Question 1

The Canada Labour Code prohibits paying employees on a piece-rate system.

Accepted Answer

A) True 
 B)False  False

Question 2

What are work-based programs? What are the three common methods of work-based training?

Accepted Answer

Work-based programs relate training and development activities directly to task performance. Three widely used methods are on-the-job training (development programs where employees gain new skills while performing them at work), vestibule training (a job is performed under conditions closely simulating the actual work environment), and systematic job rotations and transfers (employees are systematically rotated or transferred from one job to another).

Question 3

Asking a prospective employee a question like "Tell me about a situation where you took the initiative" would happen when the ________ approach is being used.

Accepted Answer

A)  aptitude testing 
B)  behaviour-based interviewing 
C)  curveball 
D)  testing 
E)  assessment centre 
A)  aptitude testing 
B)  behaviour-based interviewing 
C)  curveball 
D)  testing 
E)  assessment centre B

Question 4

What employment issue would a labour union be best equipped to resolve?

Accepted Answer

A)  Aarif is Muslim and requires working an alternate schedule during Ramadan, but other employees still have to work the standard 8:00 to 5:00 while he is observing the month for religious purposes. 
B)  Celia is a Latina woman who feels she did not get hired because of her ethnicity. 
C)  Gary has a salary that is $8,000 higher than Sarah's. Sarah and Gary are the same age with similar professional experiences. The only difference is that Sarah has a Master's degree and Gary has a Bachelor's degree. 
D)  Daniel is of retirement age, but wants to continue to work in his organization. 
E)  Sean is interested in applying for a position that requests applicants have higher credentials than what he has. 
A)  Aarif is Muslim and requires working an alternate schedule during Ramadan, but other employees still have to work the standard 8:00 to 5:00 while he is observing the month for religious purposes. 
B)  Celia is a Latina woman who feels she did not get hired because of her ethnicity. 
C)  Gary has a salary that is $8,000 higher than Sarah's. Sarah and Gary are the same age with similar professional experiences. The only difference is that Sarah has a Master's degree and Gary has a Bachelor's degree. 
D)  Daniel is of retirement age, but wants to continue to work in his organization. 
E)  Sean is interested in applying for a position that requests applicants have higher credentials than what he has.

Question 5

Once the recruiting process has attracted a pool of applicants, the next step is to select someone to hire. The intent of the selection process is to gather information from applicants that will predict their job success. The organization can only gather information about factors that are predictive of future performance. This process is called

Accepted Answer

A)  psychological profiling. 
B)  screening. 
C)  job specification. 
D)  validation. 
E)  none of these. 
A)  psychological profiling. 
B)  screening. 
C)  job specification. 
D)  validation. 
E)  none of these.

Question 6

What is validation?

Accepted Answer

Validation is the pr

Question 7

Experience has shown that promoting staff from within is generally the best approach.

Accepted Answer

A) True 
 B)False

Question 8

The ________ recognized the right of employees to bargain collectively.

Accepted Answer

A)  Industrial Disputes Investigation Act 
B)  Canadian Labour Congress 
C)  Privy Council Order 1003 
D)  Constitution Act (1867) 
E)  Canada Labour Code 
A)  Industrial Disputes Investigation Act 
B)  Canadian Labour Congress 
C)  Privy Council Order 1003 
D)  Constitution Act (1867) 
E)  Canada Labour Code

Question 9

What are the two types of sexual harassment?

Accepted Answer

Quid pro quo harassm

Question 10

The cost of living allowance clause in a contract is sought by management to hold down labour costs.

Accepted Answer

A) True 
 B)False

Question 11

List seven external recruitment methods.

Accepted Answer

External recruitment methods i

Question 12

Santora: The steps this organization has taken to remedy years of discriminatory practices are clearly insufficient. Granted, there has been some progress in hiring entry-level personnel. The organization's first minority employees were hired one year ago. Still, there is not one minority anywhere in upper management. This failure clearly demonstrates the organization's lack of commitment to diversity. Which of the following, if true, would strengthen Santora's argument?

Accepted Answer

A)  Very few minorities were chosen for the leadership training program offered to promising entry-level employees. 
B)  Very few minority candidates live within commuting distance of the organization's offices. 
C)  Very few minority employees would have been hired under the organization's leadership at the time the organization was founded. 
D)  The organization has a large number of employees but only a small number of upper-management positions. 
E)  The organization expects greater growth in its product offerings than in its service offerings. 
A)  Very few minorities were chosen for the leadership training program offered to promising entry-level employees. 
B)  Very few minority candidates live within commuting distance of the organization's offices. 
C)  Very few minority employees would have been hired under the organization's leadership at the time the organization was founded. 
D)  The organization has a large number of employees but only a small number of upper-management positions. 
E)  The organization expects greater growth in its product offerings than in its service offerings.

Question 13

Santora: The steps this organization has taken to remedy years of discriminatory practices are clearly insufficient. Granted, there has been some progress in hiring entry-level personnel. The organization's first minority employees were hired one year ago. Still, there is not one minority anywhere in upper management. This failure clearly demonstrates the organization's lack of commitment to diversity. Which of the following, if true, would weaken Santora's argument?

Accepted Answer

A)  Upper-level managers often take new positions in other organizations. 
B)  Candidates for upper-level management positions are required to have at least three years of experience with the organization. 
C)  The company successfully recruited entry-level employees through traditional channels. 
D)  Upper-level managers are required to demonstrate capabilities in each of the four traditional management functions: planning, organizing, leading, and controlling. 
E)  The organization took steps to promote diversity only after settling a series of lawsuits. 
A)  Upper-level managers often take new positions in other organizations. 
B)  Candidates for upper-level management positions are required to have at least three years of experience with the organization. 
C)  The company successfully recruited entry-level employees through traditional channels. 
D)  Upper-level managers are required to demonstrate capabilities in each of the four traditional management functions: planning, organizing, leading, and controlling. 
E)  The organization took steps to promote diversity only after settling a series of lawsuits.

Question 14

What is comparable worth, and why is there controversy about the idea?

Accepted Answer

Comparable worth is a legal concept that

Question 15

Discuss some of the facts/issues of retirement.

Accepted Answer

In spite of the fact that most provinces

Question 16

Jake is reviewing his salary, the bonus plan, the profit-sharing plan, and the benefit program. Jake is looking at the

Accepted Answer

A)  wages system. 
B)  salary system. 
C)  compensation system. 
D)  pay-for-performance system. 
E)  merit salary system. 
A)  wages system. 
B)  salary system. 
C)  compensation system. 
D)  pay-for-performance system. 
E)  merit salary system.

Question 17

Joan is finding that her current benefit package does not meet her needs as it appears to be a "one size fits all" approach. What would Joan likely recommend to her employer to improve her satisfaction with the benefit package?

Accepted Answer

A)  Impose a wage and salary freeze in order to expand the benefits offered 
B)  Use a cafeteria benefit plan and let the employee select the benefits within a set monetary limit 
C)  Lower commission rates for sales people in order to expand the benefits offered 
D)  Pay employees an additional amount in order to purchase their own external benefits plan 
E)  Offer only the benefits that are required by law 
A)  Impose a wage and salary freeze in order to expand the benefits offered 
B)  Use a cafeteria benefit plan and let the employee select the benefits within a set monetary limit 
C)  Lower commission rates for sales people in order to expand the benefits offered 
D)  Pay employees an additional amount in order to purchase their own external benefits plan 
E)  Offer only the benefits that are required by law

Question 18

A cafeteria benefits plan provides a free lunch for all employees who are covered by the program.

Accepted Answer

A) True 
 B)False

Question 19

What is the purpose of union picketing?

Accepted Answer

A)  To disrupt commerce in general 
B)  To prevent customers from entering a store 
C)  To seek public sympathy for the union's cause 
D)  To urge consumers to shun their firm's product 
E)  To prevent products from being delivered to retail outlets 
A)  To disrupt commerce in general 
B)  To prevent customers from entering a store 
C)  To seek public sympathy for the union's cause 
D)  To urge consumers to shun their firm's product 
E)  To prevent products from being delivered to retail outlets

Question 20

The first step in the selection process is to do screening interviews.

Accepted Answer

A) True 
 B)False

The Canada Labour Code prohibits paying employees on a piece-rate system.

What are work-based programs? What are the three common methods of work-based training?

Asking a prospective employee a question like "Tell me about a situation where you took the initiative" would happen when the ________ approach is being used.

What employment issue would a labour union be best equipped to resolve?

What is validation?

Experience has shown that promoting staff from within is generally the best approach.

The ________ recognized the right of employees to bargain collectively.

What are the two types of sexual harassment?

The cost of living allowance clause in a contract is sought by management to hold down labour costs.

List seven external recruitment methods.

What is comparable worth, and why is there controversy about the idea?

Discuss some of the facts/issues of retirement.

Jake is reviewing his salary, the bonus plan, the profit-sharing plan, and the benefit program. Jake is looking at the

Joan is finding that her current benefit package does not meet her needs as it appears to be a "one size fits all" approach. What would Joan likely recommend to her employer to improve her satisfaction with the benefit package?

A cafeteria benefits plan provides a free lunch for all employees who are covered by the program.

What is the purpose of union picketing?

The first step in the selection process is to do screening interviews.

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship, Small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Organizing the Business Enterprise

Motivating, Satisfying, and Leading Employees

Operations Management, Productivity, and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing, Promotion, and Distributing Products

Money and Banking

Finacial Decisions and Risk Management

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Exam 8: Managing Human Resources and Labour Relations

The Canada Labour Code prohibits paying employees on a piece-rate system.

What are work-based programs? What are the three common methods of work-based training?

Asking a prospective employee a question like "Tell me about a situation where you took the initiative" would happen when the ________ approach is being used.

What employment issue would a labour union be best equipped to resolve?

What is validation?

Experience has shown that promoting staff from within is generally the best approach.

The ________ recognized the right of employees to bargain collectively.

What are the two types of sexual harassment?

The cost of living allowance clause in a contract is sought by management to hold down labour costs.

List seven external recruitment methods.

What is comparable worth, and why is there controversy about the idea?

Discuss some of the facts/issues of retirement.

Jake is reviewing his salary, the bonus plan, the profit-sharing plan, and the benefit program. Jake is looking at the

Joan is finding that her current benefit package does not meet her needs as it appears to be a "one size fits all" approach. What would Joan likely recommend to her employer to improve her satisfaction with the benefit package?

A cafeteria benefits plan provides a free lunch for all employees who are covered by the program.

What is the purpose of union picketing?

The first step in the selection process is to do screening interviews.

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship, Small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Organizing the Business Enterprise

Motivating, Satisfying, and Leading Employees

Operations Management, Productivity, and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing, Promotion, and Distributing Products

Money and Banking

Finacial Decisions and Risk Management

Filters