Question 1

Research shows that when people ask others for favors, they often create narratives that help them maintain their image while still being persuasive because

Accepted Answer

A)  we manage multiple identities. 
B)  image management is complex. 
C)  we like to tell stories about our self-concept. 
D)  our self-esteem informs everything we do. 
A)  we manage multiple identities. 
B)  image management is complex. 
C)  we like to tell stories about our self-concept. 
D)  our self-esteem informs everything we do.

Question 2

Nicole's husband forgets their anniversary. She knows he has been distracted by clients at work so she isn't angry. When Nicole's husband brings her flowers the next day, she believes it is because he is a thoughtful husband. This tendency for Nicole to attribute negative behaviors to external factors and positive behaviors to internal factors most likely reflects which attribution error?

Accepted Answer

A)  Self-serving bias 
B)  Fundamental attribution 
C)  Locus 
D)  Stability 
A)  Self-serving bias 
B)  Fundamental attribution 
C)  Locus 
D)  Stability

Question 3

When your best friend does you an unexpected favor, you interpret it as a sincere sign of friendship, but if a coworker does you the same favor, you are more likely to wonder whether he or she has an ulterior motive. This is due to what influencing factor on interpretation?

Accepted Answer

A)  Interaction construct 
B)  Knowledge of the individual 
C)  Closeness of the relationship 
D)  Personal experience 
A)  Interaction construct 
B)  Knowledge of the individual 
C)  Closeness of the relationship 
D)  Personal experience

Question 4

If Rebecca chooses not to share her history of childhood abuse with friends, in which area of Rebecca's Johari window would that information be located?

Accepted Answer

A)  Open 
B)  Blind 
C)  Unknown 
D)  Hidden 
A)  Open 
B)  Blind 
C)  Unknown 
D)  Hidden

Question 5

Patrick has been diagnosed with Parkinson's disease. Although his condition is in its early stages, Patrick notices he completes tasks at a much slower pace at work than he used to. Patrick is having trouble deciding if he will reveal his medical condition to his supervisor, as he doesn't want it to change his boss's perception of him. Like many others with "invisible" medical conditions, Patrick is trying to

Accepted Answer

A)  manage multiple identities. 
B)  lie about how he is. 
C)  be someone who he is not. 
D)  avoid impression management. 
A)  manage multiple identities. 
B)  lie about how he is. 
C)  be someone who he is not. 
D)  avoid impression management.

Question 6

In the sitcom The Big Bang Theory, several main characters, acclaimed and successful scientists, try unsuccessfully to approach attractive women for dates. In the perceptual process, which stage is probably causing the most problems, given that the women see "geeky", unattractive, socially awkward men?

Accepted Answer

A)  Organization 
B)  Selection 
C)  Interpretation 
D)  Application 
A)  Organization 
B)  Selection 
C)  Interpretation 
D)  Application

Question 7

Which term refers to the tendency to attribute other people's behaviors to internal rather than external causes?

Accepted Answer

A)  Fundamental attribution error 
B)  Locus 
C)  Self-serving bias 
D)  Stability 
A)  Fundamental attribution error 
B)  Locus 
C)  Self-serving bias 
D)  Stability

Question 8

Which of the following is NOT an area of the Johari window?

Accepted Answer

A)  Known 
B)  Blind 
C)  Open 
D)  Unknown 
A)  Known 
B)  Blind 
C)  Open 
D)  Unknown

Question 9

Johanna suffers from depression and has low self-esteem. When she receives a low grade on her informative speech, she believes this to be a reflection of her self-worth. Which statement best illustrates Johanna's experience?

Accepted Answer

A)  The tendency toward self-monitoring ranges along a continuum from high to low. 
B)  Many aspects of our self-concept are objective. 
C)  Sometimes our judgments of ourselves are unreasonably negative. 
D)  We define ourselves in many ways. 
A)  The tendency toward self-monitoring ranges along a continuum from high to low. 
B)  Many aspects of our self-concept are objective. 
C)  Sometimes our judgments of ourselves are unreasonably negative. 
D)  We define ourselves in many ways.

Question 10

A stand-up comedian's last joke is one of the most important jokes because of which principle?

Accepted Answer

A)  Perceptual effect 
B)  Recency effect 
C)  Primary effect 
D)  Construct effect 
A)  Perceptual effect 
B)  Recency effect 
C)  Primary effect 
D)  Construct effect

Question 11

Which of the following most directly reflects your degree of satisfaction or dissatisfaction with your self-concept?

Accepted Answer

A)  Childhood 
B)  Stability 
C)  Self-esteem 
D)  Self-fulfilling prophecy 
A)  Childhood 
B)  Stability 
C)  Self-esteem 
D)  Self-fulfilling prophecy

Question 12

Miles sees a friend at the mall he hasn't spoken to in a few years. She is pushing a baby in a stroller. Miles assumes it is a girl because the yellow blanket in the stroller. "She is so beautiful"! When Miles's friend informs him the baby is a boy, Miles says, "Oh, of course. Just look at how strong he is"! Which of the following terms best describes his apparent change in perception with regard to the baby's sex?

Accepted Answer

A)  Bias 
B)  Stereotype 
C)  Context 
D)  Perceptual set 
A)  Bias 
B)  Stereotype 
C)  Context 
D)  Perceptual set

Question 13

If you experience _________________, it is because your expectations of a situation influence your behavior, thus influencing the outcome.

Accepted Answer

A)  controllability 
B)  fundamental attribution error 
C)  self-serving bias 
D)  self-fulfilling prophecy 
A)  controllability 
B)  fundamental attribution error 
C)  self-serving bias 
D)  self-fulfilling prophecy

Question 14

Some of what we know about ourselves is based on _________ facts, details such as height, weight, and hair color.

Accepted Answer

A)  subjective 
B)  obvious 
C)  accurate 
D)  objective 
A)  subjective 
B)  obvious 
C)  accurate 
D)  objective

Question 15

Ann has a date after work. She rushes home, changing out of her business suit into jeans and a nice shirt. She puts on heavier make-up and makes sure to put on perfume, something she never does for work. Ann is engaging in what communication behavior?

Accepted Answer

A)  Self-serving bias 
B)  Identity management 
C)  Self-fulfilling prophecy 
D)  Organization 
A)  Self-serving bias 
B)  Identity management 
C)  Self-fulfilling prophecy 
D)  Organization

Question 16

When you wear a suit to an interview and communicate in an articulate, professional manner, what behavioral adjustment are you engaging in?

Accepted Answer

A)  Self-fulfilling prophecy 
B)  Fundamental attribution error 
C)  Self-serving bias 
D)  Identity management 
A)  Self-fulfilling prophecy 
B)  Fundamental attribution error 
C)  Self-serving bias 
D)  Identity management

Question 17

Roommates Meliah and Jean have an argument before going to bed. Meliah is so upset by the conflict she forgets to load the dishwasher, as she has agreed to do every night. Jean is sure Meliah deliberately didn't do the dishes to get back at her. As a result, rather than apologize in the morning as she had planned to do, Jean continues the argument. What has Jean erroneously evaluated in this instance?

Accepted Answer

A)  Stability 
B)  Controllability 
C)  Attribution 
D)  Interpersonal 
A)  Stability 
B)  Controllability 
C)  Attribution 
D)  Interpersonal

Question 18

Which statement about perception is NOT true?

Accepted Answer

A)  We often perceive others accurately, even with minimal information. 
B)  Our evaluations of others can be more accurate if we have less, rather than more, information. 
C)  When we form our perception of others, our first impression is always accurate. 
D)  More information does not necessarily make your perception of someone more accurate. 
A)  We often perceive others accurately, even with minimal information. 
B)  Our evaluations of others can be more accurate if we have less, rather than more, information. 
C)  When we form our perception of others, our first impression is always accurate. 
D)  More information does not necessarily make your perception of someone more accurate.

Question 19

We have a tendency to remember information that supports our stereotypes and to forget information that doesn't. Which of the following best describes this tendency?

Accepted Answer

A)  Self-serving bias 
B)  Self-fulfilling prophecy 
C)  Selective memory bias 
D)  Fundamental attribution error 
A)  Self-serving bias 
B)  Self-fulfilling prophecy 
C)  Selective memory bias 
D)  Fundamental attribution error

Question 20

Which of the following is NOT a characteristic that makes a given stimulus more likely to be selected for attention?

Accepted Answer

A)  Repetition 
B)  Intensity 
C)  Unexpectedness 
D)  Weakness 
A)  Repetition 
B)  Intensity 
C)  Unexpectedness 
D)  Weakness

Research shows that when people ask others for favors, they often create narratives that help them maintain their image while still being persuasive because

When your best friend does you an unexpected favor, you interpret it as a sincere sign of friendship, but if a coworker does you the same favor, you are more likely to wonder whether he or she has an ulterior motive. This is due to what influencing factor on interpretation?

If Rebecca chooses not to share her history of childhood abuse with friends, in which area of Rebecca's Johari window would that information be located?

Which term refers to the tendency to attribute other people's behaviors to internal rather than external causes?

Which of the following is NOT an area of the Johari window?

Johanna suffers from depression and has low self-esteem. When she receives a low grade on her informative speech, she believes this to be a reflection of her self-worth. Which statement best illustrates Johanna's experience?

A stand-up comedian's last joke is one of the most important jokes because of which principle?

Which of the following most directly reflects your degree of satisfaction or dissatisfaction with your self-concept?

If you experience _________________, it is because your expectations of a situation influence your behavior, thus influencing the outcome.

Some of what we know about ourselves is based on _________ facts, details such as height, weight, and hair color.

Ann has a date after work. She rushes home, changing out of her business suit into jeans and a nice shirt. She puts on heavier make-up and makes sure to put on perfume, something she never does for work. Ann is engaging in what communication behavior?

When you wear a suit to an interview and communicate in an articulate, professional manner, what behavioral adjustment are you engaging in?

Which statement about perception is NOT true?

We have a tendency to remember information that supports our stereotypes and to forget information that doesn't. Which of the following best describes this tendency?

Which of the following is NOT a characteristic that makes a given stimulus more likely to be selected for attention?

Communication: A First Look

Culture and Communication

How We Use Language

Communicating Nonverbally

Listening Effectively

Communicating in Social and Professional Relationships

Communicating in Intimate Relationships

Communicating in Small Groups

Decision-Making and Leadership in Groups

Planning a Speech

Preparing a Speech

Presenting a Speech

Speaking Informatively

Speaking Persuasively

Communicating in Organizations

Communication and Media

Communication and Health

Appendix: Workplace Communication and Interviewing

Filters

Exam 3: Perceiving the Self and Others

Research shows that when people ask others for favors, they often create narratives that help them maintain their image while still being persuasive because

When your best friend does you an unexpected favor, you interpret it as a sincere sign of friendship, but if a coworker does you the same favor, you are more likely to wonder whether he or she has an ulterior motive. This is due to what influencing factor on interpretation?

If Rebecca chooses not to share her history of childhood abuse with friends, in which area of Rebecca's Johari window would that information be located?

Which term refers to the tendency to attribute other people's behaviors to internal rather than external causes?

Which of the following is NOT an area of the Johari window?

Johanna suffers from depression and has low self-esteem. When she receives a low grade on her informative speech, she believes this to be a reflection of her self-worth. Which statement best illustrates Johanna's experience?

A stand-up comedian's last joke is one of the most important jokes because of which principle?

Which of the following most directly reflects your degree of satisfaction or dissatisfaction with your self-concept?

If you experience _________________, it is because your expectations of a situation influence your behavior, thus influencing the outcome.

Some of what we know about ourselves is based on _________ facts, details such as height, weight, and hair color.

Ann has a date after work. She rushes home, changing out of her business suit into jeans and a nice shirt. She puts on heavier make-up and makes sure to put on perfume, something she never does for work. Ann is engaging in what communication behavior?

When you wear a suit to an interview and communicate in an articulate, professional manner, what behavioral adjustment are you engaging in?

Which statement about perception is NOT true?

We have a tendency to remember information that supports our stereotypes and to forget information that doesn't. Which of the following best describes this tendency?

Which of the following is NOT a characteristic that makes a given stimulus more likely to be selected for attention?

Communication: A First Look

Culture and Communication

How We Use Language

Communicating Nonverbally

Listening Effectively

Communicating in Social and Professional Relationships

Communicating in Intimate Relationships

Communicating in Small Groups

Decision-Making and Leadership in Groups

Planning a Speech

Preparing a Speech

Presenting a Speech

Speaking Informatively

Speaking Persuasively

Communicating in Organizations

Communication and Media

Communication and Health

Appendix: Workplace Communication and Interviewing

Filters