Question 1

An appropriate statement about cognitive fit in the following is:

Accepted Answer

A)  To enhance the cognitive fit between users and a system, developers need to do comprehensive health exams with all expected users; 
B)  Cognitive fit comes from a good match between users' cognitive capacity and a system's configuration; 
C)  Cognitive fit is an issue that only need to be considered after the implementation of a system; 
D)  Cognitive fit can be seen as a determinant of low HCI complexity; 
E)  A cognitive fit could exist between a text representation (such as a description about a location) and a spatial problem (such as navigation). 
A)  To enhance the cognitive fit between users and a system, developers need to do comprehensive health exams with all expected users; 
B)  Cognitive fit comes from a good match between users' cognitive capacity and a system's configuration; 
C)  Cognitive fit is an issue that only need to be considered after the implementation of a system; 
D)  Cognitive fit can be seen as a determinant of low HCI complexity; 
E)  A cognitive fit could exist between a text representation (such as a description about a location) and a spatial problem (such as navigation). D

Question 2

Gulf of execution is:

Accepted Answer

A)  the distance between the computerized implementation of a user's goal and its evaluation by the user; 
B)  the difference between psychological world and emotional world; 
C)  the gap between the performance of a task taken by different users; 
D)  the gap between the expectation of a project manager and the performance of a project member; 
E)  the gap between a user's goal and its computerized implementation 
A)  the distance between the computerized implementation of a user's goal and its evaluation by the user; 
B)  the difference between psychological world and emotional world; 
C)  the gap between the performance of a task taken by different users; 
D)  the gap between the expectation of a project manager and the performance of a project member; 
E)  the gap between a user's goal and its computerized implementation E

Question 3

In Norman's seven stage model of user activity, which of the following is a stage in the direction from HUMAN to COMPUTER:

Accepted Answer

A)  evaluation 
B)  interpretation 
C)  perception 
D)  action specification 
E)  presentation 
A)  evaluation 
B)  interpretation 
C)  perception 
D)  action specification 
E)  presentation D

Question 4

In HCI design, controlled behavior is an issue concerned with:

Accepted Answer

A)  investment analysis 
B)  hardware procurement 
C)  physical engineering 
D)  cognitive engineering 
E)  affective engineering 
A)  investment analysis 
B)  hardware procurement 
C)  physical engineering 
D)  cognitive engineering 
E)  affective engineering

Question 5

In the following statements about heuristics, the appropriate one is:

Accepted Answer

A)  Heuristics tend to use as much cognitive resources as possible; 
B)  Heuristics are independent from the context; 
C)  Heuristics are independent from the task content; 
D)  Heuristics never fail; 
E)  Heuristics are vulnerable to changes in context. 
A)  Heuristics tend to use as much cognitive resources as possible; 
B)  Heuristics are independent from the context; 
C)  Heuristics are independent from the task content; 
D)  Heuristics never fail; 
E)  Heuristics are vulnerable to changes in context.

Question 6

Based on Norman's seven stage model of user activity, one stage in the direction from COMPUTER to HUMAN is:

Accepted Answer

A)  execute an action 
B)  form the intention that will accomplish a goal 
C)  specify the action sequence to implement an intention 
D)  present results of an action 
E)  evaluate the interpretation against the expectation based on intentions 
A)  execute an action 
B)  form the intention that will accomplish a goal 
C)  specify the action sequence to implement an intention 
D)  present results of an action 
E)  evaluate the interpretation against the expectation based on intentions

Question 7

Controlled behavior refers to behavior characterized by:

Accepted Answer

A)  fast and physically undemanding physical process 
B)  relatively slow and physically demanding physical process 
C)  fast and cognitively undemanding cognitive process 
D)  relatively slow and cognitively demanding cognitive process 
E)  fast and affectively undemanding affective process 
A)  fast and physically undemanding physical process 
B)  relatively slow and physically demanding physical process 
C)  fast and cognitively undemanding cognitive process 
D)  relatively slow and cognitively demanding cognitive process 
E)  fast and affectively undemanding affective process

Question 8

Skill-based behavior has the characteristic of:

Accepted Answer

A)  being ill-defined 
B)  requiring generation of new rules of behavior 
C)  requiring minimal cognitive resources 
D)  being cognitively demanding 
E)  being contingent on particular situation 
A)  being ill-defined 
B)  requiring generation of new rules of behavior 
C)  requiring minimal cognitive resources 
D)  being cognitively demanding 
E)  being contingent on particular situation

Question 9

Which of the following statements about image processing is appropriate?

Accepted Answer

A)  Processing of images is superior than processing of verbal information in human computer interaction; 
B)  Processing of images is more sequential than processing of verbal information; 
C)  Processing of images is more procedural than processing of verbal information; 
D)  Processing of images is more holistic than processing of verbal information; 
E)  Processing of images is slower than processing of verbal information; 
A)  Processing of images is superior than processing of verbal information in human computer interaction; 
B)  Processing of images is more sequential than processing of verbal information; 
C)  Processing of images is more procedural than processing of verbal information; 
D)  Processing of images is more holistic than processing of verbal information; 
E)  Processing of images is slower than processing of verbal information;

Question 10

Which of the following statements about "perceived complexity of HCI" is correct?

Accepted Answer

A)  Given the same task and the same system to be used for the task, the perceived complexity of HCI of all users would be the same; 
B)  Given the same task and the same task doer, the complexity of HCI perceived when using different computer system should be the same; 
C)  Given the same computer system and the same task doer, the perceived complexity of HCI for different tasks should be the same; 
D)  Given the same task and the same task doer, when the system to be used for the task changes, the perceived complexity of HCI would vary as well; 
E)  Perceived complexity of HCI has nothing to do with the task doer, the task requirements and the system to be used for the task. 
A)  Given the same task and the same system to be used for the task, the perceived complexity of HCI of all users would be the same; 
B)  Given the same task and the same task doer, the complexity of HCI perceived when using different computer system should be the same; 
C)  Given the same computer system and the same task doer, the perceived complexity of HCI for different tasks should be the same; 
D)  Given the same task and the same task doer, when the system to be used for the task changes, the perceived complexity of HCI would vary as well; 
E)  Perceived complexity of HCI has nothing to do with the task doer, the task requirements and the system to be used for the task.

Question 11

An error in skill-based behavior can be caused by:

Accepted Answer

A)  inattention 
B)  first exceptions 
C)  countersigns 
D)  information overload 
E)  encoding deficiencies 
A)  inattention 
B)  first exceptions 
C)  countersigns 
D)  information overload 
E)  encoding deficiencies

Question 12

Knowledge-based behavior has the characteristic of:

Accepted Answer

A)  requiring generation of new rules of behavior 
B)  being demanding of human physical resources 
C)  being categorized as little-controlled behavior 
D)  requiring huge investment on equipments 
E)  being rule-directed 
A)  requiring generation of new rules of behavior 
B)  being demanding of human physical resources 
C)  being categorized as little-controlled behavior 
D)  requiring huge investment on equipments 
E)  being rule-directed

Question 13

Overattention is a cause for errors in skill-based behavior. Which of the following is an example of overattention?

Accepted Answer

A)  In the use of a new word processor, the user kept using the old function key which was no longer valid; 
B)  While typing, the user checked the work from time to time before it was necessary, and typed repeated characters; 
C)  The user answered a phone call during typing, and resumed from the wrong place after the call; 
D)  The user aimed to press one key, but hit another one instead; 
E)  The user tried to do a "paste" right after a "cut", but the "cut" wasn't done successfully. 
A)  In the use of a new word processor, the user kept using the old function key which was no longer valid; 
B)  While typing, the user checked the work from time to time before it was necessary, and typed repeated characters; 
C)  The user answered a phone call during typing, and resumed from the wrong place after the call; 
D)  The user aimed to press one key, but hit another one instead; 
E)  The user tried to do a "paste" right after a "cut", but the "cut" wasn't done successfully.

Question 14

The accuracy of an information processing task, which together with speed reflect the cognitive performance, depends on:

Accepted Answer

A)  the capacity of human information system to actively collect data 
B)  the ability of human information system to generate information from scratch 
C)  the capacity of human memory to store data 
D)  the processing rate of human information system 
E)  the data transfer speed within human information system 
A)  the capacity of human information system to actively collect data 
B)  the ability of human information system to generate information from scratch 
C)  the capacity of human memory to store data 
D)  the processing rate of human information system 
E)  the data transfer speed within human information system

Question 15

Which of the following statements about verbal information processing is appropriate?

Accepted Answer

A)  Processing of verbal information is superior than processing of images in human computer interaction; 
B)  Processing of verbal information is more linguistic than processing of images 
C)  Processing of verbal information is more holistic than processing of images; 
D)  Processing of verbal information is more spatial than processing of images 
E)  Processing of verbal information is always faster than processing of images; 
A)  Processing of verbal information is superior than processing of images in human computer interaction; 
B)  Processing of verbal information is more linguistic than processing of images 
C)  Processing of verbal information is more holistic than processing of images; 
D)  Processing of verbal information is more spatial than processing of images 
E)  Processing of verbal information is always faster than processing of images;

Question 16

In human-computer interaction, a factor that can affect the complexity of a task perceived by a user could be:

Accepted Answer

A)  the day that the task should be done 
B)  the room size of the working space 
C)  the system used for this task 
D)  the payment to be given to the task-doer 
E)  the education level of the system developer 
A)  the day that the task should be done 
B)  the room size of the working space 
C)  the system used for this task 
D)  the payment to be given to the task-doer 
E)  the education level of the system developer

Question 17

The functional and logical relationships between verbal descriptions are usually:

Accepted Answer

A)  parallel 
B)  without any pattern 
C)  in color 
D)  picture-based 
E)  procedural 
A)  parallel 
B)  without any pattern 
C)  in color 
D)  picture-based 
E)  procedural

Question 18

HIP (human information processing) is a model about user activity, which involves human resources such as:

Accepted Answer

A)  legs 
B)  perceptual processor 
C)  strength 
D)  energy 
E)  arms 
A)  legs 
B)  perceptual processor 
C)  strength 
D)  energy 
E)  arms

Question 19

Cognitive performance reflects:

Accepted Answer

A)  team size required for doing a task 
B)  time and space of performing an art work 
C)  cost and benefit of a finished project 
D)  profit obtained from an investment 
E)  speed and accuracy of performing an information-processing task 
A)  team size required for doing a task 
B)  time and space of performing an art work 
C)  cost and benefit of a finished project 
D)  profit obtained from an investment 
E)  speed and accuracy of performing an information-processing task

Question 20

Which of the following statements about mental models, appropriate:

Accepted Answer

A)  Mental models help users overcome cognitive limitation in complex tasks; 
B)  Mental models are human representations of a future hospital for patients with mental problems; 
C)  Mental models provide a summary of the user characteristics of a system; 
D)  Mental models are estimates of mental level of users of a device; 
E)  Mental models are non-executable. 
A)  Mental models help users overcome cognitive limitation in complex tasks; 
B)  Mental models are human representations of a future hospital for patients with mental problems; 
C)  Mental models provide a summary of the user characteristics of a system; 
D)  Mental models are estimates of mental level of users of a device; 
E)  Mental models are non-executable.

An appropriate statement about cognitive fit in the following is:

Gulf of execution is:

In Norman's seven stage model of user activity, which of the following is a stage in the direction from HUMAN to COMPUTER:

In HCI design, controlled behavior is an issue concerned with:

In the following statements about heuristics, the appropriate one is:

Based on Norman's seven stage model of user activity, one stage in the direction from COMPUTER to HUMAN is:

Controlled behavior refers to behavior characterized by:

Skill-based behavior has the characteristic of:

Which of the following statements about image processing is appropriate?

Which of the following statements about "perceived complexity of HCI" is correct?

An error in skill-based behavior can be caused by:

Knowledge-based behavior has the characteristic of:

Overattention is a cause for errors in skill-based behavior. Which of the following is an example of overattention?

The accuracy of an information processing task, which together with speed reflect the cognitive performance, depends on:

Which of the following statements about verbal information processing is appropriate?

In human-computer interaction, a factor that can affect the complexity of a task perceived by a user could be:

The functional and logical relationships between verbal descriptions are usually:

HIP (human information processing) is a model about user activity, which involves human resources such as:

Cognitive performance reflects:

Which of the following statements about mental models, appropriate:

Introduction

Organizational and Business Context

Interactive Technologies

Ergonomic Engineering

Affective Engineering

Evaluation

Design Principles and Guidelines

Tasks in Organizational Context

Componential Design

HCI Development Methodology

Interpersonal Relationship, Collaboration and Organization

Social and Global Issues

Meeting the Changing Needs of It Development and Use

Filters

Exam 5: Cognitive Engineering

An appropriate statement about cognitive fit in the following is:

Gulf of execution is:

In Norman's seven stage model of user activity, which of the following is a stage in the direction from HUMAN to COMPUTER:

In HCI design, controlled behavior is an issue concerned with:

In the following statements about heuristics, the appropriate one is:

Based on Norman's seven stage model of user activity, one stage in the direction from COMPUTER to HUMAN is:

Controlled behavior refers to behavior characterized by:

Skill-based behavior has the characteristic of:

Which of the following statements about image processing is appropriate?

Which of the following statements about "perceived complexity of HCI" is correct?

An error in skill-based behavior can be caused by:

Knowledge-based behavior has the characteristic of:

Overattention is a cause for errors in skill-based behavior. Which of the following is an example of overattention?

The accuracy of an information processing task, which together with speed reflect the cognitive performance, depends on:

Which of the following statements about verbal information processing is appropriate?

In human-computer interaction, a factor that can affect the complexity of a task perceived by a user could be:

The functional and logical relationships between verbal descriptions are usually:

HIP (human information processing) is a model about user activity, which involves human resources such as:

Cognitive performance reflects:

Which of the following statements about mental models, appropriate:

Introduction

Organizational and Business Context

Interactive Technologies

Ergonomic Engineering

Affective Engineering

Evaluation

Design Principles and Guidelines

Tasks in Organizational Context

Componential Design

HCI Development Methodology

Interpersonal Relationship, Collaboration and Organization

Social and Global Issues

Meeting the Changing Needs of It Development and Use

Filters