Question 1

One means of instituting revenue control is to prohibit production and service personnel from collecting money.

Accepted Answer

A) True 
 B)False  True

Question 2

An automated bar is both a computerized dispensing device and a sales terminal.

Accepted Answer

A) True 
 B)False  True

Question 3

Which of the following is NOT an appropriate means for maximizing profits?

Accepted Answer

A)  establishing suitable sales prices; 
B)  encouraging each customer to buy as many drinks as
Possible; 
C)  influence the customer's selection of one drink over another. 
A)  establishing suitable sales prices; 
B)  encouraging each customer to buy as many drinks as
Possible; 
C)  influence the customer's selection of one drink over another. B

Question 4

Of the following, which should be discouraged as a work habit for a bartender?

Accepted Answer

A)  recording each drink on a guest check as the drink is served; 
B)  underpouring; 
C)  working with the cash drawer closed, except when collecting from a customer. 
A)  recording each drink on a guest check as the drink is served; 
B)  underpouring; 
C)  working with the cash drawer closed, except when collecting from a customer.

Question 5

People who patronize bars necessarily do so to buy alcoholic beverages.

Accepted Answer

A) True 
 B)False

Question 6

The effectiveness of revenue control can be enhanced by:

Accepted Answer

A)  working with the cash drawer open; 
B)  complying with dram shop laws; 
C)  dividing responsibility for producing drinks, serving drinks, and collecting cash. 
A)  working with the cash drawer open; 
B)  complying with dram shop laws; 
C)  dividing responsibility for producing drinks, serving drinks, and collecting cash.

Question 7

In beverage operations, profit maximization is achieved by selling as many drinks as possible to each customer.

Accepted Answer

A) True 
 B)False

Question 8

Automated bars:

Accepted Answer

A)  can make all cocktails; 
B)  measure quantities accurately; 
C)  can change bills of any denomination up to $50.00. 
A)  can make all cocktails; 
B)  measure quantities accurately; 
C)  can change bills of any denomination up to $50.00.

Question 9

One means of optimizing the number of beverage sales is to increase the number of customers to the desired level.

Accepted Answer

A) True 
 B)False

Question 10

One of the advantages of the ring-in, ring-out register is that it:

Accepted Answer

A)  permits the bartender to work with the cash drawer open; 
B)  facilitates reconciliation of sales and revenues; 
C)  neither (a) nor (b) is correct. 
A)  permits the bartender to work with the cash drawer open; 
B)  facilitates reconciliation of sales and revenues; 
C)  neither (a) nor (b) is correct.

Question 11

Drink prices are based primarily on the cost of the alcoholic beverages they contain.

Accepted Answer

A) True 
 B)False

Question 12

Sales control and revenue control mean the same in beverage control.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is an example of a target market for a bar?

Accepted Answer

A)  business women working within 2 blocks of the establishment; 
B)  all people over the age of 21 who walk past the door; 
C)  patrons of hotels in the same city. 
A)  business women working within 2 blocks of the establishment; 
B)  all people over the age of 21 who walk past the door; 
C)  patrons of hotels in the same city.

Question 14

Which of the following is a reason for customers to decide to patronize an establishment that sells alcoholic beverages?

Accepted Answer

A)  to kill time; 
B)  to consume alcoholic beverages; 
C)  both (a) and (b) are correct. 
A)  to kill time; 
B)  to consume alcoholic beverages; 
C)  both (a) and (b) are correct.

Question 15

A means of instituting some degree of revenue control in a bar which does not use guest checks is:

Accepted Answer

A)  to collect for each drink when it is served; 
B)  to collect at the end of each hour for all drinks served during that hour; 
C)  to permit no one but a regular customer to pay for all the drinks he has consumed in an evening as he leaves the bar. 
A)  to collect for each drink when it is served; 
B)  to collect at the end of each hour for all drinks served during that hour; 
C)  to permit no one but a regular customer to pay for all the drinks he has consumed in an evening as he leaves the bar.

Question 16

Dram shop laws are federal statutes which prohibit the selling of alcoholic beverages to individuals under the age of 21 years.

Accepted Answer

A) True 
 B)False

Question 17

Dram shop laws:

Accepted Answer

A)  prevent bar owners from overcharging; 
B)  protect bartenders from liability; 
C)  make bar owners accountable for serving intoxicated customers. 
A)  prevent bar owners from overcharging; 
B)  protect bartenders from liability; 
C)  make bar owners accountable for serving intoxicated customers.

Question 18

Bartenders should be encouraged to work with cash drawers open because this practice enables them to work faster.

Accepted Answer

A) True 
 B)False

Question 19

Potential customers between the ages of 25 and 35 could be called a market segment.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following work habits should be encouraged in a bartender?

Accepted Answer

A)  overpouring; 
B)  bringing his own bottles into the bar; 
C)  charging for each drink as it is served. 
A)  overpouring; 
B)  bringing his own bottles into the bar; 
C)  charging for each drink as it is served.

Exam 17: Beverage Sales Control

One means of instituting revenue control is to prohibit production and service personnel from collecting money.

An automated bar is both a computerized dispensing device and a sales terminal.

Which of the following is NOT an appropriate means for maximizing profits?

Of the following, which should be discouraged as a work habit for a bartender?

People who patronize bars necessarily do so to buy alcoholic beverages.

The effectiveness of revenue control can be enhanced by:

In beverage operations, profit maximization is achieved by selling as many drinks as possible to each customer.

Automated bars:

One means of optimizing the number of beverage sales is to increase the number of customers to the desired level.

One of the advantages of the ring-in, ring-out register is that it:

Drink prices are based primarily on the cost of the alcoholic beverages they contain.

Sales control and revenue control mean the same in beverage control.

Which of the following is an example of a target market for a bar?

Which of the following is a reason for customers to decide to patronize an establishment that sells alcoholic beverages?

A means of instituting some degree of revenue control in a bar which does not use guest checks is:

Dram shop laws are federal statutes which prohibit the selling of alcoholic beverages to individuals under the age of 21 years.

Dram shop laws:

Bartenders should be encouraged to work with cash drawers open because this practice enables them to work faster.

Potential customers between the ages of 25 and 35 could be called a market segment.

Which of the following work habits should be encouraged in a bartender?

Cost and Sales Concepts

The Control Process

Costvolumeprofit Relationships

Food Purchasing and Receiving Control

Food Storing and Issuing Control

Food Production Control I: Portions

Food Production Control II: Quantities

Monitoring Foodservice Operations I: Monthly Inventory and Monthly Food Cost

Monitoring Foodservice Operations II: Daily Food Cost

Monitoring Foodservice Operations III: Actual Versus Standard Food Costs

Menu Engineering and Analysis

Controlling Food Sales

Beverage Purchasing Control

Beverage Receiving, Storing, and Issuing Control

Beverage Production Control

Monitoring Beverage Operations

Labor Cost Considerations

Establishing Performance Standards

Training Staff

Monitoring Performance and Taking Corrective Action

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