Question 1

What are often neglected areas of the indoctrination process?
1) Induction
2) Orientation
3) Socialization
4) Re-socialization

Accepted Answer

A)  1, 2 
B)  1, 3 
C)  2, 4 
D)  3, 4 
A)  1, 2 
B)  1, 3 
C)  2, 4 
D)  3, 4 D

Question 2

How can the RN best teach a patient how to self-administer insulin?

Accepted Answer

A)  Schedule a long, uninterrupted session 
B)  Explain the most complicated part first 
C)  Use a dynamic lecture technique 
D)  Teach in short, frequent sessions 
A)  Schedule a long, uninterrupted session 
B)  Explain the most complicated part first 
C)  Use a dynamic lecture technique 
D)  Teach in short, frequent sessions D

Question 3

What is the emphasis for the manager in the coaching role?

Accepted Answer

A)  Solving problems for the employee 
B)  Showing employees how to work within the system 
C)  Helping employees reach an optimum level of performance 
D)  Redirecting employees to meet organizational goals 
A)  Solving problems for the employee 
B)  Showing employees how to work within the system 
C)  Helping employees reach an optimum level of performance 
D)  Redirecting employees to meet organizational goals C

Question 4

Which action demonstrates the leadership role to the socialization and education of new nursing staff during their orientation?

Accepted Answer

A)  Discusses the value the unit places upon patient satisfaction 
B)  Addresses all questions regarding the responsibilities of the RN 
C)  Schedules orientation sessions at times when patient acuity is at its lowest 
D)  Plans for budget constraints so that educational needs are minimally impacted 
A)  Discusses the value the unit places upon patient satisfaction 
B)  Addresses all questions regarding the responsibilities of the RN 
C)  Schedules orientation sessions at times when patient acuity is at its lowest 
D)  Plans for budget constraints so that educational needs are minimally impacted

Question 5

Which statement about education is the accurate?

Accepted Answer

A)  Education generally has an immediate use 
B)  Managers have a responsibility to see that their staff is well educated 
C)  Recognizing and encouraging educational pursuits are a leadership role 
D)  Education always results in increased productivity 
A)  Education generally has an immediate use 
B)  Managers have a responsibility to see that their staff is well educated 
C)  Recognizing and encouraging educational pursuits are a leadership role 
D)  Education always results in increased productivity

Question 6

Which statement demonstrates understanding of the concept of the knowledge of results?

Accepted Answer

A)  "These are the goals for today's lecture." 
B)  "Today each of you demonstrated an understanding of patient focused care." 
C)  "As RNs on this unit, you will need to be proficient in assessing for depression." 
D)  "There will be a short quiz on today's material to assure you understand the material." 
A)  "These are the goals for today's lecture." 
B)  "Today each of you demonstrated an understanding of patient focused care." 
C)  "As RNs on this unit, you will need to be proficient in assessing for depression." 
D)  "There will be a short quiz on today's material to assure you understand the material."

Question 7

What negative outcome can result from the decentralization of the responsibilities of staff development?

Accepted Answer

A)  Poor staff retention 
B)  Deficient nursing care 
C)  Increased role ambiguity 
D)  Decreased nursing autonomy 
A)  Poor staff retention 
B)  Deficient nursing care 
C)  Increased role ambiguity 
D)  Decreased nursing autonomy

Question 8

Which is a common feature of a learning organization?

Accepted Answer

A)  A tolerance of mistakes 
B)  Hiring RNs with baccalaureate degrees 
C)  Encouraging a variety of visions 
D)  Stressing individual learning 
A)  A tolerance of mistakes 
B)  Hiring RNs with baccalaureate degrees 
C)  Encouraging a variety of visions 
D)  Stressing individual learning

Question 9

What is the first step to developing an educational program for an organization?

Accepted Answer

A)  Identifying the resources available to meet the needs 
B)  Identifying the desired skills or knowledge the staff should have 
C)  Explaining to the team that human resources should be doing this work 
D)  Assessing the staff's willing to learn new skills 
A)  Identifying the resources available to meet the needs 
B)  Identifying the desired skills or knowledge the staff should have 
C)  Explaining to the team that human resources should be doing this work 
D)  Assessing the staff's willing to learn new skills

Question 10

The nurse-manager stresses the importance of learning a new skill to achieving the unit's goal of patient satisfaction. This demonstrates understanding of which concept of learning?

Accepted Answer

A)  Readiness 
B)  Motivation 
C)  Task learning 
D)  Transfer of learning 
A)  Readiness 
B)  Motivation 
C)  Task learning 
D)  Transfer of learning

Question 11

What is the best method for determining the effectiveness of a staff development program for managing IV puncture sites?

Accepted Answer

A)  Having class participants evaluate the instructor and the class 
B)  Giving participants an examination or test at the conclusion of the course 
C)  Having a documented decrease in the unit's IV site infections 
D)  Observing staff implement and document the changes recommended 
A)  Having class participants evaluate the instructor and the class 
B)  Giving participants an examination or test at the conclusion of the course 
C)  Having a documented decrease in the unit's IV site infections 
D)  Observing staff implement and document the changes recommended

Question 12

What is the initial task when organizing a class to prepare nurses to function in the new neonatal ICU?

Accepted Answer

A)  Identifying possible learning resources 
B)  Identifying any difference between current and needed skills 
C)  Identifying current level of knowledge 
D)  Identifying the knowledge or skill needed 
A)  Identifying possible learning resources 
B)  Identifying any difference between current and needed skills 
C)  Identifying current level of knowledge 
D)  Identifying the knowledge or skill needed

Question 13

What term is used to identify previously acquired skills that are necessary for further learning?

Accepted Answer

A)  Experiential factors 
B)  Transfer of learning 
C)  Reinforcement 
D)  Chunking 
A)  Experiential factors 
B)  Transfer of learning 
C)  Reinforcement 
D)  Chunking

Question 14

Which statement best describes andragogy?

Accepted Answer

A)  Andragogy techniques are usually ineffective for mature learners 
B)  Andragogy relies on structure and direction 
C)  Andragogy works well with people who have had life experiences 
D)  Andragogy works best with teacher-led activities 
A)  Andragogy techniques are usually ineffective for mature learners 
B)  Andragogy relies on structure and direction 
C)  Andragogy works well with people who have had life experiences 
D)  Andragogy works best with teacher-led activities

Question 15

What contributes to a nurse's difficult resocialization? Select all that apply.

Accepted Answer

A)  Role ambiguity 
B)  Role overload 
C)  Inability to meet job demands 
D)  Past work experience 
A)  Role ambiguity 
B)  Role overload 
C)  Inability to meet job demands 
D)  Past work experience

Question 16

Which statement best describes mentorship?

Accepted Answer

A)  The intensity and duration of relationships are similar in mentorship and preceptorship 
B)  Staff cannot be assigned to become mentors. It is a role voluntarily chosen by the mentor 
C)  "Mentees" must be willing to put aside their personal goals and beliefs in an effort to identify more closely with their mentor 
D)  Most nurses will have the opportunity for many mentor relationships during their careers 
A)  The intensity and duration of relationships are similar in mentorship and preceptorship 
B)  Staff cannot be assigned to become mentors. It is a role voluntarily chosen by the mentor 
C)  "Mentees" must be willing to put aside their personal goals and beliefs in an effort to identify more closely with their mentor 
D)  Most nurses will have the opportunity for many mentor relationships during their careers

Question 17

What is the relationship between an employee and a role model?

Accepted Answer

A)  Active 
B)  Nonverbal 
C)  Encouraged by the role model 
D)  Passive 
A)  Active 
B)  Nonverbal 
C)  Encouraged by the role model 
D)  Passive

Question 18

Which action would be the most likely to result in encouraging evidence-based practice?

Accepted Answer

A)  Stress the need to base practice on research findings during orientation of new graduates. 
B)  Include a statement of the need for evidence-based practice in the philosophy. 
C)  Reprimand nurses who do not use research during the annual evaluations. 
D)  Provide a computer program to nurses for access to the latest nursing research. 
A)  Stress the need to base practice on research findings during orientation of new graduates. 
B)  Include a statement of the need for evidence-based practice in the philosophy. 
C)  Reprimand nurses who do not use research during the annual evaluations. 
D)  Provide a computer program to nurses for access to the latest nursing research.

Question 19

What does readiness to learn imply for individuals?

Accepted Answer

A)  Have acquired the skills necessary for what is to be learned 
B)  Have the necessary motivation to learn 
C)  Are in an atmosphere that encourages learning 
D)  Are mature students with much experience 
A)  Have acquired the skills necessary for what is to be learned 
B)  Have the necessary motivation to learn 
C)  Are in an atmosphere that encourages learning 
D)  Are mature students with much experience

Question 20

What would be the most helpful intervention to take to help a new RN adjust to the professional nursing role?

Accepted Answer

A)  Advise the new RN to avoid confrontations with doctors whenever possible 
B)  Advise the new RN that this is the real world not the textbook one 
C)  Be alert to signs and symptoms of the shock phase of role transition 
D)  Be alert to signs that the new RN has not shed nursing school values 
A)  Advise the new RN to avoid confrontations with doctors whenever possible 
B)  Advise the new RN that this is the real world not the textbook one 
C)  Be alert to signs and symptoms of the shock phase of role transition 
D)  Be alert to signs that the new RN has not shed nursing school values

Exam 16: Socializing and Educating Staff in a Learning Organization

What are often neglected areas of the indoctrination process? 1) Induction 2) Orientation 3) Socialization 4) Re-socialization

How can the RN best teach a patient how to self-administer insulin?

What is the emphasis for the manager in the coaching role?

Which action demonstrates the leadership role to the socialization and education of new nursing staff during their orientation?

Which statement about education is the accurate?

Which statement demonstrates understanding of the concept of the knowledge of results?

What negative outcome can result from the decentralization of the responsibilities of staff development?

Which is a common feature of a learning organization?

What is the first step to developing an educational program for an organization?

The nurse-manager stresses the importance of learning a new skill to achieving the unit's goal of patient satisfaction. This demonstrates understanding of which concept of learning?

What is the best method for determining the effectiveness of a staff development program for managing IV puncture sites?

What is the initial task when organizing a class to prepare nurses to function in the new neonatal ICU?

What term is used to identify previously acquired skills that are necessary for further learning?

Which statement best describes andragogy?

What contributes to a nurse's difficult resocialization? Select all that apply.

Which statement best describes mentorship?

What is the relationship between an employee and a role model?

Which action would be the most likely to result in encouraging evidence-based practice?

What does readiness to learn imply for individuals?

What would be the most helpful intervention to take to help a new RN adjust to the professional nursing role?

Decision Making, Problem Solving Critical Thinking, and Clinical Reasoning: Requisites for Successful Leadership and Management

Classical Vierws of Leadership and Management

Twenty-First-Century Thinking About Leadership and Management

Ethical Issues

Legal and Legislative Issues

Patient, Sübordinate, Worklace, and Professional Advocacy

Organicational Planning

Planned Change

Time Management

Piscal Plaming

Career Planning and Development in Nursing

Organizational Structure

Organizational, Politicil, Ane Personal Power

Organizing Pationt Care

Employec Recruitment, Selection, Placement, and Indoctrination

Staffing Needs and Soheduling

Creating a Motivating Climate

Organizational, Interpersonal, and Group Communication

Delegation

Effective Conflict Resolution and Negotiation

Collective Bargaining, Unionization, and Employment Laws

Quality Control

Performance Appraisal

Problem Employees: Rule Breakers, Marginal Employees, and the Chemically or Psychologically Impaired

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