Exam 6: Fact-Finding Techniques for Requirements Discovery

An advantage of observation is that it tends to let the analyst observe the normal volume and difficulty of work.

An advantage of questionnaire is that the number of respondents is generally high.

Randomization is a sampling technique that attempts to reduce the variance of the estimates by spreading out the sampling and by avoiding very high or low estimates.

A(n) _____________________________________ is something the information system do.

The personal interview is generally recognized as the most important and most often used fact-finding technique.

_______________________ is the nonverbal communication that we all communicate and are usually unaware of.

The process of collecting a representative sample of documents, forms and records is known as:

Something that the information system must do or a property it must have is called a:

The ________________________________ is often referred to as a cause-and-effect diagram or a fishbone diagram.

A sampling technique that is characterized as having no predetermined pattern or plan of selecting sample data is known as:

Unstructured interviews are conducted with only a general goal or subject in mind, and with few, if any, specific questions. The interviewer counts on the interviewee to provide a framework and direct the conversation.

The interviewer should avoid interrupting with a lot of "uh-huh's."

Sampling every 100th invoice would be an example of:

System requirements that specify what the information system must do are referred to as functional requirements.

___________________________ questions restrict answers to either specific choices or short, direct responses.

_________________________ is a technique for generating ideas during group meetings.

An advantage of an interview is that it gives the analyst the opportunity to observe the interviewee's non-verbal communication.

Typically an Ishikawa diagram is filled out in a brainstorming session.

Which kind of questions offer the respondent greater latitude in the answer?

___________________________________ is a sampling technique that attempts to reduce the variance of the estimates by spreading out the sampling and by avoiding very high or low estimates.