Exam 7: Communicating in Social and Professional Relationships

If during your speech you reveal to the class your mother died of cancer, you have used which of the following?

What theory maintains that a good relationship is one in which your ratio of costs and rewards is equal to your partner's.

Social relationships bring us what three types of rewards?

When Mason's father dies, he feels alone, despite being surrounded by family and friends. He thinks no one understands how he feels, being without a father. After the funeral, Mason's friend Jayden pulls him aside to share with him how his own father died two years ago. Mason feels reassured that he is not alone and that Jayden can truly understand how he feels. In this instance, Jayden used self-disclosure as __________ Mason.

When McKenzie has a glass of wine, she has a tendency to share things with her friends she does not mean to share. The last time they went out, McKenzie told them some embarrassing details of her teenage years, and she was mortified when they teased her about it the next day. Why does McKenzie's sharing of this information not count as self-disclosure?

The most likely opportunity for forming friendships at work arises with respect to whom?

Sometimes the best part of self-disclosing is just the feeling of "getting something off your chest", which could be described as what kind of benefit?

Were more likely to form attraction, particularly social and task attraction, with people we see often because we are attracted by

Which of the following is NOT one of the five relational maintenance behaviors?

A personal friendship with customers can be successful if the friends agree that their ________________ relationship is separate and should be treated accordingly.

Gia's best friend Michelle can be very critical. More often than not, she is angry with Gia, or is ignoring her. Despite her other friends' repeated pleas to end the abusive relationship, Gia sticks it out. Though she finds Michelle's behavior hurtful, she can't reconcile this behavior with the fact that Michelle can be kind and thoughtful as well. She also believes that Michelle understands her better than anyone else. Which theory provides an explanation for why Gia maintains a relationship that appears to others to be too costly?

Which of the following is one of the defining characteristics of a friendship?

Numerous studies have shown that in general we find ______________ to be more attractive than complementarities.

Kevin and Lily are classmates and have known each other for a few semesters. They meet frequently for lunch after classes and they talk about a wide range of topics. However, Kevin has noticed that Lily likes to gossip, sharing others' secrets with him. He is guarded with how much information he shares with her, for fear she will share it with others. According to social penetration theory, Kevin's self-disclosure has ___________ but not depth.

Arwan thinks his classmate Jasmine is attractive. He invites her for coffee after class, where they discuss basic information, such as what they like to do and where they live. They spend more time together over a period of several months, and Arwan learns more personal information about Jasmine. He also gets to know what she is thinking or feeling simply by observing her nonverbal cues such as the tone of her voice or her facial expressions. He finds himself liking Jasmine the more he learns about her. Which theory best represents Arwan's experience?

If you don't hesitate to give your friend a ride to school when her car breaks down because you know she would do the same for you, you are engaging in what relational maintenance behavior?

Li Ming is sometimes offended by her American's friends' easy and open self-disclosure. In her family in China, discretion is valued, and she wouldn't be comfortable disclosing personal information to anyone except a family member or romantic partner. Li Ming is discovering that self-disclosure

In superior-subordinate relationships in the workplace, it is best if the parties do all of the following EXCEPT what?

Your _____________ for a particular relationship can strongly influence how satisfied you are in that relationship.

Lydia maintains her Facebook page, posting updates regularly and commenting on her friends' posts. She also IMs and e-mails the same group of friends. She maintains her most important friendships not only in person, but online as well. What motivates Lydia's use of communication technology?