Exam 6: Listening Effectively

Which of the following is NOT a form of feedback while listening?

________________ listening requires the conscious and explicit goal of understanding what the speaker intends to communicate.

Silencing your cell phone during meetings, setting filters on your e-mail system to reduce spam, and using your digital video recorder to record and watch your television shows later without commercials are all examples of avoiding which of the following?

Elena has an argument with her boyfriend. When discussing the conflict with her girlfriends, she focuses on how she feels and her emotions. However, when she discusses the situation with her brothers to get the male perspective, she knows they won't want to hear about her emotions. Because men tend to be more ____________-oriented listeners, Elena highlights the issues that came up in the conflict and what each person's position on the problem was.

If you play music in the background as you study, chances are you are only _________ the music.

Isa's parents went through a rather traumatic divorce. Isa witnessed a lot of brutal arguments and name-calling and was at the center of a years-long custody battle. Because of the _______________ effect, Isa believes that most marriages are destined to end in divorce and that finding love that can last is difficult, if not impossible.

Which term describes the tendency of dramatic, shocking events to distort our perceptions of reality?

While working at a busy law firm, Bruce is using Skype to meet with a client in another state. Although Bruce is trying to concentrate, he is also replying to an important text on his phone and is handed an incoming fax by his assistant. Bruce takes notes on the meeting, but he notices later that there are several important details missing. Bruce probably missed those details as a result of __________________ during his client meeting.

Someone who likes neat, error-free presentations most likely has which type of listening style?

What is one way to become a better informational listener?

When our goal is to evaluate or analyze what we're hearing, we are engaged in ____________ listening.

In speech class, Faraj finds he enjoys the persuasive speeches best. His favorite speeches involve controversial topics, such as abortion and same-sex marriage. He finds that by listening to these types of speeches, he then can analyze his own social and political views. What style of listening best applies to Faraj?

When you listen to a funny story or a favorite song, you are engaged in ____________ listening.

Patrick, who grew up in the New York City, is troubled by his relationship with Pahana, who has grown up in a Native American family. He is becoming frustrated because he thinks Pahana does not listen to him. Whenever he speaks, she looks down or away from him instead of making eye contact. It seems Patrick does not realize that culture affects

What term would you use to describe the ability to understand a situation from another's point of view?

________________ means listening only to what you want to hear and ignoring the rest.

An important strategy for good empathic listening is to acknowledge a speaker's feelings and allow him or her to continue to express them. We can do this by using what kinds of statements?

When you are asked to write a review of another student's speech, what type of listening should you use during the student's presentation?

Most of us are capable of understanding up to 600 words per minute, but the average person speaks fewer than 150 words per minute. That gap leaves a lot of spare time for mind to wander or daydream, also called

Because Jerry is an attorney, he is used to formulating replies to a speaker's comments before they are done, and he is always ready to debate a speaker's point. This _________________ frustrates Jerry's wife, who feels he doesn't pay attention to her as she speaks because he is too busy thinking of his response and anticipating her comments.