Exam 25: Problem Employees: Rule Breakers, Marginal Employees, and the Chemically or Psychologically Impaired

What is the manager's initial progressive initial response when a staff member is caught stealing $3.00 from a patient's bedside stand?

What action will the manager take when implementing the second step in the progressive disciplinary process?

Which statement is true regarding chemical addiction among nursing professionals?

What is the primary difference between constructive and destructive discipline?

Which statement most accurately describes how discipline in a unionized organization may vary from one that is nonunionized?

What is the manager's role when dealing with employees who break the rules?

What does the filing of a grievance by an employee do?

A nursing aide has been given a formal written warning regarding arguing repeatedly with the team leader about the given assignment. Today the nursing aide has taken four lengthy personal phone calls during work time. This is the first offense of this nature. How will the manager deal with this disciplinary situation?

What would be the most appropriate level of employee discipline for a first infraction of gross mistreatment of a patient?

Which statement about rules is correct?

Which is a management function associated with dealing with a problem employee?

What is the principle that guides constructive discipline?

What is the fundamental rational for conducting a disciplinary conference for a staff member who has failed to significantly modify the practice of arriving late for assigned shifts?

What is the process involved in progressive discipline?

Which statement is true concerning the management of an employee who performs at the marginal level?

Which statement represents a correct statement regarding the identification and assisting interventions provided employees with substance abuse problems?

Which statement concerning the recognition of chemical impairment in an employee is correct?

Which statement accurately describes the initial deterrent against breaking a rule according to McGregor's Hot Stove Rules?

Which statement accurately describes a disciplinary conference?

Which statement is accurate when describing performance deficiency coaching?