Exam 7: Organizing the Business Enterprise

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What type of authority flows up and down the chain of command?

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D

Which of the following is likely to be evident at a small, owner-operated firm?

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E

What is the purpose of developing an organization chart? How are these charts used?

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- To illustrate to employees how their job fits into the organization
- To show the chain of command (authority) and flow of formal communication

Which of the following is correct with regard to the informal organization?

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Discuss the relationship between chain of command and an organization chart, including what the boxes, dotted lines, and solid lines represent.

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The two basic building blocks of all business organizations are

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Roger is analyzing the jobs to be done in his company, their specific overall purpose, and how the jobs relate to each other. Roger is analyzing the company's

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Which organizational structure is a company using if it has departments such as marketing, manufacturing, legal, and human resources?

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The dropping of the matrix structure at Yahoo means that the matrix structure is falling out of favour with organizations.

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Why is the divisional organizational structure used by so many large corporations?

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What is delegation? Why do some managers have trouble delegating? What problem arises when managers fail to delegate?

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What is delegation?

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What is a divisional structure?

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In a centralized organization, most of the decision-making authority is held by upper-level managers.

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At Appleson Publishing, products are produced by a team representing different functional groups, none of which have supervisory authority over any of the others. Represented departments include design, production, and marketing. Design department members are skilled at identifying customer requirements and creating product specifications. Their success is measured by return on product investment, which takes into account both the money earned by a product and the money spent on that product. Production department members are skilled at project execution. They are responsible for creating products according to the Design department members' specification. The Production department is considered successful when it completes projects according to schedule and project spending does not exceed the project's budget. Marketing department members are responsible for building profitable relationships with target market segments. They are skilled at communicating a product's value and persuading customers to make purchases. Marketing department members' success is measured by the revenue that the products take in. Which of the following, if true, would weaken the claim that this division of labour keeps employees focused on the tasks that fit their skills and leads to a better product?

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Larger firms tend to use several different types of departmentalization for various levels in the organization.

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What is a team organization?

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In a large manufacturing business, staff departments like law, accounting, and human resources are typically evident.

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The process of identifying the specific jobs that need to be done and designating the people who will perform them leads to

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Which of the following items would tend to support wider spans of control as the best choice?

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