Question 1

A word formed from the first letter or letters of each word in a phrase is called a(n) _____.

Accepted Answer

The answer of A word formed from the first letter...

Question 2

Which of the following should be avoided when communicating with people for whom English is a second language?

Accepted Answer

A)  Using specific terms 
B)  Using slang or jargon 
C)  Using visual aids 
D)  Using standard English words 
A)  Using specific terms 
B)  Using slang or jargon 
C)  Using visual aids 
D)  Using standard English words

Question 3

When communicating with people in other countries, it is important to be aware of the multiple definitions of words.

Accepted Answer

A) True 
 B)False

Question 4

Nondiscriminatory language refers to biased statements and terms used to set an individual or group apart from others.

Accepted Answer

A) True 
 B)False

Question 5

For the sake of clarity, gender-specific words are preferred in business communication today.

Accepted Answer

A) True 
 B)False

Question 6

To avoid offending or discriminating against individuals, you should describe people in terms of their:

Accepted Answer

A)  skills and abilities. 
B)  cultural backgrounds. 
C)  physical challenges. 
D)  gender. 
A)  skills and abilities. 
B)  cultural backgrounds. 
C)  physical challenges. 
D)  gender.

Question 7

Confidential information, such as medical and court records, is protected by right-to-privacy laws.

Accepted Answer

A) True 
 B)False

Question 8

Another term for "business etiquette" is _____.

Accepted Answer

"professio

Question 9

Which of the following is NOT an example of professional courtesy?

Accepted Answer

A)  Danny refrains from discussing his company's recent legal trouble with his friends. 
B)  Patrick arrives at his boss's dinner party without first confirming through RSVP. 
C)  Terry writes a thank-you note to a colleague who helped with her daughter's school admission. 
D)  Jennifer acknowledges her colleague's birthday invitation as soon as she receives it. 
A)  Danny refrains from discussing his company's recent legal trouble with his friends. 
B)  Patrick arrives at his boss's dinner party without first confirming through RSVP. 
C)  Terry writes a thank-you note to a colleague who helped with her daughter's school admission. 
D)  Jennifer acknowledges her colleague's birthday invitation as soon as she receives it.

A word formed from the first letter or letters of each word in a phrase is called a(n) _____.

Which of the following should be avoided when communicating with people for whom English is a second language?

When communicating with people in other countries, it is important to be aware of the multiple definitions of words.

Nondiscriminatory language refers to biased statements and terms used to set an individual or group apart from others.

For the sake of clarity, gender-specific words are preferred in business communication today.

To avoid offending or discriminating against individuals, you should describe people in terms of their:

Confidential information, such as medical and court records, is protected by right-to-privacy laws.

Another term for "business etiquette" is _____.

Which of the following is NOT an example of professional courtesy?

Communicating in Everyday Life

Interpreting Communication

Exploring Language Elements

Mastering Nouns and Pronouns

Expanding Language Skills

Applying the Mechanics of Style

Sharpening Writing Skills

Writing E-Mails, Memos, and Letters

Writing Specific Communications

Preparing and Writing Reports

Working With Technology

Communicating With Customers

Developing Presentation Skills

Searching for Jobs

Interviewing and Employment Issues

Filters

Exam 3: Communicating Globally

A word formed from the first letter or letters of each word in a phrase is called a(n) _____.

Which of the following should be avoided when communicating with people for whom English is a second language?

When communicating with people in other countries, it is important to be aware of the multiple definitions of words.

Nondiscriminatory language refers to biased statements and terms used to set an individual or group apart from others.

For the sake of clarity, gender-specific words are preferred in business communication today.

To avoid offending or discriminating against individuals, you should describe people in terms of their:

Confidential information, such as medical and court records, is protected by right-to-privacy laws.

Another term for "business etiquette" is _____.

Which of the following is NOT an example of professional courtesy?

Communicating in Everyday Life

Interpreting Communication

Exploring Language Elements

Mastering Nouns and Pronouns

Expanding Language Skills

Applying the Mechanics of Style

Sharpening Writing Skills

Writing E-Mails, Memos, and Letters

Writing Specific Communications

Preparing and Writing Reports

Working With Technology

Communicating With Customers

Developing Presentation Skills

Searching for Jobs

Interviewing and Employment Issues

Filters