trying to connect remotely is not able to connect to the VPN server. All other employees are. Which of the following should you do to fix the user's issue?

(Multiple Choice)

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Question 78

You would like to look at the network configuration on a computer. Which of the following utilities should be used?

(Multiple Choice)

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Question 79

Sarah is an employee in an organization that uses a single Active Directory domain with Windows XP clients using Internet Explorer. Which of the following should you do to enable Sarah to use her favorites on any computer in the domain?

(Multiple Choice)

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Question 80

Showing 61 - 80 of 124

Exam 1: Microsoft Certified Desktop Support Technician (MCDST)

You are running Microsoft Outlook Express on a Windows XP computer. You are able to receive messages, but not send them. Which of the following should you check to fix this problem?

You are facing strange problems on your computer and suspect it to be a virus issue. You have antivirus software installed and when the computer is scanned, it does not reveal any viruses. Which of the following should you do to fix this problem?

You want to be able to distinguish encrypted files from unencrypted ones. Which of the following can help you accomplish this?

David is working as a desktop administrator in his organization. One day a user calls in and asks him to configure his laptop to be able to connect to two different locations without changing dial-in properties. Which of the following should you do?

You are assisting a customer who wants to stop any third-party program from temporarily storing plaintext passwords in the paging file. Which of the following should be done?

Jack is troubleshooting a network connectivity issue. His computer is not able to open any websites. He tries to ping his computer from another computer and gets an output like the one shown in the image below. Which of the following could lead to a ping-output as shown in the image?

You are unable to connect to a remote file server by using the server's host name, but you are able to connect to the remote file server using its IP address. Which of the following could be causing this problem?

You are assisting a user who is facing issues with the display getting distorted when he scrolls through a Microsoft Word document that contains graphics. Which of the following should you do to fix this?

You are using a Remote Desktop connection to send some data to a branch office using a dial-up connection. Which of the following Remote Desktop performance options must be enabled to optimize performance across slow dial-up connections?

Which of the following specifies the standard that can filter cookie transactions on the basis of the cookie's content and purposes in Internet Explorer 6?

You want to protect your Microsoft Word documents by restricting access to other users on your network, which is configured as a workgroup. You have moved the documents to the My Documents folder. What should you do now?

Which of the following types of ports is represented in Device Manager using the label Printer Port (LPT1)?

You are trying to fix a virus issue, where you suspect that your boot sector is infected. Which of the following commands should you use in the Recovery Console?

You want to view the IP address to NETBIOS name-mapping on your Windows XP computer. Which of the following files should you access?

Which of these features enables Microsoft to track interoperability errors related to the Windows XP operating system?

You have increased the security on your VPN network by allowing only certificate-based L2TP VPNs. One of the employees who is trying to connect remotely is not able to connect to the VPN server. All other employees are. Which of the following should you do to fix the user's issue?

You would like to look at the network configuration on a computer. Which of the following utilities should be used?

Sarah is an employee in an organization that uses a single Active Directory domain with Windows XP clients using Internet Explorer. Which of the following should you do to enable Sarah to use her favorites on any computer in the domain?

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