Exam 3: Verbal and Nonverbal Messages

Jamila was raised in a different country from her coworkers, and she often finds their mannerisms unfamiliar. Which of the following strategies would be most helpful for Jamila as she deals with these confusing nonverbal behaviors?

Select a topic that interests you, such as sports, movies, or music. Create three statements of fact and three statements of opinion about your topic, correctly identifying each.

Factual claims are assertions that

During a meeting, Maria notices that Pablo yawns and looks at his watch. She thinks he is trying to signal that the meeting is over. What is the most effective way for Maria to find out whether she has deciphered his nonverbal message correctly?

Words can have only one denotative meaning.

A politician is preparing to speak out against her opponent. Write up four suggestions for specific forms of language that she should avoid using in her speech in order to make sure she appears credible to her audience, and give an example of each.

Which of the following is a nonverbal communication that means something different to the specified culture than it does in the United States?

Words that are more concrete are more likely to be

Imagine you are starting a new job. On your first day, you give a thumbs up to your new coworker and then notice she is frowning. Describe at least two approaches you might use to decipher your coworker's nonverbal message correctly.

Kinesics includes

People are more likely to listen to a politician who uses the phrase "think outside the box."

Language is made up of symbols that take the form of

Which of the following statements is an opinion?

Explain what powerless speech is, and then write an example of someone giving a presentation at work using powerless speech.

Annette starts many of her statements by saying, "I could be wrong about this." This is an example of a(n)

In nonverbal communication, the study of movement is called

The advantage of using I-statements over you-statements is that I-statements allow communicators to

Focusing on cultural differences can make it harder to decipher nonverbal messages.

Describe a hypothetical situation in which the use of a dialect might enhance credibility.

An example of using a hedge in powerless speech would be to include the