Exam 9: Email and Electronic Communication

Monica will be vacationing in Spain for two weeks and wants to set up her e-mail with an "out of the office" message. Her boss also asked her to look into setting up her e-mail to automatically forward messages to a co-worker. Please answer the two questions below. -In order to set up the automatic "out of the office" response, Monica will need a ____.

When you forward a message, the recipient normally sees the letters ____ preceding the text in the subject line.

When you start Outlook, the default opening window is the ____ window.

Please use the figure below to answer the following two questions. FIGURE 9-1 -Referring to Figure 9-1, the e-mail address of your primary addressee should be filled in the ____ text box.

E-mail etiquette requires that you include a subject line for your mail message.

To add the From field when sending a message, click the ____________________ tab, and then click Show From.

In Outlook, the Favorite Folders and the Mail Folders do not contain any of the same folders.

Joe has received a message with directions to a party. He wants to forward a copy to his friend Ben who will also attend the party. He also wants to print out a copy of the directions to take with him in the car. Please answer the questions below. -To print out a copy of the e-mail he received, Joe will click ____ on the shortcut menu.

Please identify the letter of the choice that best matches the numbered definitions below. -A particular piece of information stored in an Outlook folder

When you are composing a message, the Basic Text group on the Message tab allows you to change the ____.

E-mail services that are offered for free do NOT include ____.

Please identify the letter of the choice that best matches the numbered definitions below. -Smaller chunks e-mails are broken down into for transmission

When Outlook is open, you can check your e-mail any time by clicking the ____ button on the Standard toolbar.

Please identify the letter of the choice that best matches the numbered definitions below. -Electronic junk mail

After you send a message, Outlook closes the Message window and temporarily stores the message in the ____________________ folder.

To attach a file to a message, click the Attach File button in the File group on the Message tab. _________________________

Microsoft Office Outlook 2007 is a personal information management (PIM) program that you can use to organize your schedule.

The Cc in the e-mail window is the abbreviation for carbon copy.

If you want to look at an e-mail that you sent last week you would look in your Sent Items folder. _________________________

In Outlook you can compose e-mail using three formats that do NOT include ____.