Question 1

________ is the assignment of various portions of a particular task among a number of organization members.

Accepted Answer

A)  Participation 
B)  Job enlargement 
C)  Division of labor 
D)  Job rotation 
E)  Work sharing 
A)  Participation 
B)  Job enlargement 
C)  Division of labor 
D)  Job rotation 
E)  Work sharing

Question 2

Walt is an entrepreneur who has asked to meet with you to discuss the best solution as he establishes departments for his airplane service firm. As you now prepare to meet with Walt next week, compare and contrast the different types of departmentalization and then consider examples you may offer him when you meet.

Accepted Answer

Managers have many choices upon how to b

Question 3

Define the concepts of vertical dimensioning, scalar relationships, and unity of command and explain how they are related.

Accepted Answer

Vertical dimensioning refers to the exte

Question 4

The matrix structure is contradictory to the principle of unity of command.

Accepted Answer

A) True 
 B)False

Question 5

________ departmentalization focuses on locations, while ________ departmentalization focuses on the individuals who procure the firm's goods and services.

Accepted Answer

A)  Product; geography 
B)  Matrix; product 
C)  Geography; customer 
D)  Customer; product 
E)  Product; matrix 
A)  Product; geography 
B)  Matrix; product 
C)  Geography; customer 
D)  Customer; product 
E)  Product; matrix

Question 6

Which of the following is true about the height of an organization chart?

Accepted Answer

A)  An organization's structure should be built from bottom to top to ensure that appropriate spans of management are achieved at all levels. 
B)  Span of management usually has no influence on the height of an organization chart. 
C)  Increasing spans of management to eliminate certain management positions and thereby reducing salary expenses will help the organization achieve long-term success. 
D)  Normally, the greater the height of the organization chart, the smaller the span of management. 
E)  Overall, managers seem to be using taller organizational structures now than in the past. 
A)  An organization's structure should be built from bottom to top to ensure that appropriate spans of management are achieved at all levels. 
B)  Span of management usually has no influence on the height of an organization chart. 
C)  Increasing spans of management to eliminate certain management positions and thereby reducing salary expenses will help the organization achieve long-term success. 
D)  Normally, the greater the height of the organization chart, the smaller the span of management. 
E)  Overall, managers seem to be using taller organizational structures now than in the past.

Question 7

________ is the process of establishing orderly uses for resources within the management system.

Accepted Answer

A)  Organizing 
B)  Communication 
C)  Planning 
D)  Controlling 
E)  Motivation 
A)  Organizing 
B)  Communication 
C)  Planning 
D)  Controlling 
E)  Motivation

Question 8

In general, the closer the subordinates are in location to each other, the more of them managers can supervise effectively.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is the most widely used basis for departmentalization?

Accepted Answer

A)  customer 
B)  work functions 
C)  geography 
D)  matrix 
E)  product or service 
A)  customer 
B)  work functions 
C)  geography 
D)  matrix 
E)  product or service

Question 10

Describe what is meant by the term "division of labor." Also explain the advantages and disadvantages associated with division of labor.

Accepted Answer

Division of labor is the assignment of v

Question 11

Tara Jones is a Customer Service Manager struggling trying to understand why the employees in her department spend time chatting with employees from other departments. Tara needs help understanding the concept of the ________ organizational structure.

Accepted Answer

A)  formal 
B)  informal 
C)  rigid 
D)  social 
E)  major 
A)  formal 
B)  informal 
C)  rigid 
D)  social 
E)  major

Question 12

Which of the following would Mary Parker Follett say is necessary in order for managers to have effective coordination in their organizations?

Accepted Answer

A)  Coordination can be achieved by having employees specialize on individual tasks. 
B)  Peer discussions are not appropriate for resolving coordination issues. 
C)  Coordination should be discussed and accounted for during the planning process. 
D)  Coordination is a once-and-done managerial activity. 
E)  Coordination is only a concern for managerial employees 
A)  Coordination can be achieved by having employees specialize on individual tasks. 
B)  Peer discussions are not appropriate for resolving coordination issues. 
C)  Coordination should be discussed and accounted for during the planning process. 
D)  Coordination is a once-and-done managerial activity. 
E)  Coordination is only a concern for managerial employees

Question 13

In the context of forces influencing formal structure, the customers and suppliers of the management system, along with existing political and social structures constitute the forces in the ________.

Accepted Answer

A)  manager 
B)  task 
C)  environment 
D)  subordinates 
E)  activity 
A)  manager 
B)  task 
C)  environment 
D)  subordinates 
E)  activity

Question 14

According to Graicunas's formula for determining the number of possible relationships between a manager and subordinates, as the number of subordinates increases arithmetically, the number of possible relationships between the manager and those subordinates ________.

Accepted Answer

A)  increases proportionately 
B)  decreases proportionately 
C)  increases geometrically 
D)  increases arithmetically, too 
E)  decreases geometrically 
A)  increases proportionately 
B)  decreases proportionately 
C)  increases geometrically 
D)  increases arithmetically, too 
E)  decreases geometrically

Question 15

Fayol indicated that strict adherence to a particular chain of command is ________.

Accepted Answer

A)  a must 
B)  the first order of business 
C)  not always advisable 
D)  always advisable 
E)  never advisable 
A)  a must 
B)  the first order of business 
C)  not always advisable 
D)  always advisable 
E)  never advisable

Question 16

Sabrina has asked for input on how to organize the efforts of her many employees who are responsible for completing individual portions of a task in a synchronized order. Which of the following organizing topics does Sabrina need help with?

Accepted Answer

A)  Division of labor 
B)  Coordination 
C)  Influencing 
D)  Controlling 
E)  Planning 
A)  Division of labor 
B)  Coordination 
C)  Influencing 
D)  Controlling 
E)  Planning

Question 17

Weber defined a management system as a bureaucracy when it included which of the following components?

Accepted Answer

A)  minimum regulations and paperwork 
B)  close, personal relations among organization members 
C)  emphasis on the human variable 
D)  detailed procedures and rules 
E)  a loosely defined organizational hierarchy 
A)  minimum regulations and paperwork 
B)  close, personal relations among organization members 
C)  emphasis on the human variable 
D)  detailed procedures and rules 
E)  a loosely defined organizational hierarchy

Question 18

Which of the following is one of Follett's guidelines on coordination?

Accepted Answer

A)  Personal communication should be minimized in coordination. 
B)  Managers can assume that if their system shows coordination now, it will show coordination in the future. 
C)  The human element should be minimized in coordination. 
D)  Managers should plan for coordination. 
E)  Coordination can be achieved with least difficulty through vertical relationships. 
A)  Personal communication should be minimized in coordination. 
B)  Managers can assume that if their system shows coordination now, it will show coordination in the future. 
C)  The human element should be minimized in coordination. 
D)  Managers should plan for coordination. 
E)  Coordination can be achieved with least difficulty through vertical relationships.

Question 19

________ is directly related to the concept of the scalar relationship - that is, the chain of command.

Accepted Answer

A)  Matrix structuring 
B)  Departmentalizing 
C)  Vertical dimensioning 
D)  Horizontal dimensioning 
E)  Lateralizing 
A)  Matrix structuring 
B)  Departmentalizing 
C)  Vertical dimensioning 
D)  Horizontal dimensioning 
E)  Lateralizing

Question 20

When Megan is assigning rooms, presenters, and times for the upcoming conference speakers, she is involved in the ________ function of management.

Accepted Answer

A)  Planning 
B)  Organizing 
C)  Influencing 
D)  Controlling 
E)  Scheduling 
A)  Planning 
B)  Organizing 
C)  Influencing 
D)  Controlling 
E)  Scheduling

________ is the assignment of various portions of a particular task among a number of organization members.

Define the concepts of vertical dimensioning, scalar relationships, and unity of command and explain how they are related.

The matrix structure is contradictory to the principle of unity of command.

departmentalization focuses on locations, while departmentalization focuses on the individuals who procure the firm's goods and services.

Which of the following is true about the height of an organization chart?

________ is the process of establishing orderly uses for resources within the management system.

In general, the closer the subordinates are in location to each other, the more of them managers can supervise effectively.

Which of the following is the most widely used basis for departmentalization?

Describe what is meant by the term "division of labor." Also explain the advantages and disadvantages associated with division of labor.

Tara Jones is a Customer Service Manager struggling trying to understand why the employees in her department spend time chatting with employees from other departments. Tara needs help understanding the concept of the ________ organizational structure.

Which of the following would Mary Parker Follett say is necessary in order for managers to have effective coordination in their organizations?

In the context of forces influencing formal structure, the customers and suppliers of the management system, along with existing political and social structures constitute the forces in the ________.

According to Graicunas's formula for determining the number of possible relationships between a manager and subordinates, as the number of subordinates increases arithmetically, the number of possible relationships between the manager and those subordinates ________.

Fayol indicated that strict adherence to a particular chain of command is ________.

Sabrina has asked for input on how to organize the efforts of her many employees who are responsible for completing individual portions of a task in a synchronized order. Which of the following organizing topics does Sabrina need help with?

Weber defined a management system as a bureaucracy when it included which of the following components?

Which of the following is one of Follett's guidelines on coordination?

________ is directly related to the concept of the scalar relationship - that is, the chain of command.

When Megan is assigning rooms, presenters, and times for the upcoming conference speakers, she is involved in the ________ function of management.

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

Filters

Exam 8: Fundamentals of Organizing

________ is the assignment of various portions of a particular task among a number of organization members.

Define the concepts of vertical dimensioning, scalar relationships, and unity of command and explain how they are related.

The matrix structure is contradictory to the principle of unity of command.

________ departmentalization focuses on locations, while ________ departmentalization focuses on the individuals who procure the firm's goods and services.

Which of the following is true about the height of an organization chart?

________ is the process of establishing orderly uses for resources within the management system.

In general, the closer the subordinates are in location to each other, the more of them managers can supervise effectively.

Which of the following is the most widely used basis for departmentalization?

Describe what is meant by the term "division of labor." Also explain the advantages and disadvantages associated with division of labor.

Tara Jones is a Customer Service Manager struggling trying to understand why the employees in her department spend time chatting with employees from other departments. Tara needs help understanding the concept of the ________ organizational structure.

Which of the following would Mary Parker Follett say is necessary in order for managers to have effective coordination in their organizations?

In the context of forces influencing formal structure, the customers and suppliers of the management system, along with existing political and social structures constitute the forces in the ________.

According to Graicunas's formula for determining the number of possible relationships between a manager and subordinates, as the number of subordinates increases arithmetically, the number of possible relationships between the manager and those subordinates ________.

Fayol indicated that strict adherence to a particular chain of command is ________.

Sabrina has asked for input on how to organize the efforts of her many employees who are responsible for completing individual portions of a task in a synchronized order. Which of the following organizing topics does Sabrina need help with?

Weber defined a management system as a bureaucracy when it included which of the following components?

Which of the following is one of Follett's guidelines on coordination?

________ is directly related to the concept of the scalar relationship - that is, the chain of command.

When Megan is assigning rooms, presenters, and times for the upcoming conference speakers, she is involved in the ________ function of management.

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

Filters

departmentalization focuses on locations, while departmentalization focuses on the individuals who procure the firm's goods and services.