Exam 19: Appendix 1: Managing History and Current Thinking

Which of the following is true of Henry Gantt's method of management?

The management science approach emphasizes "if-then" relationships: "If" this situational variable exists, "then" a manager probably would take this action.

Because of his writings on the elements and general principles of management, Henri Fayol is usually regarded as the pioneer of ________.

________ to management emphasizes that what managers do, in practice, depends on the given set of circumstances.

What is the behavioral approach to management?

The ________ approach to management was the product of the first concentrated effort to develop a body of management thought. The management writers who participated in this effort are considered the pioneers of management study.

Frederick Taylor and the Classical school theorists believed there was "one best way" to approach management tasks. Which of the following schools of management thought could alternatively be described as "it all depends"?

The use of mathematical models to investigate the decision situation is typical in ________.

The Hawthorne Studies were conducted in two phases: the relay assembly test room experiments and the bank wiring observation room experiment. Which of the following approaches was developed based on these studies?

Organization members routinely challenge the way business is done and the thought processes people use to solve organizational problems. This is known as ________.

D&B Inc. conducted a review of its organizational practices and concluded that changes to the current system would result in increased efficiency. The company proposed a change in work timings and remuneration policies and implemented it for a trial period. When the employees were surveyed by their managers to discover their reaction to the changes, most employees noted that the new system boosted productivity, though a few reported that accommodating to the new system was difficult. However, management decided to go ahead and implement the new system. The actions of the management can be explained by Fayol's principle of ________.

What value does the Management Science approach offer to managers today?

Managers use the Gantt chart to ________.

One conclusion of the Hawthorne studies was that social groups in organizations could effectively exert pressure to influence individuals to disregard monetary incentives.

Lynn is a manager in a company that manufactures optical fibre cables. She follows the Fayol principle of "esprit de corps" in her interactions with her team. Which of the following does this imply?

The ultimate objective of the human relations approach is to ________.

Gantt believed in worker compensation that corresponded to production, through the piece-rate system, and overproduction, through the ________.

Gene Co., a pharmaceutical company, directs its management to increase production through an understanding of people. The company believes that if managers understand their people and adapt their organizations to them, organizational success will follow. Which management approach is Gene Co. adopting in this scenario?

What connection exists between the managerial environment within which management functions and the system approach to management?

Lower-level management analysis concentrates on the "one best way" to perform a task. The process of finding this "one best way" is known as ________.