Question 1

Enhance the ease of use of an information system is a/an ___ issue of the system.

Accepted Answer

A)  functionality 
B)  usefulness 
C)  investment 
D)  usability 
E)  timing 
A)  functionality 
B)  usefulness 
C)  investment 
D)  usability 
E)  timing D

Question 2

Which of the following examples reflects the aesthetic concern in density in the design of user interface?

Accepted Answer

A)  Two moving elements on the screen should move at the same pace; 
B)  Leaving about half of the screen area as white space is pleasing to the eye; 
C)  Three text boxes roughly of the same size but misaligned are usually disturbing to the eye; 
D)  Do not place heavy elements on one side of the screen and light elements on the other side; 
E)  Place the center of the layout on the center of the screen. 
A)  Two moving elements on the screen should move at the same pace; 
B)  Leaving about half of the screen area as white space is pleasing to the eye; 
C)  Three text boxes roughly of the same size but misaligned are usually disturbing to the eye; 
D)  Do not place heavy elements on one side of the screen and light elements on the other side; 
E)  Place the center of the layout on the center of the screen. B

Question 3

Which of the following is a principle for choosing the format of a feedback in system design?

Accepted Answer

A)  The feedback should draw as little attention as possible from users; 
B)  The feedback should be as fancy as possible; 
C)  The feedback should use as many colors as possible; 
D)  The feedback must have audio information in it; 
E)  The feedback should demand minimal cognitive resources from users; 
A)  The feedback should draw as little attention as possible from users; 
B)  The feedback should be as fancy as possible; 
C)  The feedback should use as many colors as possible; 
D)  The feedback must have audio information in it; 
E)  The feedback should demand minimal cognitive resources from users; E

Question 4

Which of the following descriptions about trust with an information system is appropriate?

Accepted Answer

A)  Cognitive trust consists of feelings that are part of an affective bound; 
B)  Emotional trust is based on knowing enough about a system to have good reasons for trust; 
C)  Cognitive trust is associated with established or close relationships between a user and the system developers; 
D)  Behavioral trust obtained in using the system can feed back to a user's original cognitive and emotional trust with the system; 
E)  Users' trust with the system doesn't change once it is formed. 
A)  Cognitive trust consists of feelings that are part of an affective bound; 
B)  Emotional trust is based on knowing enough about a system to have good reasons for trust; 
C)  Cognitive trust is associated with established or close relationships between a user and the system developers; 
D)  Behavioral trust obtained in using the system can feed back to a user's original cognitive and emotional trust with the system; 
E)  Users' trust with the system doesn't change once it is formed.

Question 5

"Order elements to correspond with hierarchy of perceptual prominence" is an aesthetic rule for the criterion of:

Accepted Answer

A)  balance 
B)  equilibrium 
C)  symmetry 
D)  order 
E)  unity 
A)  balance 
B)  equilibrium 
C)  symmetry 
D)  order 
E)  unity

Question 6

In general, an information system with properly designed consistency would lead to:

Accepted Answer

A)  repeated errors 
B)  increased body movement in finishing the same operation 
C)  fatigue in reading the same contents 
D)  impatience in task-doing 
E)  quicker transfer between different applications 
A)  repeated errors 
B)  increased body movement in finishing the same operation 
C)  fatigue in reading the same contents 
D)  impatience in task-doing 
E)  quicker transfer between different applications

Question 7

To make the same appearance, meaning, and operation hold true for all user's interactions within the same application is a/an ___ concern in system development.

Accepted Answer

A)  internal consistency 
B)  external consistency 
C)  analogical consistency 
D)  digital consistency 
E)  unit consistency 
A)  internal consistency 
B)  external consistency 
C)  analogical consistency 
D)  digital consistency 
E)  unit consistency

Question 8

Affordances are the aspects of an object that a user perceived as indicating:

Accepted Answer

A)  what needs to be paid for using this object; 
B)  what the object should be called; 
C)  who should use the object; 
D)  why the object should be used; 
E)  what the object should be used for. 
A)  what needs to be paid for using this object; 
B)  what the object should be called; 
C)  who should use the object; 
D)  why the object should be used; 
E)  what the object should be used for.

Question 9

For a user, the optimal control over his/her interaction with the system relies on:

Accepted Answer

A)  the place that the interaction happens; 
B)  who is supervising the user-system interaction; 
C)  what type of activities (e.g. automatic vs. controlled) the user is taking with the system; 
D)  how much time the user wants to spend on the interaction 
E)  what is the reward that the user will have after the interaction 
A)  the place that the interaction happens; 
B)  who is supervising the user-system interaction; 
C)  what type of activities (e.g. automatic vs. controlled) the user is taking with the system; 
D)  how much time the user wants to spend on the interaction 
E)  what is the reward that the user will have after the interaction

Question 10

In the following aspects of an information system, which one can affect users' trust with the system?

Accepted Answer

A)  networking technology 
B)  CPU speed 
C)  security assurance solution 
D)  speakers volume 
E)  service space capacity 
A)  networking technology 
B)  CPU speed 
C)  security assurance solution 
D)  speakers volume 
E)  service space capacity

Question 11

Which of the following is an example of design guideline?

Accepted Answer

A)  A good computer system should help improve users' tool-level task performance; 
B)  A good interface between users and a computer system should enable enjoyable and satisfying interactions; 
C)  Good interface of a computer system should promote users' trust in the system; 
D)  Feedback should be provided for users to support their control in the interaction process; 
E)  The interface of a computer system should be able to support diverse users. 
A)  A good computer system should help improve users' tool-level task performance; 
B)  A good interface between users and a computer system should enable enjoyable and satisfying interactions; 
C)  Good interface of a computer system should promote users' trust in the system; 
D)  Feedback should be provided for users to support their control in the interaction process; 
E)  The interface of a computer system should be able to support diverse users.

Question 12

For users of a computer system, which of the following incorrectly describes the supports that feedback from the system can provide:

Accepted Answer

A)  Feedback from the computer system can support users' motivation; 
B)  Feedback from the computer system is always good for users to have optimal control over the human-computer interaction, no matter at which level the interaction takes place; 
C)  Feedback from the computer system can support users' learning; 
D)  Feedback from the computer system can help users cope with system reactions that are different from what are expected; 
E)  Feedback from the computer system can help uses cope with system reactions that cannot be predicted due to changing conditions. 
A)  Feedback from the computer system can support users' motivation; 
B)  Feedback from the computer system is always good for users to have optimal control over the human-computer interaction, no matter at which level the interaction takes place; 
C)  Feedback from the computer system can support users' learning; 
D)  Feedback from the computer system can help users cope with system reactions that are different from what are expected; 
E)  Feedback from the computer system can help uses cope with system reactions that cannot be predicted due to changing conditions.

Question 13

When a user is trying to completely delete a file from a system, an appropriate feedback content for this action would be:

Accepted Answer

A)  "This is a beautiful day!" 
B)  "Good job!" 
C)  "The system will be turned off." 
D)  "The selected file will be permanently removed from the computer. Do you want to proceed?" 
E)  "You are the only user on this computer." 
A)  "This is a beautiful day!" 
B)  "Good job!" 
C)  "The system will be turned off." 
D)  "The selected file will be permanently removed from the computer. Do you want to proceed?" 
E)  "You are the only user on this computer."

Question 14

Please select the appropriate statement about aesthetic design of an information system from the following.

Accepted Answer

A)  Aesthetic design is a standalone issue that needs not to be concerned with other HCI issues (e.g. usability, functionality, etc.); 
B)  A system interface that is aesthetic pleasing in developers' eyes will for sure to please users as well; 
C)  In some situations, aesthetic pleasing system makes itself more useable; 
D)  Aesthetic design never conflicts with usability concerns in a system design; 
E)  Aesthetic design never conflicts with functionality concerns in a system design. 
A)  Aesthetic design is a standalone issue that needs not to be concerned with other HCI issues (e.g. usability, functionality, etc.); 
B)  A system interface that is aesthetic pleasing in developers' eyes will for sure to please users as well; 
C)  In some situations, aesthetic pleasing system makes itself more useable; 
D)  Aesthetic design never conflicts with usability concerns in a system design; 
E)  Aesthetic design never conflicts with functionality concerns in a system design.

Question 15

Which of the following is a quality that a well-designed feedback should have to provide users better control over the interaction with an information system?

Accepted Answer

A)  always being frequently presented to ensure user control 
B)  demanding minimum cognitive resources from the user while ensuring accurate processing 
C)  being general in expression so it is applicable in as many situations as possible 
D)  being designed from the perspective of the system developers 
E)  using the most advanced technology in the presentation of the feedback 
A)  always being frequently presented to ensure user control 
B)  demanding minimum cognitive resources from the user while ensuring accurate processing 
C)  being general in expression so it is applicable in as many situations as possible 
D)  being designed from the perspective of the system developers 
E)  using the most advanced technology in the presentation of the feedback

Question 16

As a guideline in information system design, direct manipulation refers to:

Accepted Answer

A)  the direct operation of a machine 
B)  the operation on a system directory 
C)  an interaction style that objects are represented and manipulated analogously to their real-world existence 
D)  users' direct interaction with the system codes 
E)  developers control over users' cognitive activities 
A)  the direct operation of a machine 
B)  the operation on a system directory 
C)  an interaction style that objects are represented and manipulated analogously to their real-world existence 
D)  users' direct interaction with the system codes 
E)  developers control over users' cognitive activities

Question 17

A well designed information system should provide users an enjoyable and satisfying interaction with it. In regard to this design principle, flow in the interaction may produce a ___ experience.

Accepted Answer

A)  plain 
B)  frustrating 
C)  fulfilling 
D)  exhausting 
E)  smooth 
A)  plain 
B)  frustrating 
C)  fulfilling 
D)  exhausting 
E)  smooth

Question 18

Which of the following is an example of design principle?

Accepted Answer

A)  The interface of a computer system should help maintain consistent interaction with users; 
B)  A computer system should be able to provide users with control over the human-computer interaction; 
C)  Metaphors should be used properly in system design to enhance the cognitive fit; 
D)  If possible, direct manipulation should be enabled in a computer system to make users' operations easier; 
E)  A computer system should be able to support diverse users. 
A)  The interface of a computer system should help maintain consistent interaction with users; 
B)  A computer system should be able to provide users with control over the human-computer interaction; 
C)  Metaphors should be used properly in system design to enhance the cognitive fit; 
D)  If possible, direct manipulation should be enabled in a computer system to make users' operations easier; 
E)  A computer system should be able to support diverse users.

Question 19

Which of the following plays a positive role in improving the performance of a task supported by an information system?

Accepted Answer

A)  replacing current system equipments with the most expensive ones on the market; 
B)  sending out the task-doers to do a market study on other similar systems 
C)  changing the work partner of the task doer 
D)  relocating the task-doer to a never-been place to perform the task; 
E)  enhancing the (internal, external, and analogous) consistency of the system 
A)  replacing current system equipments with the most expensive ones on the market; 
B)  sending out the task-doers to do a market study on other similar systems 
C)  changing the work partner of the task doer 
D)  relocating the task-doer to a never-been place to perform the task; 
E)  enhancing the (internal, external, and analogous) consistency of the system

Question 20

Design principles are:

Accepted Answer

A)  high level and largely context-dependent design goals in the HCI design of a system 
B)  specific and largely context-dependent design goals in the HCI design of a system 
C)  for designers to fulfill in order to achieve the design guidelines 
D)  specific but largely context-free design goals in the HCI design of a system 
E)  high-level and largely context-free design goals in the HCI design of a system 
A)  high level and largely context-dependent design goals in the HCI design of a system 
B)  specific and largely context-dependent design goals in the HCI design of a system 
C)  for designers to fulfill in order to achieve the design guidelines 
D)  specific but largely context-free design goals in the HCI design of a system 
E)  high-level and largely context-free design goals in the HCI design of a system

Enhance the ease of use of an information system is a/an ___ issue of the system.

Which of the following examples reflects the aesthetic concern in density in the design of user interface?

Which of the following is a principle for choosing the format of a feedback in system design?

Which of the following descriptions about trust with an information system is appropriate?

"Order elements to correspond with hierarchy of perceptual prominence" is an aesthetic rule for the criterion of:

In general, an information system with properly designed consistency would lead to:

To make the same appearance, meaning, and operation hold true for all user's interactions within the same application is a/an ___ concern in system development.

Affordances are the aspects of an object that a user perceived as indicating:

For a user, the optimal control over his/her interaction with the system relies on:

In the following aspects of an information system, which one can affect users' trust with the system?

Which of the following is an example of design guideline?

For users of a computer system, which of the following incorrectly describes the supports that feedback from the system can provide:

When a user is trying to completely delete a file from a system, an appropriate feedback content for this action would be:

Please select the appropriate statement about aesthetic design of an information system from the following.

Which of the following is a quality that a well-designed feedback should have to provide users better control over the interaction with an information system?

As a guideline in information system design, direct manipulation refers to:

A well designed information system should provide users an enjoyable and satisfying interaction with it. In regard to this design principle, flow in the interaction may produce a ___ experience.

Which of the following is an example of design principle?

Which of the following plays a positive role in improving the performance of a task supported by an information system?

Design principles are:

Introduction

Organizational and Business Context

Interactive Technologies

Ergonomic Engineering

Cognitive Engineering

Affective Engineering

Evaluation

Tasks in Organizational Context

Componential Design

HCI Development Methodology

Interpersonal Relationship, Collaboration and Organization

Social and Global Issues

Meeting the Changing Needs of It Development and Use

Filters

Exam 8: Design Principles and Guidelines

Enhance the ease of use of an information system is a/an ___ issue of the system.

Which of the following examples reflects the aesthetic concern in density in the design of user interface?

Which of the following is a principle for choosing the format of a feedback in system design?

Which of the following descriptions about trust with an information system is appropriate?

"Order elements to correspond with hierarchy of perceptual prominence" is an aesthetic rule for the criterion of:

In general, an information system with properly designed consistency would lead to:

To make the same appearance, meaning, and operation hold true for all user's interactions within the same application is a/an ___ concern in system development.

Affordances are the aspects of an object that a user perceived as indicating:

For a user, the optimal control over his/her interaction with the system relies on:

In the following aspects of an information system, which one can affect users' trust with the system?

Which of the following is an example of design guideline?

For users of a computer system, which of the following incorrectly describes the supports that feedback from the system can provide:

When a user is trying to completely delete a file from a system, an appropriate feedback content for this action would be:

Please select the appropriate statement about aesthetic design of an information system from the following.

Which of the following is a quality that a well-designed feedback should have to provide users better control over the interaction with an information system?

As a guideline in information system design, direct manipulation refers to:

A well designed information system should provide users an enjoyable and satisfying interaction with it. In regard to this design principle, flow in the interaction may produce a ___ experience.

Which of the following is an example of design principle?

Which of the following plays a positive role in improving the performance of a task supported by an information system?

Design principles are:

Introduction

Organizational and Business Context

Interactive Technologies

Ergonomic Engineering

Cognitive Engineering

Affective Engineering

Evaluation

Tasks in Organizational Context

Componential Design

HCI Development Methodology

Interpersonal Relationship, Collaboration and Organization

Social and Global Issues

Meeting the Changing Needs of It Development and Use

Filters