Question 1

In the development of a Group Support System, cultural differences among users may bring interface design issues such as:

Accepted Answer

A)  users' cultural background would decide their left/right hand preference in system use; 
B)  the volume of a sound element in the interface should be set differently according to various users' cultural background; 
C)  the meaning of the an icon (or symbol) need to be defined differently for users from different cultures; 
D)  the same color may have different connotations in different cultures; 
E)  users' preference in the size display of is directly associated with their background culture. 
A)  users' cultural background would decide their left/right hand preference in system use; 
B)  the volume of a sound element in the interface should be set differently according to various users' cultural background; 
C)  the meaning of the an icon (or symbol) need to be defined differently for users from different cultures; 
D)  the same color may have different connotations in different cultures; 
E)  users' preference in the size display of is directly associated with their background culture. D

Question 2

In an electronic meeting system, the voting component that let meeting participants vote on ideas and priorities can support the ___ stage of group decision-making process.

Accepted Answer

A)  logistics and control 
B)  idea generation 
C)  analysis 
D)  choice 
E)  post-decision 
A)  logistics and control 
B)  idea generation 
C)  analysis 
D)  choice 
E)  post-decision D

Question 3

WYSIWIS stands for:

Accepted Answer

A)  what you search is what I search 
B)  what you share is what I share 
C)  what you study is what I study 
D)  what you see is what I see 
E)  what you send is what I send 
A)  what you search is what I search 
B)  what you share is what I share 
C)  what you study is what I study 
D)  what you see is what I see 
E)  what you send is what I send D

Question 4

The trust with a partner is established based on:

Accepted Answer

A)  confidence with the partner 
B)  reliance on the partner 
C)  interest in the partner 
D)  skills owned by the partner 
E)  dictation from the partner 
A)  confidence with the partner 
B)  reliance on the partner 
C)  interest in the partner 
D)  skills owned by the partner 
E)  dictation from the partner

Question 5

Which of the following statements about technology acceptance in an organizational context is appropriate?

Accepted Answer

A)  TAM model is only good for understanding individual instead of organizational use of new technologies; 
B)  Cost on a new technology is the most important factor that influences users acceptance of it; 
C)  In the use of a group support system, expert users have the advantage of being more familiar with the field, hence they are more ready to adopt recommendations from the system that are different from their own knowledge; 
D)  As long as a new technology is well accepted in one country, it will be accepted by potential users in other countries without any problem; 
E)  Understanding TAM can help enhance organization members' acceptance of new technologies and consequently improve the payoff in IT investment. 
A)  TAM model is only good for understanding individual instead of organizational use of new technologies; 
B)  Cost on a new technology is the most important factor that influences users acceptance of it; 
C)  In the use of a group support system, expert users have the advantage of being more familiar with the field, hence they are more ready to adopt recommendations from the system that are different from their own knowledge; 
D)  As long as a new technology is well accepted in one country, it will be accepted by potential users in other countries without any problem; 
E)  Understanding TAM can help enhance organization members' acceptance of new technologies and consequently improve the payoff in IT investment.

Question 6

Which of the following statements about media richness is appropriate?

Accepted Answer

A)  The more media channels (e.g. audio, video, etc.) utilized in a system interface, the poorer information the system provides to users; 
B)  The more signals carried by a display, the poorer information can be delivered to users by the display; 
C)  The more diverse that the languages presented on a screen, the less rich information can be received by users; 
D)  Bulletin board is much richer in the media it carries compared to face to face communication; 
E)  The more formats (e.g. written, graphic, etc.) that information is presented in, the richer the information will be received by users. 
A)  The more media channels (e.g. audio, video, etc.) utilized in a system interface, the poorer information the system provides to users; 
B)  The more signals carried by a display, the poorer information can be delivered to users by the display; 
C)  The more diverse that the languages presented on a screen, the less rich information can be received by users; 
D)  Bulletin board is much richer in the media it carries compared to face to face communication; 
E)  The more formats (e.g. written, graphic, etc.) that information is presented in, the richer the information will be received by users.

Question 7

Which of the following is an example of WYSIWIS?

Accepted Answer

A)  the text-based operation menus in the conversation window of MSN messenger 
B)  the dial pad in Skype global telephony system 
C)  the top discussion thread in a bulletin board viewed on different days 
D)  the tool bar items displayed in the MS Outlook window of different user 
E)  contents in the shared space in an electronic meeting software 
A)  the text-based operation menus in the conversation window of MSN messenger 
B)  the dial pad in Skype global telephony system 
C)  the top discussion thread in a bulletin board viewed on different days 
D)  the tool bar items displayed in the MS Outlook window of different user 
E)  contents in the shared space in an electronic meeting software

Question 8

Media richness refers to:

Accepted Answer

A)  the richness of the users that a specific media is applied to 
B)  the value of the information carried through a media 
C)  price of a media equipment 
D)  social cues and meaning that can be conveyed by a message through a media 
E)  the number of media devices used in an information system 
A)  the richness of the users that a specific media is applied to 
B)  the value of the information carried through a media 
C)  price of a media equipment 
D)  social cues and meaning that can be conveyed by a message through a media 
E)  the number of media devices used in an information system

Question 9

SIDE stands for:

Accepted Answer

A)  social identity and de-individuation 
B)  social incorporation and de-corporation 
C)  social integrity and decomposition 
D)  social identity and de-identity 
E)  social input and development 
A)  social identity and de-individuation 
B)  social incorporation and de-corporation 
C)  social integrity and decomposition 
D)  social identity and de-identity 
E)  social input and development

Question 10

Beach's image theory of screening is developed to explain:

Accepted Answer

A)  document processing behavior 
B)  collaborative behavior 
C)  law-breaking behavior 
D)  knowledge making behavior 
E)  decision making behavior 
A)  document processing behavior 
B)  collaborative behavior 
C)  law-breaking behavior 
D)  knowledge making behavior 
E)  decision making behavior

Question 11

According to Anthony's Triangle, Management Reporting systems can perform tasks such as budgeting, forecasting, summarizing and ___.

Accepted Answer

A)  exception reporting 
B)  timing 
C)  work scheduling 
D)  assembling system components 
E)  monitoring 
A)  exception reporting 
B)  timing 
C)  work scheduling 
D)  assembling system components 
E)  monitoring

Question 12

In Hofstede's Model of Cultural Differentiation, the power-distance refers to:

Accepted Answer

A)  the relative distance and relationship between a supervisor and a subordinate 
B)  the relative distance from a power supply company to end users 
C)  the relative distance the is defined in a culture for the location of power supply unit and a device relying on power to function 
D)  the distribution of power among members in a family 
E)  the steps that a new graduates need to take for becoming a department manager 
A)  the relative distance and relationship between a supervisor and a subordinate 
B)  the relative distance from a power supply company to end users 
C)  the relative distance the is defined in a culture for the location of power supply unit and a device relying on power to function 
D)  the distribution of power among members in a family 
E)  the steps that a new graduates need to take for becoming a department manager

Question 13

In the online shopping context, which of the following statements about the relationship between trust and culture is appropriate?

Accepted Answer

A)  If an online vendor successfully demonstrates its trustworthiness in a country, it will not have any problem in obtaining trust from customers in other countries; 
B)  Collectivists rely on information about actual cases while they develop trust with an online vendor; 
C)  Collectivists are expected to engage in calculative processes to form trust; 
D)  Individualists are usually characterized by a utilitarian perspective in developing their trust; 
E)  Individualists usually engage in transference processes based on the recommendation of trustworthy friends. 
A)  If an online vendor successfully demonstrates its trustworthiness in a country, it will not have any problem in obtaining trust from customers in other countries; 
B)  Collectivists rely on information about actual cases while they develop trust with an online vendor; 
C)  Collectivists are expected to engage in calculative processes to form trust; 
D)  Individualists are usually characterized by a utilitarian perspective in developing their trust; 
E)  Individualists usually engage in transference processes based on the recommendation of trustworthy friends.

Question 14

Which of the following is a problem that a virtual team faces in communication?

Accepted Answer

A)  difficulties in obtain enough funds to support the activities of the virtual team 
B)  difficulties in forming the team 
C)  difficulties in communication due to differences in members' information access 
D)  difficulties in finding a proper topic for a project 
E)  difficulties in getting recognition as a entity within an organization 
A)  difficulties in obtain enough funds to support the activities of the virtual team 
B)  difficulties in forming the team 
C)  difficulties in communication due to differences in members' information access 
D)  difficulties in finding a proper topic for a project 
E)  difficulties in getting recognition as a entity within an organization

Question 15

Which of the following is an example for middle level systems in Anthony's Triangle?

Accepted Answer

A)  Transaction Processing Systems 
B)  Executive Support Systems 
C)  Management Information Systems 
D)  Decision Support Systems 
E)  Strategic Information Systems 
A)  Transaction Processing Systems 
B)  Executive Support Systems 
C)  Management Information Systems 
D)  Decision Support Systems 
E)  Strategic Information Systems

Question 16

An example of Wiki is:

Accepted Answer

A)  Firefox 
B)  Expedia 
C)  Wikipedia 
D)  Thunderbird 
E)  Mcfee Antivirus 
A)  Firefox 
B)  Expedia 
C)  Wikipedia 
D)  Thunderbird 
E)  Mcfee Antivirus

Question 17

Which of the following statements about Anthony's Triangle is appropriate?

Accepted Answer

A)  Transaction processing systems are at the middle level of Anthony's Triangle; 
B)  Operational information systems are at the bottom level of Anthony's Triangle; 
C)  Management information systems (MIS) are the bottom level systems; 
D)  Expert support systems (ESS) are middle level systems; 
E)  Information provided by top-level systems is always operation-oriented. 
A)  Transaction processing systems are at the middle level of Anthony's Triangle; 
B)  Operational information systems are at the bottom level of Anthony's Triangle; 
C)  Management information systems (MIS) are the bottom level systems; 
D)  Expert support systems (ESS) are middle level systems; 
E)  Information provided by top-level systems is always operation-oriented.

Question 18

Which of the following description about innovation is appropriate?

Accepted Answer

A)  An innovation can be a process; 
B)  Old ideas could also become innovations; 
C)  Both implemented and unimplemented new ideas can be called as innovations; 
D)  The types of innovations are either ideas or processes; 
E)  A successful innovation does not need to take the compatibility issue into concern. 
A)  An innovation can be a process; 
B)  Old ideas could also become innovations; 
C)  Both implemented and unimplemented new ideas can be called as innovations; 
D)  The types of innovations are either ideas or processes; 
E)  A successful innovation does not need to take the compatibility issue into concern.

Question 19

The key argument of Social Identity Theory and De-individuation Processes (SIDE) is:

Accepted Answer

A)  Information systems help protect users by hiding their identities; 
B)  Information systems de-individuate users by giving everyone the same appearance in the system; 
C)  Information systems such as email systems reduce the impact of social norms and constraints; 
D)  Information systems relies on numbers to identify users, which ignores all individual characteristics; 
E)  The use of information systems threatens the security of users' social identity. 
A)  Information systems help protect users by hiding their identities; 
B)  Information systems de-individuate users by giving everyone the same appearance in the system; 
C)  Information systems such as email systems reduce the impact of social norms and constraints; 
D)  Information systems relies on numbers to identify users, which ignores all individual characteristics; 
E)  The use of information systems threatens the security of users' social identity.

Question 20

Which of the following is a role that a project team leader should take in the project initiation stage?

Accepted Answer

A)  review learned lessons 
B)  establish project mission 
C)  setting criteria for project success 
D)  determine technology requirements 
E)  developing shared mental modes 
A)  review learned lessons 
B)  establish project mission 
C)  setting criteria for project success 
D)  determine technology requirements 
E)  developing shared mental modes

In the development of a Group Support System, cultural differences among users may bring interface design issues such as:

In an electronic meeting system, the voting component that let meeting participants vote on ideas and priorities can support the ___ stage of group decision-making process.

WYSIWIS stands for:

The trust with a partner is established based on:

Which of the following statements about technology acceptance in an organizational context is appropriate?

Which of the following statements about media richness is appropriate?

Which of the following is an example of WYSIWIS?

Media richness refers to:

SIDE stands for:

Beach's image theory of screening is developed to explain:

According to Anthony's Triangle, Management Reporting systems can perform tasks such as budgeting, forecasting, summarizing and ___.

In Hofstede's Model of Cultural Differentiation, the power-distance refers to:

In the online shopping context, which of the following statements about the relationship between trust and culture is appropriate?

Which of the following is a problem that a virtual team faces in communication?

Which of the following is an example for middle level systems in Anthony's Triangle?

An example of Wiki is:

Which of the following statements about Anthony's Triangle is appropriate?

Which of the following description about innovation is appropriate?

The key argument of Social Identity Theory and De-individuation Processes (SIDE) is:

Which of the following is a role that a project team leader should take in the project initiation stage?

Introduction

Organizational and Business Context

Interactive Technologies

Ergonomic Engineering

Cognitive Engineering

Affective Engineering

Evaluation

Design Principles and Guidelines

Tasks in Organizational Context

Componential Design

HCI Development Methodology

Social and Global Issues

Meeting the Changing Needs of It Development and Use

Filters

Exam 12: Interpersonal Relationship, Collaboration and Organization

In the development of a Group Support System, cultural differences among users may bring interface design issues such as:

In an electronic meeting system, the voting component that let meeting participants vote on ideas and priorities can support the ___ stage of group decision-making process.

WYSIWIS stands for:

The trust with a partner is established based on:

Which of the following statements about technology acceptance in an organizational context is appropriate?

Which of the following statements about media richness is appropriate?

Which of the following is an example of WYSIWIS?

Media richness refers to:

SIDE stands for:

Beach's image theory of screening is developed to explain:

According to Anthony's Triangle, Management Reporting systems can perform tasks such as budgeting, forecasting, summarizing and ___.

In Hofstede's Model of Cultural Differentiation, the power-distance refers to:

In the online shopping context, which of the following statements about the relationship between trust and culture is appropriate?

Which of the following is a problem that a virtual team faces in communication?

Which of the following is an example for middle level systems in Anthony's Triangle?

An example of Wiki is:

Which of the following statements about Anthony's Triangle is appropriate?

Which of the following description about innovation is appropriate?

The key argument of Social Identity Theory and De-individuation Processes (SIDE) is:

Which of the following is a role that a project team leader should take in the project initiation stage?

Introduction

Organizational and Business Context

Interactive Technologies

Ergonomic Engineering

Cognitive Engineering

Affective Engineering

Evaluation

Design Principles and Guidelines

Tasks in Organizational Context

Componential Design

HCI Development Methodology

Social and Global Issues

Meeting the Changing Needs of It Development and Use

Filters