Exam 29: Business Process Management

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ERP vendors do not include business processes as a part of the software package.

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False

A company stops stocking an item but procures it directly from the manufacturer: This implies that the company has made a change in its ________.

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B

If employees are already using an IS,one way of adjusting role resources is to improve the information system so as to facilitate the new process.

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A substantial change in the business environment,like the onset of a recession,might mean that checking credit becomes unnecessary.

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In which of the following instances will a business continually be in crisis,dealing with one process emergency after another?

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Creating computer programs and designing databases in-house is more affordable than buying off-the-shelf software.

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An application that includes business processes as part of the package requires time for integration and training.

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An information system that processes a particular database will be used by only one business process.

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A business process is a network of activities,repositories,and data and sequence flows that interact to accomplish a business function.

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In which of the following situations may credit checking be the first step in the procedure of processing an order?

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A business process need not use just one information system.

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Which of the following is an example of a departmental scope?

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What are the three principles that relate business processes and information systems?

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Which of the following steps is the most appropriate,if a company decides to accept more risk and sell to companies with lower credit scores?

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The difficulty of creating the as-is process diagram depends on the sophistication of the organization.

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Some business processes consist of activities that do not involve information systems.

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Which of the following statements is true about choosing whether to develop information systems or business processes first?

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Which of the following statements is true about designing,creating,and implementing a new business process?

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While processing a purchase order,if the customer's request for special terms is disapproved,the cost of checking availability and credit is wasted.

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Which of the following is the first step in the business process management (BPM)cycle?

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