Exam 1: Microsoft Certified Desktop Support Technician (MCDST)

You are on a routine business visit to one of your branch offices in India. You start your laptop, connect the network cable, and login. You open Microsoft Internet Explorer and receive a "Page cannot be displayed" error for any website you try to open. Upon checking the IP address, you notice that it is 169.254.0.3 with a subnet mask of 255.255.0.0. Which of the following best describes why your laptop has 169.255.0.3 as the IP address?

(Multiple Choice)

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Question 101

You are assisting a user whose taskbar has moved from the bottom of his desktop to the top of his desktop. He wants the taskbar to be back at the bottom of his desktop. Which of the following should you do to get the task bar back in place?

(Multiple Choice)

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Question 102

You want to quickly transfer your laptop to your superior officer. However, you do not want him to see what you were doing on the computer. Which of the following key combinations should you press to do this?

(Multiple Choice)

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Question 103

Which of the following is the preferred way to enable the Driver Verifier?

(Multiple Choice)

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Question 104

Which of the following specifies the maximum number of users who can connect to an IIS Web site installed on Windows XP Professional?

(Multiple Choice)

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Question 105

You need to install Windows XP Professional on a computer that does not have a CD-ROM drive. The computer has a network card installed in the ISA slot. A RIS bootable floppy disk is used to start the installation however, you are unable to connect to the RIS server. What should you do?

(Multiple Choice)

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Question 106

Which of the following is NOT a valid status of the Driver Verifier?

(Multiple Choice)

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Question 107

Which of the following could be useful if you use the Standby mode frequently?

(Multiple Choice)

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Question 108

A user is not able to login to his e-mail account. The login attempt throws an "invalid username and password" error. Which of the following can be inferred from this?

(Multiple Choice)

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Question 109

Which of the following is a feature that allows a program to trap open operations against objects in the file system and run their own code before returning file data?

(Multiple Choice)

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Question 110

Which of the following advanced boot options boots using only the basic drivers needed by the computer?

(Multiple Choice)

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Question 111

A group of employees have approached you to configure their laptops to be able to run at meetings that last for a long time. You have to place their laptops in a low power state when they are not used actively without connecting to AC mains. What should you do to configure the laptops to meet these requirements?

(Multiple Choice)

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Question 112

You are assisting a user who has a boot issue after adding a new set of drivers. Which of the following Windows XP features should you plan to use in order to return to the state the computer was in before adding the new drivers?

(Multiple Choice)

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Question 113

Which of the following specify the default privacy level set in IE 6.0?

(Multiple Choice)

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Question 114

Which of the following macro security levels in a spreadsheet prompts the user to choose if potentially unsafe macros can be run?

(Multiple Choice)

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Question 115

John installed a fresh copy of Windows XP on his computer. During the installation he partitioned and formatted 50 GB of the 400 GB hard disk for the C drive. The remaining disk space is not partitioned. How can he easily partition this now?

(Multiple Choice)

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Question 116

Which of the following options should you use to ensure that users cannot use more disk space then they are allowed to use in disk quota?

(Multiple Choice)

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Question 117

You are assisting a user who has an issue with her printer. She reports that the printer prints out several pages of random characters when a print command is given. She has installed a driver from the printer manufacturer's Web site. Which of the following should you do to fix this issue?

(Multiple Choice)

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Question 118

Some of the devices on your computer have drivers that are not officially supported by XP. You are trying to install drivers from multiple sources. Which of the following features help you ensure that the drivers you have chosen are safe?

(Multiple Choice)

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Question 119

Which of the following features of Outlook Express allows multiple users to send and receive mail using separate accounts?

(Multiple Choice)

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Question 120

Showing 101 - 120 of 124

Exam 1: Microsoft Certified Desktop Support Technician (MCDST)

You are assisting a user whose taskbar has moved from the bottom of his desktop to the top of his desktop. He wants the taskbar to be back at the bottom of his desktop. Which of the following should you do to get the task bar back in place?

You want to quickly transfer your laptop to your superior officer. However, you do not want him to see what you were doing on the computer. Which of the following key combinations should you press to do this?

Which of the following is the preferred way to enable the Driver Verifier?

Which of the following specifies the maximum number of users who can connect to an IIS Web site installed on Windows XP Professional?

You need to install Windows XP Professional on a computer that does not have a CD-ROM drive. The computer has a network card installed in the ISA slot. A RIS bootable floppy disk is used to start the installation however, you are unable to connect to the RIS server. What should you do?

Which of the following is NOT a valid status of the Driver Verifier?

Which of the following could be useful if you use the Standby mode frequently?

A user is not able to login to his e-mail account. The login attempt throws an "invalid username and password" error. Which of the following can be inferred from this?

Which of the following is a feature that allows a program to trap open operations against objects in the file system and run their own code before returning file data?

Which of the following advanced boot options boots using only the basic drivers needed by the computer?

You are assisting a user who has a boot issue after adding a new set of drivers. Which of the following Windows XP features should you plan to use in order to return to the state the computer was in before adding the new drivers?

Which of the following specify the default privacy level set in IE 6.0?

Which of the following macro security levels in a spreadsheet prompts the user to choose if potentially unsafe macros can be run?

John installed a fresh copy of Windows XP on his computer. During the installation he partitioned and formatted 50 GB of the 400 GB hard disk for the C drive. The remaining disk space is not partitioned. How can he easily partition this now?

Which of the following options should you use to ensure that users cannot use more disk space then they are allowed to use in disk quota?

You are assisting a user who has an issue with her printer. She reports that the printer prints out several pages of random characters when a print command is given. She has installed a driver from the printer manufacturer's Web site. Which of the following should you do to fix this issue?

Some of the devices on your computer have drivers that are not officially supported by XP. You are trying to install drivers from multiple sources. Which of the following features help you ensure that the drivers you have chosen are safe?

Which of the following features of Outlook Express allows multiple users to send and receive mail using separate accounts?

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