Exam 8: Leading Small Groups: Practical Tips

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Five major types of administrative duties are

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A written message providing the time, place, purpose and other information relevant to an upcoming meeting is a(n)

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During an extended argument about which of two possible suppliers of parts should be awarded a contract, the discussion leader should not take sides.

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Minutes should be focused on the content of a meeting rather than on the process and procedures.

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After a group has done its creative thinking, it must then subject the various options to rigorous evaluation before it reaches a final position.

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As a communication specialist in the personnel office, you have been asked to prepare a workshop for newly elected quality circle coordinators. What are the points, ideas, or principles you should include that these new coordinators will be expected to adhere to while serving as problem-solving discussion leaders for their teams.

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Even to stimulate critical thinking, a member should not be asked to serve as a devil's advocate for a position no one else argues for.

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The meeting notice is sent to members prior to the meeting and should include

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At a minimum, a notice of a future meeting should include the source of the memo, to whom it is addressed, time and place of the meeting, the ______________ for the meeting, and how to prepare.

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Minutes focus on the ____________, not the process of discussion.

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Be sure to give your opinion whenever possible.

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Minutes should

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Which task(s) need to be completed by the leader following a group meeting?

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A person who communicates between or among groups is known as a __________.

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Describe as many techniques as you can recall for stimulating creative thinking during a discussion.

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As discussion leader, what might you do to encourage members to do more critical thinking about information and ideas?

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Write a code of ethical guidelines in which each statement is a standard or criterion by which a designated small group leader can evaluate personal behaviors when leading a group of peers.

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The three categories of services small problem-solving group leaders should supply are administrative duties, discussion coordination, and ______________.

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Listen with real interest to what an infrequent speaker says, and encourage others to do the same.

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While you are leading a problem-solving discussion, another member asks your opinion on an issue that is being argued heatedly. You should ______________.

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