Exam 19: Appendix: Workplace Communication and Interviewing

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"Can you work the night shift"? would be an example of what type of question in a job interview?

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B

Which of the following is NOT a strategy for formulating questions for your interviewer?

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C

Bryant has kept his homosexuality private at his place of employment. However, a co-worker sees him out with his male partner in public one Saturday evening. At work the following Monday, Bryant is subjected to derogatory comments and anti-gay jokes made by some of his co-workers. What type of sexual harassment is Bryant experiencing?

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B

When used effectively, _______________ communication can enhance reputation, productivity, community support, and economic success.

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Which of the following is NOT a consequence to a workplace when an employee suffers burnout?

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Shari works for the state division of child protective services. The e-mails and faxes she sends and receives contain highly confidential information that has the potential to harm others' reputations and even their safety. Shari carefully maintains her e-mail distribution list, and every e-mail and fax she sends includes a note on the bottom informing the recipient that all information contained therein is confidential. Shari is attempting to overcome which challenge to communication technology in the workplace?

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Lisa is a waitress at a restaurant. After she greets a table of customers, she will list that day's specials and take drink orders. After returning with the drinks, Lisa will then take orders for appetizers and entrees. Because she performs these __________ rituals with every table, it enhances her ability to do her job.

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Becky is the communication director for a major public relations company. She served on the committee that drafted the company's mission statement and helps the upper-level managers edit memos and official announcements. Becky also writes the company newsletter that is distributed once a month. Based on these examples, Becky's job seems to involve which kind of communication?

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Which of the following types of questions is NOT likely to be used in an interview?

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Which of the following represents the values, customs, and communication behaviors shared by workplace members, and that is likewise reflective of an organization's distinct identity?

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By asking your interviewer, "What has been your experience working for this company"? you are employing what strategy?

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When detailing your employment experience on a resume, how should you list your jobs?

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During his job interview, Thomas is asked whether he plans on getting married and having children. Although Thomas knows the question is illegal, he ________________ by stating that his family plans would not interfere with his ability to do the job in question.

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Which of the following should NOT be included on a resume?

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Which of the following terms describes the increasing interconnectedness of societies and their economies as a result of developments in transportation and communication?

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Russ works for a large telecommunications company that has over 400 employees. He enjoys the yearly company picnic, as he has the opportunity to meet new colleagues and catch up with co-workers from across the state. Following these gatherings, Russ always feels a sense of belonging and commitment to the company. These company picnics are an example of what type of rite?

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When you sit down with someone to discuss your performance and your goals for the future, you're taking part in a(n) ___________ interview.

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What is the first step in landing a job interview?

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Which of the following is NOT a type of formal communication?

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Which of the following statements is NOT true about a grapevine in the workplace?

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