Exam 17: Controlling, Information, and Technology

Which of the following information would be most appropriate for the first-line management of a large corporation?

________ refers to the degree to which the information represents reality.

________ helps managers enhance the success of the overall management system through effective controlling.

Which of the following is NOT a factor that determines the value of information?

The quality of the IS refers to ________.

Since information is central to all organizational decision making, there is no such thing as too much information.

In management terms, information refers to ________.

Ed is successful in creating a sense of respect towards him among his employees. This is an example of ________.

Martin has determined exactly what information he needs to assess worker productivity. He has collected the appropriate data necessary to produce the relevant information. What should Martin do next?

As part of a process of job redesigning, the HR manager of Mars LLC conducted an informal survey of employees to assess their job satisfaction levels. However, fearing negative action, only a few employees gave clear and unambiguous responses to the HR manager's questions. This survey is likely to be of little use to the HR manager because it is ________.

Information required for decisions related to strategic planning should ________.

________ decisions relate to ensuring that specific organizational tasks are carried out effectively and efficiently.

Immediately after Randor Leather awarded a long-term contract for supply of raw materials, its operations manager gets information from a vendor about a much cheaper source of raw material. This information is likely to be of little use to the business because it is not ________.

Identify the methods by which managers can make controlling a successful activity.

________ is managerial activity aimed at bringing organizational performance up to the level of performance standards.

________ involves measuring the degree to which employees, or users, are satisfied with the IS.

Irvine White's work primarily involves supervising the production in one of the factories of TM Corp, a large manufacturing and retail company. Which of the following information is most likely to be relevant for Irvine?

In order to increase his personal power, a manager should ________.

Before taking a corrective action managers really need to make sure they have properly identified the correct ________.

________ decisions relate to obtaining and effectively and efficiently using the organizational resources necessary to reach organizational objectives.