Exam 8: Products, Brands, and Customer Needs
Exam 1: What Is Marketing50 Questions
Exam 2: Marketing Strategy51 Questions
Exam 3: The Marketing Environment80 Questions
Exam 4: Customer Behavior50 Questions
Exam 5: Research in Marketing90 Questions
Exam 6: Segmentation, Targeting, and Positioning87 Questions
Exam 7: Applying the Marketing Mix33 Questions
Exam 8: Products, Brands, and Customer Needs52 Questions
Exam 9: Place Decisions and Customer Convenience70 Questions
Exam 10: Managing Price and Customer Cost Perceptions68 Questions
Exam 11: Promoting to Communicate With Customers85 Questions
Exam 12: Encouraging Participation to Connect With Customers62 Questions
Exam 13: Measuring Marketing Effectiveness Through Metrics53 Questions
Exam 14: Developing an Integrated Marketing Mix30 Questions
Exam 15: Finalizing a Marketing Plan67 Questions
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Which would be more useful to evaluate in regards to PLC?
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(Multiple Choice)
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Correct Answer:
C
How could you describe the innovation (continuous, discontinuous) of the Internet, from inception to date?
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Responses will vary. A sample is as follows:
a) Discontinuous innovation: the initial large jump when the service was introduced/created
b) Continuous innovation: how the service is provided, Wi-Fi, speed, devices capable of accessing the internet
Swiffer dusters can now be bought with the scent of Febreze. This is an example of what strategy?
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(Multiple Choice)
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Correct Answer:
C
What is the most recent group to be incorporated into product benefits?
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Where does a flip phone user fall in the bell curve of innovation?
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An improvement in a products ability to deliver its primary benefit to a customer is
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A "fast pass" at an amusement park is an example of what type of product?
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How do you create a strong and profitable business enterprise?
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A fad is a variation in product life cycle, what makes it different than a normal PLC?
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The Folgers jingle "the best part of waking up is Folgers in your cup" is building a brand image
(Multiple Choice)
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Pampers created diapers specifically to be worn at nighttime and for swimming. What type of extension is this from the original diaper Pampers started with?
(Multiple Choice)
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Which of the following took on the least amount of risk when creating a brand extension?
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___________ allow one branded product to feature another brand as a component part or ingredient.
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How many critical points are there on the good-services continuum?
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