Question 1

People who have difficulty interpreting nonverbal messages can be annoying to be around.

Accepted Answer

A) True 
 B)False

Question 2

Your boss's office is decorated with expensive furniture and decorative items. This is an example of using ________ to express our interests and status nonverbally.

Accepted Answer

A)  haptics 
B)  chronemics 
C)  kinesics 
D)  proxemics 
E)  artifacts 
A)  haptics 
B)  chronemics 
C)  kinesics 
D)  proxemics 
E)  artifacts

Question 3

Write up a sample Ladder of Abstraction for the category of mode of transportation, following Hayakawa's example in the book. This ladder should have a minimum of five rungs.

Accepted Answer

Student answers will vary. A s

Question 4

An example of the halo effect would be hiring someone with fewer qualifications because he or she

Accepted Answer

A)  knows a friend of yours. 
B)  speaks articulately. 
C)  appears confident. 
D)  is funny. 
E)  is attractive. 
A)  knows a friend of yours. 
B)  speaks articulately. 
C)  appears confident. 
D)  is funny. 
E)  is attractive.

Question 5

Trigger words are also known as

Accepted Answer

A)  defamation. 
B)  loaded language. 
C)  libel. 
D)  slander. 
E)  clichés. 
A)  defamation. 
B)  loaded language. 
C)  libel. 
D)  slander. 
E)  clichés.

Question 6

Which of the following is an example of a ritualistic touch that would be common at a wedding reception in North America?

Accepted Answer

A)  shaking the bride's hand 
B)  kissing the bride's cheek 
C)  slapping the bride hard on the back 
D)  patting the bride's bottom 
E)  pinching the bride's cheek 
A)  shaking the bride's hand 
B)  kissing the bride's cheek 
C)  slapping the bride hard on the back 
D)  patting the bride's bottom 
E)  pinching the bride's cheek

Question 7

Role-playing games are a good way to practice improving nonverbal expression.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is a skill that will help with deciphering nonverbal messages?

Accepted Answer

A)  Role play characters in hypothetical situations. 
B)  Pay close attention to the words that accompany them. 
C)  Learn about cultural differences in nonverbal communication. 
D)  Take part in games that require expressiveness. 
E)  Spend time with highly expressive people. 
A)  Role play characters in hypothetical situations. 
B)  Pay close attention to the words that accompany them. 
C)  Learn about cultural differences in nonverbal communication. 
D)  Take part in games that require expressiveness. 
E)  Spend time with highly expressive people.

Question 9

Two people are having a fight. One says "You are driving me crazy! You're not listening to me. You really hurt my feelings. You don't know what you're doing."
How could you translate this into a series of I-statements?

Accepted Answer

Student examples will vary. A

Question 10

What would be the best I-statement to use in place of the statement "You are making me mad"?

Accepted Answer

A)  I am feeling hurt right now. 
B)  I am feeling ignored right now. 
C)  I am feeling confused right now. 
D)  I am feeling dismayed right now. 
E)  I am feeling angry right now. 
A)  I am feeling hurt right now. 
B)  I am feeling ignored right now. 
C)  I am feeling confused right now. 
D)  I am feeling dismayed right now. 
E)  I am feeling angry right now.

Question 11

Your boss makes you wait an extra 15 minutes before your meeting. This is an example of

Accepted Answer

A)  chronemics. 
B)  kinesics. 
C)  haptics. 
D)  proxemics. 
E)  vocalics. 
A)  chronemics. 
B)  kinesics. 
C)  haptics. 
D)  proxemics. 
E)  vocalics.

Question 12

"Mac computers are better than other brands."
This is a factual claim.

Accepted Answer

A) True 
 B)False

Question 13

Write up what the symbol, referent, and reference could be for the word fire, using Ogden-Richards's theory of the semantic triangle.

Accepted Answer

Student answers will vary. A sample answ

Question 14

A politician publishes false rumors about her opponent in a prominent newspaper. This is an example of slander.

Accepted Answer

A) True 
 B)False

Question 15

If a person is trying to improve his or her ability to interpret nonverbal communication, the first thing to do is

Accepted Answer

A)  learn about cultural differences in nonverbal expression. 
B)  become more nonverbally expressive. 
C)  take part in games and expressive activities. 
D)  improve his or her verbal ability. 
E)  become intentionally aware of nonverbal messages. 
A)  learn about cultural differences in nonverbal expression. 
B)  become more nonverbally expressive. 
C)  take part in games and expressive activities. 
D)  improve his or her verbal ability. 
E)  become intentionally aware of nonverbal messages.

Question 16

At work, Ella often stands closer to Javier than he finds comfortable. This example relates to haptics.

Accepted Answer

A) True 
 B)False

Question 17

Hayawaka's Ladder of Abstraction starts with the most concrete concepts at the top and moves down the ladder to the most abstract reference.

Accepted Answer

A) True 
 B)False

Question 18

People who are very nonverbally expressive are most likely to choose ________ as their profession.

Accepted Answer

A)  bookkeeping or accounting 
B)  grade school teaching 
C)  computer programming 
D)  digital archiving 
E)  data science 
A)  bookkeeping or accounting 
B)  grade school teaching 
C)  computer programming 
D)  digital archiving 
E)  data science

People who have difficulty interpreting nonverbal messages can be annoying to be around.

Your boss's office is decorated with expensive furniture and decorative items. This is an example of using ________ to express our interests and status nonverbally.

Write up a sample Ladder of Abstraction for the category of mode of transportation, following Hayakawa's example in the book. This ladder should have a minimum of five rungs.

An example of the halo effect would be hiring someone with fewer qualifications because he or she

Trigger words are also known as

Which of the following is an example of a ritualistic touch that would be common at a wedding reception in North America?

Role-playing games are a good way to practice improving nonverbal expression.

Which of the following is a skill that will help with deciphering nonverbal messages?

Two people are having a fight. One says "You are driving me crazy! You're not listening to me. You really hurt my feelings. You don't know what you're doing." How could you translate this into a series of I-statements?

What would be the best I-statement to use in place of the statement "You are making me mad"?

Your boss makes you wait an extra 15 minutes before your meeting. This is an example of

"Mac computers are better than other brands." This is a factual claim.

Write up what the symbol, referent, and reference could be for the word fire, using Ogden-Richards's theory of the semantic triangle.

A politician publishes false rumors about her opponent in a prominent newspaper. This is an example of slander.

If a person is trying to improve his or her ability to interpret nonverbal communication, the first thing to do is

At work, Ella often stands closer to Javier than he finds comfortable. This example relates to haptics.

Hayawaka's Ladder of Abstraction starts with the most concrete concepts at the top and moves down the ladder to the most abstract reference.

People who are very nonverbally expressive are most likely to choose ________ as their profession.

Communicating for Professional Success

Culture, Diversity, and Global Engagement

Listening and Learning

Perspective Taking

Effective Team Communication

Effective Meetings

Career Communication

Interviewing Successfully

Writing Across Media

Major Goals for Presentations

Planning and Crafting Presentations

Finding Support for Your Presentation Goals

Rehearsing and Delivering Successful Presentations

Grammar and Spelling

Filters

Exam 3: Verbal and Nonverbal Messages

People who have difficulty interpreting nonverbal messages can be annoying to be around.

Your boss's office is decorated with expensive furniture and decorative items. This is an example of using ________ to express our interests and status nonverbally.

Write up a sample Ladder of Abstraction for the category of mode of transportation, following Hayakawa's example in the book. This ladder should have a minimum of five rungs.

An example of the halo effect would be hiring someone with fewer qualifications because he or she

Trigger words are also known as

Which of the following is an example of a ritualistic touch that would be common at a wedding reception in North America?

Role-playing games are a good way to practice improving nonverbal expression.

Which of the following is a skill that will help with deciphering nonverbal messages?

Two people are having a fight. One says "You are driving me crazy! You're not listening to me. You really hurt my feelings. You don't know what you're doing." How could you translate this into a series of I-statements?

What would be the best I-statement to use in place of the statement "You are making me mad"?

Your boss makes you wait an extra 15 minutes before your meeting. This is an example of

"Mac computers are better than other brands." This is a factual claim.

Write up what the symbol, referent, and reference could be for the word fire, using Ogden-Richards's theory of the semantic triangle.

A politician publishes false rumors about her opponent in a prominent newspaper. This is an example of slander.

If a person is trying to improve his or her ability to interpret nonverbal communication, the first thing to do is

At work, Ella often stands closer to Javier than he finds comfortable. This example relates to haptics.

Hayawaka's Ladder of Abstraction starts with the most concrete concepts at the top and moves down the ladder to the most abstract reference.

People who are very nonverbally expressive are most likely to choose ________ as their profession.

Communicating for Professional Success

Culture, Diversity, and Global Engagement

Listening and Learning

Perspective Taking

Effective Team Communication

Effective Meetings

Career Communication

Interviewing Successfully

Writing Across Media

Major Goals for Presentations

Planning and Crafting Presentations

Finding Support for Your Presentation Goals

Rehearsing and Delivering Successful Presentations

Grammar and Spelling

Filters